Ella - Responsive Shopify Template (Sections Ready)


Ella - Responsive Shopify Template (Sections Ready) Ella - Responsive Shopify Template (Sections Ready) Ella - Responsive Shopify Template (Sections Ready) Ella - Responsive Shopify Template (Sections Ready) Ella - Responsive Shopify Template (Sections Ready) Ella - Responsive Shopify Template (Sections Ready) Ella - Responsive Shopify Template (Sections Ready) Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

ELLA is an All-in-one Shopify Template with multiple layouts and styles allows you to create different structures and satisfies any specific requirements as well as provide you numerous Child Themes for different kind of business.

First of all, Ella is A well-designed, responsive, and eye-catching template. It puts your products in the spotlight and help skyrocket your sales thanks to the gorgeous banner & product blocks on 15+ Homepage layouts, 07+ stunning Shopping pages and 09+ Product pages.

Also, with incredible UI/UX and Mobile Optimized layout, visitors on mobile devices can enjoy a smooth shopping experience with Ella. Let’s discover tons of professional and creative design options as well as Advanced features in our theme spotlight + full theme features below.

Won’t stop or be content with the current result. Ella will definitely come with regular updates to provide new features + new layouts. Grab Ella now to quickly create a modern and professional e-commerce website store.

Main layouts of Ella Shopify

- 15+ Stunning Homepage Layouts.
- 04+ Gorgeous Child Themes (Many more are coming soon): We add real child themes which are for different businesses. One purchase – Save more
- Numerous header + footer options
- 07+ Layouts Options for Category Page
- 09+ Layouts Options for Product Page
- 05 Collection page layouts, 06 Blog page layouts and numerous custom pages: Lookbook, FAQs, Contact Us, Brands layout A-Z, Shop Instagram…

Installation

Shopify

We advise reading and familiarizing yourself with the Shopify Manual. It is an extremely well written and thorough guide to understand the Shopify platform, written by Shopify themselves. It will help you understand many aspects of customization for your theme as well as using Shopify in general.

1/ Download the package from themeforest.net (the file is in zip format)

2/ Extract the file you’ve just downloaded.

3/ Find this file: ella-3.0.0-sections-ready.zip in the folder New Ella Sections Ready 3.0.0, then you just need to upload ella-3.0.0-sections-ready.zip file to your Shopify store.

Ella - Responsive Shopify Template (Sections Ready)

What’s new?

+ Added: Jewelias Store Demo (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

What’s new in 1.0.4

+ Added: PETICA Store Demo (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

What’s new in 1.0.4

+ Added: BICYCLÉ Store Demo (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

What’s new in 1.0.3

+ Added: The Bagratica Store Demo (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

+ Added: Upsell Bundled Products (Offer Discount feature)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Shopify Themes & Templates Collections Ella - Responsive Shopify Template (Sections Ready)

Featured Item:

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)
Ella - Responsive Shopify Template (Sections Ready)

Ella - Responsive Shopify Template (Sections Ready)

  • Include Google’s Rich Product Snippets for Better SEO
  • Responsive Design, Mobile Optimized & Incredible UI/UX
  • Built with CSS 3 + HTML 5, Bootstrap 4.X
  • Google Web Fonts Integration
  • 15+ Stunning Homepage Layouts. 
  • 07+ Layouts Options for Category Page
  • 09+ Layouts Options for Product Page
  • 05 Collection page layouts, 06 Blog page layouts and numerous
  • Multiple Headers + Footers
  • New: Upsell Bundled Products (Offer Discount feature)
  • Custom Pages: Lookbook, FAQs, Contact Us, Brands layout A-Z, Shop Instagram…
  • Advanced Mega menu layouts
  • Ajax Layered Navigation (by Tags)
  • Express Order Module
  • Enhanced Instant Search (static data/manual edit)
  • Multiple Languages (Built-in feature)
  • Lazy Loading Image
  • One Click Checkout
  • Advanced Size Chart (Different size chart for each of product)
  • Custom Product Tabs (Different content for each of product)
  • Ajax Popup For Login & Registration
  • Ask An Expert Form
  • GDPR Cookie Popup
  • Sticky Add to Cart
  • Lookbook Module
  • Automatic Image resize
  • Ajax Infinite Scroll module + Pagination/ Product Count
  • Builder Sections on Homepage
  • Product Image Swap/ Advanced Product Swatches
  • New Wishlists Module
  • Instagram Gallery
  • Grouped Product/ Frequently Bought Together
  • Brands Page by using Alphabet
  • Video Slider
  • Recent Sales Popup Notifications
  • Image Gallery with Video + Zoom Effect in Product Details Page
  • Ajax Cart popup/ Ajax Sidebar Cart
  • Custom logo, favicon upload easily
  • Newsletter Signup Popup
  • Upsell features
  • Product Labels
  • GRID & LIST Mode
  • Multiple Currencies
  • Hover Effect for Product Images
  • Product Reviews (app)
  • Fixed Header

Ella - Responsive Shopify Template (Sections Ready)

Please add our email: [email protected] to your address book to ensure our response email isn’t marked as spam mail.

We will try our best to reply your emails as soon as possible. However, we will prioritise email regarding Theme features and issues.
- We will reply your email regarding Theme features and issues within 24 hours.
- Regarding emails about template customisation, we will reply you within 48 hours (but normally much sooner).

Ella - Responsive Shopify Template (Sections Ready)
Your opinions is highly appreciated and help us built better products.
Thank you.
HaloThemes Team.

Ella - Responsive Shopify Template (Sections Ready)

  • [Version 3.0.0: Sections Ready] 21 May, 2019:
    - Added Custom Page layouts: About us pages, Contact page, Portfolio pages, 404 page, Password pages.

  • [Version 3.0.0: Sections Ready] 25 April, 2019:
    - Added: Upsell Bundled Products (Offer Discount feature)
    - Fixed: Minor issues

  • [Version 3.0.0: Sections Ready] 09 April, 2019: Jewelias Demo Added.

  • [Version 3.0.0: Sections Ready] 02 April, 2019:
    New Ella theme (Bootstrap 4 version) with Multiple Page Layouts has been released.

    - 15+ Stunning Homepage Layouts.
    - Numerous header + footer options
    - 07+ Layouts Options for Category Page
    - 09+ Layouts Options for Product Page
    - 05 Collection page layouts, 06 Blog page layouts and numerous custom pages: Lookbook, FAQs, Contact Us, Brands layout A-Z, Shop Instagram…

    More Features added:

    - Express Order Module
    - Enhanced Instant Search
    - Ask An Expert Form
    - Ajax Cart popup/ Ajax Sidebar Cart
    - Variant Grouped Thumbnail Images
    - Lookbook Module
    - Ajax Popup For Login & Registration
    - Grouped Product/ Frequently Bought Together
    - Image Gallery with Video + Zoom Effect in Product Details Page

  • [Version 1.0.0: Sections Ready] 03 January, 2019:

    New features added for Ella Default Version (other versions of Ella will be updated soon)

    - Sticky Add to cart in Product detailed page
    - Fancy box + Video in Product detailed page
    - Size chart popup. Different Size Chart for: Product Type, Product Vendor, Each of product.
    - GDRP cookie popup
    - Upsell Visitor
    - New Wish Lists feature: Unlitimited products for Wish Lists

  • [Version 1.0.4: Sections Ready] 25 December, 2018: BICYCLÉ Demo Added.

  • [Version 1.0.0: Sections Ready] 20 November, 2018:
    - Improve for Importing products from Oberlo
    - Feature added: Show Variant Images for swatch at product detailed page

  • [Version 1.0.0: Sections Ready] 15 November, 2018:
    + Added: Recent Sales Popup Notifications
    + Added: Custom Brands Page by using Alphabet

  • [Version 1.0.0: Sections Ready] 15 May, 2018:
    + Product Image Swipe on Tablet/ Mobile
    + Dynamic Checkout button
    + Show available Size variants
    + New Wistlist feature (No need to use app anymore)
    + Optimized Header on Tablet/ Mobile
    + Optimized Category and Product Page

  • [Version 1.0.0: Sections Ready] 15 May, 2017:
    + Updated: Sections Ready for both versions (Default and Center Header versions).

  • [Version 1.0.9 & 2.0.3: multi language] 15 Oct, 2015:
    + Other minor bug fixes and improvements.

  • [Version 1.0.8 & 2.0.2: multi language] 15 Oct, 2015:
    + Added: Product GRID color variants.
    + Added: Video Slider supported.

  • [Version 1.0.7] 24 June, 2015:
    + Other minor bug fixes.
    + Updated all the new Mega Menu Layouts.

  • [Version 1.0.6] 27 May, 2015:
    + Other minor bug fixes.

  • [Version 1.0.5] 26 May, 2015:
    + Other minor bug fixes and improvements.
    + Updated: Sidebar show on the left/right
    + Updated: Layout for FAQ page
    + Updated: Option time load of Lazy Load

  • [Version 1.0.4] 26 February, 2015:
    + Other minor bug fixes and improvements.

  • [Version 1.0.3] 02 February, 2015:
    + Added: More Theme Features
    + Other minor bug fixes and improvements.

  • [Version 1.0.2] 23 December, 2014:
    + Updated: Sidebar Options, Social Sharing Footer, Instagram & Header Style
    + Bug fixes and improvements.

  • [Version 1.0.1] 10 December, 2014:
    + Update Theme Settings and User Guide.

  • [Version 1.0.0] 08 December, 2014:
    + Theme Released.



Comments (1135)



Martin1989
July 16,2019
So I’m fed up! I bought the theme in the hope that one gets help with small things !!!
The support writes nothing I get no answer nothing!
MelissaA19
July 16,2019
Hi, I’d like to remove the sign in link option how can we do this? Also we would like to remove one footer link section and replace it with a custom text block? can you please advise how we can do this?
ammaryd
July 16,2019
Hello, I would like to know how the sidebar (refined by) works? I enabled it and added many color swatches & Price tags but it’s not working. I am using the last edition of your theme MultiLang. Please Help
kemanjiang
July 16,2019
Hi, please reply to my E-mail ([email protected]). I have just given a reply to you, too. —-Keman
Exlura_alex
July 16,2019
The picture of FEATURED PRODUCT is not clear.
hyzj147
July 16,2019
Product page Not displayed when there is only one attribute
Size:S
Color:Black
melaniezeinalian
July 16,2019
Hi,
I have purchased the theme. I would like to update to new version with the fixed mobile menu but when i try to do it i still dont see the new menu. I’m using the Center Header version of Ella. Have you tested the new version to see if theirs any bugs?
Themenaut
July 16,2019
Hi do you have italian translations?
emakeupstore
July 16,2019
Hello, I’m very interested in buy this theme to start my ecommerce business, but i have some questions.
SergejGrusdew
July 16,2019
Hey there, Is there a way to enable sections (banner-homepage speficially) to other pages?
Iamthelight1111
July 16,2019
What is a typical timeframe for receiving a response from the author(s)?
finalpixels
July 16,2019
Hey, how to increase JUST the body text size without increasing the navigation and header text size. Thanks
samtay32
July 16,2019
On the left side of the navigation bar when I scroll down, the nav bar scrolls down the page with me like i want it to but it has the ELLA logo on the left side. I don’t want that. I’ve gone into the assets and deleted any logo that says Ella and I’ve checked the navigation section. There is nothing that allows me to remove that. Please help. I have emailed you guys a few times at your support email about a few questions over a month ago and I NEVER got an answer back to any one of them.
giancarlosrn
July 16,2019
PRE-PURCHASE QUESTION: This theme will allow me to include in each product its own side chart or only one side chart for the whole store?
teresasantamarina
July 16,2019
Hello, I really like this theme. Before I buy it I need to know if it is possible to have the categories shown as a menu not a sub-menu and also get rid of the side bar that display these categories. Thanks!
rmann20
July 15,2019
My customers see the newsletter popup when they click a link from my MailChimp campaign. They are already part of my newsletter. Is there any way to detect that the user is already part of the newsletter and not show the popup?
petinstaphotos
July 15,2019
Hi,
How to put video for my products? I want to upload a video for my products in products page, how to do it?
lifewirecg
July 15,2019
How do I completely remove the categories and featured products from the left side bar on the shop screen?
mediafounder
July 15,2019
i need website same look like this website http://bit.ly/2IsM6AV
smallfeetbigkicks
July 15,2019
Hi – please can you show how to show product options when there is only one option?
katrinrais
July 15,2019
Hi, I am having trouble with removing the links underneath the navigation and the countries do not change…...it says it is in a different country but the money is still in USA standard, for example, when I go to EUROPE, it still shows USA dollars, and I want to know how to remove the links under my navigation at the top…............TOPBLVD.com, please check it out!
gillene1
July 15,2019
I am using Ella-1-0-0-Sections-Ready as my theme on my shopify account. The desktop image is very clear, but when I use any mobile visiting my website, the pictures are blurry. Please help me as most of my customers are using mobile when visiting my website. Thanks.
websrus-australia
July 15,2019
Hi Friends at Halothemes , so far we have purchased 2 licences of ELLA theme. Major issue with most shopify themes including ELLA is we need to manually add price tags , colour tags , size tags to each & every item in order to get the left hand side filters working. Is there any way / any APP which will fetch such attributes automatically and display in left hand side filters ? If not whats the solution ? In case if we replace the theme with another theme of yours , by replacing themes will there be any issues at all ? Our store got over 6500 products , 250 odd categories , oberlo etc. By changing themes , if something going to happen to settings or products , better to stay with the current theme. (4) By replacing your theme will categories get replaced automatically ?
Luukratief
July 15,2019
I searched before i ask this, but cannot find the mailchimp settings anywhere. Could you guys please guide me on this…. like step by step?
gdnetwork
July 15,2019
How does the wish list work? I created a wish list page and enable wish list on the template but for some reason the feature does not work. I tried to test it by using an account on my website and added some items to my wish list. When i click on my wishlist link on top of the website, there’s no product showing on the wish list. Every time I click on a product and add to wishlist, it says product added to wishlist sucessfully but they’re not showing on my wishlist account. Can you please tell me how to fix this problem. Thank you
2friendsdesigns
July 15,2019
Hello, Could you tell me please if this is one of your themes. We’d much much like to create something like it. https://www.ohpolly.com/
twelvesided
July 15,2019
Hi still have not received a reply for my email, what is the equivalent theme.js or theme.js.liquid file for the theme?
shaneruiz
July 15,2019
It’s always hard to find a support team to give you all their attention when you’re trying to build out your site on a deadline. We’ve all come in contact with either the best of the worst however the Ella support team at Halothemes stands out as the best.
katrinrais
July 15,2019
Hello, How can I add a logo, search box, + check out box all within the navigation when I scroll down? only thing attached is links.
malikycole88
July 15,2019
i have had you theme for about two years now great theme and support but after this new update i have been having problems and support is not replying at all starting to get disappointed
weboxmedia
July 15,2019
Amazing theme!!!
But shopify isn’t worldwide platform… We wanna see it on Woocommerce or Opencart in future!
stpaul
July 15,2019
how do you center and decrease the width of a page content?
SteveBusch
July 15,2019
Is there social media button options on the top of the site, rather than on the bottom?
i78700k
July 15,2019
Hi guys,
New update looks really good. I’m kind of confused now show I go for Ella theme or lynk co theme? Which has more features and has better loading times? Also is there any particular apps this theme isn’t compatible with? Any reason why?
dlynthebrand
July 15,2019
If I only have one size in stock, why doesn’t that option appear on the site? For example, I have an item with 1 small top, why isn’t a size small still listed as a choice?
fabibani
July 15,2019
I have the same issue with no such file as ella-theme-source-2-0-X.zip or multi-language folder.
mgoddo
July 15,2019
Is this theme still actively supported? There hasnt been any updates in almost a year
PoumSovanda
July 15,2019
I bought Ella shopify theme already. How to install shopify… i never used before so i can not used. please help me for installing.
nikcreative
July 15,2019
how can i remove the facebook like button in the footer?
UCCDO
July 14,2019
How to remove the CUSTOMER REVIEWS before PRODUCT DESCRIPTION in product pages????
Lindlelife
July 14,2019
I can’t get the image to change on the Block Banner Home Page…I’ve uploaded the image but it still shows the default image in desktop view mode.
digitalpressure
July 14,2019
Can the size selection not be defaulted to auto selected XS. Can it load the page where no size is selected?
PerVacK
July 14,2019
I do not understand the use of mega menus
azheliacollection
July 14,2019
Hi, my wishlist doesn’t appear on the homepage, same as creating an account. Many people faced apparently the same issue, could you explain me why in the comment (like this the future customer can see as well the answer
ZubairA
July 14,2019
When you click on an item to add to your wish list it takes you to the login page, but there is no Register option unless you scroll to the top of the website. Is there a way to add a Register option when you’re redirected?
latashagoss
July 14,2019
Hi. I emailed you a few days ago about my instagram feed not showing on my homepage. Can you please assist?
Jennessy
July 14,2019
We can’t figure out how to get the small swatches on the collection page where the click on the swatches changes the image. Similar in the setup of your example theme on the front page, can you please help us ? thanks
rmann20
July 14,2019
I discovered that the send email function for the wish list is not working properly. There are 2 issues:
tanyavij
July 14,2019
Hello , How can I change the position of “Block Banner Button” on Block Banner Home page ?
Martin1989
July 14,2019
hello there are different languages in the template English, German, and so on? or can you edit it? I have seen that you can put the demo in completely German so I ask!
zhangseo
July 14,2019
payment option icons ” visa, mastercard, american express and paypal” very small, could u set this icon 50*50px, how do it by myself?
aaronjames1991
July 14,2019
i want my store logo to the upper left and a wider search bar is this possible to get?
aaronjames1991
July 14,2019
hey is it possible to have my “search bar” longer , and i will also like the logo on the upper left please
v_deluca
July 14,2019
Hi! How can I deactivate the zoom feature on product detail pages?
yizzam
July 14,2019
Bug Notice. New Petica theme has sidebar color not changing using control in theme, https://www.screencast.com/t/MyWHHohVp7. Also this control not working, https://www.screencast.com/t/2ymDutl2JN4 . Everything else ok.
incredapaul
July 14,2019
hi, sent a few emails to support and no reply. pls advise how i can add extra product tabs to product pages.
conidigia
July 14,2019
Hello, i already sent two emails and write you many times on skype. I need a reply.
roxanabreazu
July 14,2019
Hello! How can I add the size on the products?
Mayxo12
July 14,2019
Very nice!
And the customer service is amazing! If you have nay issue they help you without complaint to the best of their ability:)
Great Job Guys!
xoxoxo
may
thomasbrown0128
July 14,2019
Hi, i found there always be loading for 1-2 seconds from image to image, is there any solution to solve this?
twrench
July 14,2019
In the drop-down menu, is there a way to code out the line that appears next to a hovered over menu item?
Softlensqueen
July 14,2019
Dear Halothemes, I think your customer service is very lack, I paid you $35.88 since two days ago for extended service and paid you $89 for upgrading my website to the new version of ELLA THEMES. Total I spend my money to you : $124.8 and what I got? An error featured and lack of support.
janinexd
July 14,2019
The slider is fine while I’m editing it, but it doesn’t show saved. how to fix this?
Evenpatricks
July 14,2019
Hi , We’re facing issues in setting up Slider images . Can you please check email which my partner just forwarded you .
Pajakallisti
July 14,2019
This is so amazing !!! I just can’t believe it!
Tresorcollection
July 14,2019
We have sent you a word document with all screen shot and requirements please confirm if you have received our email.
Ronaldog
July 14,2019
Hi Guys, You don’t seem to report to support questions very fast!
Martin1989
July 14,2019
In the email template template everything is so good! one works only not quite the matter with the logo it comes only the shop name but not the logo !! I changed the logo before in the frontend! ??
navinbhargava
July 14,2019
Hello, I sent you an invite on skype and asked a few pre sales questions. Appreciate if you could reply on skype. Thanks
lepetito
July 14,2019
Best theme ever and amazing customer support!
gemaalfaputra
July 14,2019
Man, please help me. I’ve sent 2 ticket but no response yet. I use your Bagratica theme but the color option is not clickable.
NerdCommerce
July 14,2019
How do I enable the Horizontal Tabs display in Product Details Page?
UCCDO
July 14,2019
I can’t set the content ,such as color,size,price and so on .even if I have ticked option enable .why??
aoohza
July 14,2019
Version 1.0.0
On mobile view, Have a button add to cart on the collection page?
CollectiveZoo
July 14,2019
Hi – The person who installed this theme left us hanging.. whats the best practice for for categorizing products into the store and having them populate correctly? As of now everything separated by Collection and it doesn’t seem to operate like the demo.
Zeon
July 13,2019
Hi! Is it possible to display a page with some selected collections, instead of products? Exemple: I want to show a page where there are several collections of shirts based on Job titles. So by clicking the menu > shirts > jobs it would show a page with a collection og veterinarian shirts, developer shirts and so on… Is that possible? Thanks!!
thisisbolo
July 13,2019
I can’t seem to get the filters to work on collection pages. I have tags and attributes setup, followed all the steps but they disappear on page load. How do I contact support?
hitesh3890
July 13,2019
Theme is not opening correctly on mobile devices. Please do help
Liyte
July 13,2019
Looking to buy this theme, but had a quick question- Can I disable the sidebar on the blog?
Nadeemkurta
July 13,2019
Hello, I am a bit confused What is the difference between the Zips?
1.06 and 2.0 multi language zips.
ahm7861
July 13,2019
Hi, I have installed your theme and everything seems okay. The only issue is that the page title is weird when you select a filter in the collection page.
jrw023
July 13,2019
Sorry for the multitude of questions, but for the ‘Share’ functionality on the product pages: is there a specific plug-in I need to install to allow the actual sharing of those pages? Or what syntax do the links need to be in for sharing? (As it is right now, when I click the FB or Instagram icon it doesn’t share… rather it goes to a link that doesn’t exist).
danae665
July 13,2019
hello, I just purchased the theme but i can’t upload it to wordpress
ibrahimnassef
July 13,2019
I don’t know why you are not replying to my emails? I have sent 2 topics and kept following up on them but no reply at all, the mails was sent from [email protected], I really need help as am holding to go production as the sent issues are real show stopper
TheNylaLaurenCo
July 13,2019
It’s upsetting that I have to repeatedly ask for help on your broken theme and you ignore me and reply to others who asked for help after me. Your theme is missing the edit language option which is extremely important, and I am not going to go through every single file and edit language manually. That is a built-in feature of Shopify and one of the reasons I chose it, so why you would delete that is beyond me. Please check your email and respond so that I can fix this issue. Thank you.
egytarkan
July 13,2019
In reference to what gomidesign said: can i add a different image to represent each category? right now it’s only one image that shows at the top of all categories… There isn’t anything in the documentation neither the theme customization that can assist in doing this.
terrahjade
July 13,2019
Hi We love this theme however we have noticed that the theme is cut off on Mac devices. On a regular PC it is fine but on all Mac computers and Ipads the sides are cut off. Is there anything we can do to correct this issue? The domain with the issue is www.modernechild.com We appreciate your response! Thank you
digitalinferno
July 13,2019
Could someone please reply to my question above or my email?
assohwah
July 13,2019
Hi, how do i pop up size chart to specific products from either their product type, tags or vendors? Thanks
pkm32
July 13,2019
Great template, but most interested in the Express Order Demo. Is that an app that I can buy?
tanyavij
July 13,2019
I have purchased the theme. Can you guide me on how to install it? thanks
samuelsale
July 13,2019
Hello,why my nevigation display like a list,not as the demo show?
hkicenet
July 13,2019
Also, any changelogs for this theme? Thanks.
mifernandez89
July 13,2019
Hi guys i want to buy your theme but i want the number 6 demo. How do i purchase it??
irmamaniscalco
July 13,2019
Hi, I am looking for a theme that has upsale incorporated in the checkout. Does this theme have this feature?
daiky
July 13,2019
Hi,
How do you update the theme without losing all current information?
doumlegare
July 13,2019
Hello,
I just bought your theme . Congrats it’s a great theme.
In the left sidebar I enter my list of categories in my chosen order. When i apply it, the order change and appear in alphabatical oder from A to Z. Is it possible to keep it as i entered in the left section?
Colormyscars
July 13,2019
I’m thinking about purchasing your theme, but was wondering can I put a video in slider or just images?
jennifer_h
July 13,2019
I really love this theme-and also the support on the other end. Email support is quick and so very helpful (a big thank you to Simon). I’m really excited about how good this theme makes my site work. Thanks halothemes-love your work.
Phonebunni
July 13,2019
Hi,
Is there a way to change the color of the Price on the product page.
aaron1989idk44189
July 13,2019
Hi, howcome my logo overlaps my main menu on even laptop resolution? Also the menu drops down to two lines, is there a way to make it so the menu goes to mobiel menu as soon as there is not enough room for it?
machkov
July 13,2019
Hello, is that theme have multi language function built inside or I still need some Sopify App to make it working ? Thanks!
Elevenfiftyfour
July 13,2019
Hi, when I try to download it fails about halfway through. Tried many times, says network error.
aaron1989idk44189
July 12,2019
Hi,
I have a bug where my products display the size on variants, but if the product has no size varients the size option is no longer displayed on the product page, this is a problem for me. How can i display the size option even if there are no other variants?
royalambience
July 12,2019
I HIGHLY RECOMMEND THIS THEME AS WELL AS SUPPORT SYSTEM AT HALO THEMES.
keyuramins
July 12,2019
I was almost buying this theme but going through the comments, I discovered that the theme developer is refraining themselves from responding to questions and they have only one answer – get in touch with their support.
Krissy71
July 12,2019
This is the most gorgeous and easiest theme I have ever installed I have spent quite a few hundred dollars just on templates and trying them on different platforms and even purchased a shopify template on theme forest that was so confusing I’m not a developer and I operate my store alone and this is by far the best on every level
jenna10s
July 12,2019
Is there a user guide with this them and if so where do I find it?
GideonLupine
July 12,2019
I am evaluating Shopify Themes for our store. Social sharing by our is a big part of our marketing.
estuffs
July 12,2019
Do you have an example of your upsell features? Can’t seem to find anything on the demo.
gabe2
July 12,2019
Is there anyway to make the product page tabs into custom tabs that are assigned to Shopify metafields? Each of our products has the same tabs, but the content is different in each tab depending on the product.
Thanks!
Gabriel
althead
July 12,2019
Is it possible to embed a video to this theme where the slider is?
erenozkan
July 12,2019
WHY DON’T YOU REPLY MY EMAIL WHICH ONE IS SENT AT 2.12.2015 ???
twrench
July 12,2019
This theme rocks guys, great work!
kalkalv
July 12,2019
With the facebook like button on the web in the footer. I paste both codes i got from the facebook develop site you mentioned in the guide directly after each other but nothing shows up. What do I need to do?
maurobp
July 12,2019
Isnt this theme available in opencart, perstashop or magento??
vka4338
July 12,2019
Hi, what is the recommended size for when uploading product images? I want my photos to be HD.
uswestco
July 12,2019
The Brands slider is no appearing on my site – no matter what I try. I’ve checked and unchecked the box to enable it. All of the other elements of the the theme seem to be working fine for me … just not this one.
*I had taken out the URL text because I didn’t want site visitors to leave my page. When I put the URL information back the section appeared. *
UCCDO
July 12,2019
Hi, I can’t set the color . Is there any requirement about the color image?
AlStatic
July 12,2019
How do I disable the “Cookies” GDRP notification from showing on the site permanently?
creativedstudios
July 12,2019
Can the navigation contain link lists?
Mezzanini
July 12,2019
Hey! I downloaded the theme but can’t find the “upload” file that is meant to go into Shopify. Which zip file do I upload to install the theme?
BASHAIBA
July 12,2019
Hi, I want to know is there any solution for the variant to apear from aliexpress ..variant option not showing anything only white color .. what to do ? this is very important
spillahcrown
July 12,2019
I would like to add a YouTube social icon in the footer of the theme.
vka4338
July 12,2019
Hello, I have some questions I would like answered.
jgodfrey007
July 12,2019
On the New Ella I am not seeing where to input form action URL in the newsletter popup setting please advise
hellosherbear
July 12,2019
Hello! Is it possible to change the background color (or add a background image) to the header without changing the body background?
kemanjiang
July 12,2019
hi, i have sent an E-mail to you from [email protected] Please reply to it asap. Thanks..
im_yan
July 12,2019
How to hide the ‘sale’ icon on ella? How to make ella show 2 banners per line on the mobile side like Furnitica?
yyda
July 12,2019
Hi, any ideas why I’m getting the error when trying to add products to cart through quickview?
memelia
July 11,2019
Hi! Do you have list of sites that are using this theme?
hkicenet
July 11,2019
Pre-sale question: After clicking the image of a variant, is it possible to auto-select the related variant option?
leeeco
July 11,2019
Can you get back to my emails? Thanks
Everywaydesign
July 11,2019
I want to add Youtube to the footer of the site, where the rest of the social links are, do you have any recommendations?
cleanlook
July 11,2019
My variants products is not working.. I’m from Brazil, i need to change Size to Tamanho and Color to Cor…
tjt011
July 11,2019
Hello. Is it possible for the advance filtering on sidebar to be shown on the product detail page as well? Thanks
roxanabreazu
July 11,2019
hello! how can I extend the categories on the drop menu?
robcerati
July 11,2019
Hello. Hi do I add the color selection on the catalog? I cant find it :-/
andycatalyst
July 11,2019
Hi, I purchased your theme and had one quick question. I can’t find where to change the “Select Options” text when you hover on a product list item. I’ve been looking for hours. Please help! Thanks
frknzn
July 11,2019
I got the same error – and just sent an email thru themeforest, can you guys confirm if received the email? When I go to admin panel, and try to customize the theme there’s a huge ‘X’ on the editor. And this error;
divascloset
July 11,2019
solkey. This theme is compatible with Bold Apps i have them and love them, The theme is easy to upload you just upload the file by 2 clicks and it’s done in less than 2 minutes. Hope this helps
Dario_86
July 11,2019
Hello, do you offer different layouts for product pages? Because the one you use doesn’t fit very well the type of objects I’m selling (bed sheets, quilts, etc). I’d like the product image to take up more space in the product page, maybe removing or moving away the “categories” sidebar and with the product description on the right side of the image.
Do you offer a similar layout? Because other themes offer 5-6 different product layouts, but i can’t see this feature in the ones you’ve written.
airborneranger
July 11,2019
This template does not seem to support the Spreadr app (that connects with Amazon) – when you have a product currently working with Amazon and you select it, it should take you to the Amazon link, not add it to your cart. Example: https://www.americanmarauder.com/collections/available-on-amazon/products/american-marauder-henry-every-jolly-roger-shirt
T900Websites
July 11,2019
The variations do not change in the main window and now I find the wrong variations add to the cart.. What a mess! I want a refund Please!!
yeubongdashop
July 11,2019
Hi there I had long term Shopify Store Account (I sign 1 year plan) . But now after over one month started business I get some stuck in personal. So I don’t need to using Shopify store anymore. I want to transfer my Shopify Account Ownership to anyone who interested with Shopify Store.And of course the prices must be as best as couldn’t refuse. Please contact me by this email : [email protected]
natalianieto
July 11,2019
Hi. Is there a way to assign a directly related product per SKU?
incredapaul
July 11,2019
does this theme come with the demo content?
eddyhumphrey
July 11,2019
Hi i purchased the theme pack. I am currently using the Bagratica theme and i have three minor problems.
gsot33
July 11,2019
Hello, I cannot find a previous comment, so I rewrite it. I have been trying to use the different currencies but it looks like the product prices do not change when you change the currency. Do I have to use an external plugin (which one?) or does it come with the template and it just need to configure the settings? I was hoping to have currency by geo-location when I bought this theme.
stpaul
July 11,2019
where do i upload the file in step #4 Install Center Header Version
1208designs
July 11,2019
How do you update the theme without losing all cuurent information?
YOURSKIN101
July 11,2019
How do I change the shopping cart icon as shown in photos on ELLA 1-0-0 sections ready
petinstaphotos
July 11,2019
Hi,
Are you guys reading and replying to our emails? I sent email to your support team 2 days ago and nobody replied yet!!!
nextCigar
July 11,2019
Hi I would like to increase the number of currencies to 6 instead of 4. How can I do it?
rom_dur87
July 11,2019
Please add to future theme updates:
MarkFrancisco
July 11,2019
On the product detail page, variant, why is mine showing as a drop-down menu, rather than in boxes as shown on your demo? How do I change the variant options into boxes? I could not see it on your documentation. Tnx!
groupindia
July 11,2019
Hi Page content is coming in boxed format, how can i make it full width, I dont see any options for page layout settings in the theme.
ValeMatt
July 11,2019
The theme is amazing. But how I can add videos to the product image slide?
Adding the URL into the ALT tag doesn’t work with this theme and I don’t want to pay apps to do this simple stuff.
copley1
July 10,2019
purchased your ella theme of you today and so far so good except from two or three things that are bugging me
kumaranv
July 10,2019
How can i move the side bar from left to right, in the Product detail page?
How can i remove the home link from the home page?
marlonw12
July 10,2019
Hello – How does the “limited time offer” work? Can I set a sale price at $5.00 and when time expire the amount goes up to $10.00?
gdnetwork
July 10,2019
Hello, I have a few questions about your template. First of all, I have multiple color options for some of my products but if a color option is out of stock, that color does not show in the product detail page. All the color options only show when they’re in stock. I want my customers to see all the color options that are available for the products even if one is out of stock. So how can this be fixed? Second, I sell many different brands and they all have their own size chart. I want to be able to provide a size chart for each of my product in the detail page. Depending on the brand or product that the customer is viewing, I want them to see the size chart that belong to that brand/product. Your template only allows me to upload one default size chart for all my products which is not smart. How can this be fixed?
sykmyn
July 10,2019
Hi! Have sent in a request for assistance with a bug in catalogue page layouts, how long is the support turn around usually? (just want to check if I should be expecting a wait)
Mezzanini
July 10,2019
Hi, do you offer a private installation service?
Thecoli
July 10,2019
Hi, I’m interested in purchasing. I have the TeeLaunch app installed so it needs to see the style in order for the person printing my shirts to know what to print. Is there a way to hide it so that its not visible to visitors of the site but still shows in the back end?
RMarketing88
July 10,2019
Can the “add to cart” button be removed over the products??
Greathuang
July 10,2019
I have purchased your product now my website has 2 very serious problems.
1. There is a problem with the price of the product. There is a horizontal line in the middle of the red final price. How can I remove or modify it?
2. The Sale tab is only displayed in the upper right corner of the product image. There is no discount amount or other amount displayed later.
3. The app I use is Ali Reviews – Import product reviews from AliExpress in 1 click. Can I add the reviews from Ali Reviews to the Customer Reviews tab.
My website is: hghunter.com
Please reply as soon as possible
Thank you!
domarroquin
July 10,2019
Hello! Is there any documentation on how to connect the popup and footer signup forms to mailchimp?
propnet2018
July 10,2019
Hi, the product Image zoom is not working properly: https://lawnbazaar.com/products/barc16-f08
Steven_Skunberg
July 10,2019
Guys I highly suggest this theme. Its a great starting point for anyone trying to start their website. Customer support is really what set this company apart. I had some specific changes i wanted to do with the theme but it required me to go into the code and edit. They walked me through it all the way. They rock. Buy this theme right away!!!
natalianieto
July 10,2019
Hi there. I recently purchased Ella and I really like the theme. One question though.. I noticed that my PRODUCT DESCRIPTIONS are not being formatted the way I format them (font weight, spacing, etc) in my Admin page. They are just showing up as plain unformatted text. Hope you can help me sort this out.
1208designs
July 10,2019
Halothemes please read your email. Mobile view on my page is all over the place. Please fix asap.
eginc
July 10,2019
Hi!, I’ve sent two emails (last one sent on Sunday), with regards to adding href link to currency picker. Please check the email, and looking forward for the response.
alexandriak
July 10,2019
Can you use an image for the logo or is it text only? Thank you
bobbyburke86
July 10,2019
Hi. I just installed Petica in Shopify. However, no images uploaded. How do I fix this? See here: https://vitalitypetmedicine.com/ Thanks!
coldest
July 10,2019
is there any way to display Gallery second image on mouse hover on collection page ?
Roy_Mussai
July 10,2019
Hey, how can we add blog posts to our site? The option does not appear when I select Add Section. Thank you
jihharn
July 10,2019
I tried to upload the file for shopify. But I couldn’t upload it because the file is too large.
sudhiranjandas
July 09,2019
One quick thing- the social links section do not have Linkedin Option, wanted to add the link https://www.irahouseofdesigners.com
JaidahB
July 09,2019
Sorry, My instagram is not working and I’ve put in the api token and keys. Is the client ID necessary? http://www.herflawlesshair.com/
Morad2017
July 09,2019
Hello halothemes supports :
i’m using your ella shopify theme & i love it very much , the problem is that when i tried modify the add-to-cart button to look bigger, the result is great on pc but in mobile we see only a half of the buy button .
Solarisz
July 09,2019
Hello,
Can MailChimp be replaced with ConstantContact. We have been using ConstantContact for over a year and really don’t want to switch to MailChimp. Is there a way to replace MailChimp in the pop newsletter and in the footer? Thank you for your help.
ashwinitorvi
July 09,2019
Btw ! I have sorted the problem out. Just need another help.. the products are sometimes not showing up .. for example, fist line there are 4 products and the second line has only 1, and the third line has 4.. Why is this happening?
aestheticnation
July 09,2019
Hi team, I see a huge flaw in the category page. I am planning to buy the theme but now skeptical about it. Can’t you design a category layout which is neat & looks clean ?
Evenpatricks
July 09,2019
Hi – We’re facing issue that whenever we change featured image in the product image of shopify it messed up all data . We’ve also emailed you regarding this matter and created account for you as well . Since then we didn’t got any satisfactory reply whatsoever. It’s been now 5 days passed away . Is this the way you deal with client ???? Pathetic
jrw023
July 09,2019
How can I enable product variant/sizes to show with the grey ‘X’ through them, instead of them not showing up at all? I found the code snippet, but need to know how to alter. Again, just want to show all options… even ones that aren’t available.
vtss
July 09,2019
Slider is not displaying images. The image is loaded, but it shows as just a white box. Issue was replicated across mobile and desktop, and multiple browsers.
Diliya
July 09,2019
Hi guys i’ve emailed regarding customising each category/collection photo but have not heard back. Can you please reply? Thanks!
TactikMedia
July 09,2019
How is it going about the big update ? Mainly the french translation ?
rom_dur87
July 09,2019
Hi HaloThemes, we just got around to using your theme have been stuck on the same issue for about four hours now.
LeanneOrr
July 09,2019
Hi there, i was wondering if you could give instructions on how to make the header logo centered as well as the navigation menu? thanks! leanne
quitayotha
July 09,2019
I am interested in purchasing. What are the differences in Ella and Avenue? They seem to be the same. For Ella can the cart count items as they are added to it? In the demo it does not. Can the product categories on the homepage be made sliders? Are these possible within the theme as is or will modifications have to be made?
adaezetula
July 09,2019
Nice theme! Here’s a quick question before I purchase: would I be able to move the logo from the left to the center?
conidigia
July 08,2019
Hello, your theme is amazing. I’m almost going to buy it. I just need some info.
Search box can be moved into menù bar?
Animation can be disabled?
New arrivals in home page is possible just 1 row?
irishtoh
July 08,2019
Why My wishlist and Sign in or Create an Account not showing?
buddhani
July 08,2019
I just wanna say that HALO team have very good support – thanks for all help – so far!
giannopoulos
July 08,2019
You have done a great job with your Theme Updates. Great Job ! It would be to a mutual benefit though to post some answers to members questions in this forum, so that you avoid being asked repeatedly the same questions. FOR EXAMPLE: How many times are we able to EXTEND the Theme support for 12 months? One time or every year? Thanks and take care.
brandtaylor313
July 08,2019
I bought this theme years ago and downloaded the update. I’m using Ella Sections Ready 1.0.0 Center Header and the slider is not full size and there no options to make it full size. In the previous version, it worked. How do I get the slider to be full size?
bthecloud
July 08,2019
When running the demo on Google PageSpeed Insights it does quite poor. Will you be fixing these issues in an upcoming version?
avoid
July 08,2019
I sent you an email, I want to put the shoping cart next to the logo on the centered version, please respond
nyotnyot
July 08,2019
How to exclude certain collections from /collections list ?
royalambience
July 08,2019
I got the same problem . Please fix for everyone. If i zoom out then on smaller screen it can be seen but on highest resolution it doesn`t show the banner image.
roheenanagpal
July 08,2019
hi,
I would like to add more footer columns in the theme. How can this be done?
rozhina
July 08,2019
How can I make it so that products with only one variant still show their color on the product page? I want it to show the color and to be automatically selected when there is only one color.
Kusinera
July 08,2019
Hi! Just wondering if you got my questions since I haven’t heard back from you guys. I checked my spam folder as well but did not see any replies. I sent my queries by clicking on the support tab above and it gave me a confirmation that my questions were sent. Will you kindly help me locate your reply? Thanks!
torndownunit
July 08,2019
Hi, when you use Sidebar—> Categories, it doesn’t matter what order you type your categories in, it forces them to display in alphabetical order in the sidebar. Is there a way to over-ride this and make them display in the order you have typed them in that field?
fcrawford2
July 08,2019
This theme is extremely slow and customer service take forever to respond. My website is still very slow and I am looking for a better one now
JJ-MAGZ
July 08,2019
Why are there are so many colors that need manual css modifications in this theme! Why can’t you (the developer) make these colors available to be modified in the admin???
Phonebunni
July 08,2019
Hi, I can’t find any option to select a different header menu that I’ve created. I emailed to the support team as well, haven’t heard back. Please help!
sshepherd
July 08,2019
Just wanted to comment for any prospective buyers of this theme, Halothemes really does go above and beyond your typical Themeforest author in supporting their theme.
NerdCommerce
July 08,2019
I have a question. How do I remove the complete block (Refined By)? I have a simple store and eventhough I have color, sort by price etc.. disabled it still shows (Refined By).
wellerchoi
July 08,2019
How do you increase the slider height/size when viewed on a mobile device and also through desktop version? I would like to reduce the size and centered by approx 70% on desktop and expanded on mobile devices (as it is currently too small).
rezolutions24
July 08,2019
I tried obtaining a Instagram ID Code and the link your theme is redirecting me is giving me a nasty error on a page which says
BroughtonHQ
July 08,2019
Hi there. I’ve never used Shopify before. My weapon of choice has always been Wordpress. Do we need to purchase a subscription with Shopify to use this theme?
kazimsh1
July 08,2019
Seriously i am sick and tired of waiting. The support team fails to understand what the customer needs and they reply your email in 2 days and then what you get a non sense reply. Its been 1 week i purchased this theme and paid extra to get a custom job done but it has not been done and i am getting non sense excuses.
guidum
July 08,2019
Hi, I sent an email to the support team either, but got no answer, are you there ?
ideaworkshn
July 08,2019
Hello, i would like to know..if i buy this theme , i recieve the The Bagratica theme as well? or not?
djkalima
July 08,2019
Fantastic job, and fantastic support. Thank you Halo!
doralevich
July 08,2019
Is there a way to show the actual variants as an option in my variables? So instead of having the color swatches, I show my sweater colors or T-Shirt Colors. And then Size as norm?
jacquimik
July 07,2019
I also want to show the price on sale and the rrp (ideally with a line through it). How do I do this? I’ve but in the price and compare at price.. nothing is showing up?
elianavi
July 07,2019
Hi. I just bought this theme and I downloaded the zip file to my computer. I am trying to upload the theme to my Shopify store and it tells me that the file is too large. Please advice how can i upload the theme ?
benthewatch
July 07,2019
Hello,
For some reason, all of our tags won’t show up in the Model column we have made. We tried to see if they would show up in a different column (tried putting the tags in “Brand” as well as a blank column we called “Test”) to no avail.
leatherrepresent
July 07,2019
Hi guys, I just sent you an email in regards of changing logo size and font size on the navigation menu for Bagratica theme. Please advise when you can. Thanks
SLEnterprises
July 07,2019
When adding sections to the home page.. whether I add New Arrivals or Trending Now.. I have to choose a collection .. ?? Is there no way to add a group of INDIVIDUAL PRODUCTS that I would like to feature on the home page?
7md2
July 07,2019
Hi, is it possible to have sub-menu categories show up on the sidebar? If so, how? Thanks! (I sent an email as well.)
Flashh880
July 07,2019
Hi halothemes! I have a small question for you! I would like to have a slideshow that would use a collection, instead of uploaded images. Or If I could modify a section like ’’New arrivals Products’’ to display in fullscreen, just like a slideshow, would also be perfect. Many thanks !
designer267
July 07,2019
I would like to create an additional owl carousel on the homepage. How is this possible?
JennGilesKemper
July 07,2019
The newletter pop up on the Ella theme needs a timer and a way to remove from specific pages. I have seen several other commenters asking the same question, but the author ususally directs to support without giving an answer. Can the information be posted here? I have emailed for support twice, waiting on a replay. Thanks Jenn
Boxair2017
July 07,2019
Hello,
I have sent a few emails to your support team, but no answer… What is wrong? Were very helpful before purchase, now it has been a week I am writing for some service, but no one replies.
websrus-australia
July 07,2019
Hi We are setting up Shopify for the first time and what i did was uploaded the theme via the Partner console & replaced the default theme. My issue is i cant see the Demo data at all – all i see is simply sketches ? I know we are not allowed to use demo images / data at all – but having demo data really helps us to configure things and replace with our own data. I cant see any menu apart from Home & Catalog . But in the Documentation i can clearly see the site with demo data ? Kindly help
popnoggins
July 07,2019
Hi, we’re having several issues with this theme. Hoping to publish today…. Contacted customer support 48 hours ago. Please respond.
savvyminx
July 07,2019
You all claimed that you have emailed me which you did not! It has been several days now and you all have proved that you are unprofessional by not responding to any of my concerns! You all have been granted access and still have not signed in to fix the problem!
snarin
July 07,2019
Well done! Clear, simple to use…. No errors so far..
I got this only for the subtotal function in the product page actually….
Though Basel is way advanced in features and sections.
needs to add more page templates in my opinion
Strengthu
July 07,2019
Nice theme! But having several issues. Filtering issues, display header top, the shopping cart hover issue, and some issues on the checkout page. I’ve sent through staff account access and an email regarding the issues. Would greatly appreciate support.
joseclaudiosj
July 07,2019
I have already published the theme, but only on the Product Pages the bottom bar always shows that it is an “Preview” for my clients. I`ve tested in diferents browser and ips. I currently keep the theme uninstalled and use a free Shopify to solve the problem.
Can you help me?
BroughtonHQ
July 07,2019
Hi there – does shopify take any commissions on products sold through this theme? for example? https://www.shopify.co.nz/pricing Also do I need to be on a shopify account to use this theme?
cmartinez1089
July 07,2019
A few problems with login and account pages, is this because the theme isn’t live yet? Not sure. This is my first theme change in a while, i just coded upgrades before. I have to code an area where the customer is able to sign up for an account, because it does not appear as “create an account” by default, at least in preview mode. It’s just the login page on desktop. Also, the mobile header “sign up” does not disappear when logged in, showing “sign up” when the customer is logged in. To fix the sign up appearing on the mobile menu page when customer is logged in, simply move the {% endif %} underneath /account/register.
Photodoc
July 07,2019
Hi, I just bought and tried to upload to shopify and it says its too large!! Please what do I do?
atarem
July 07,2019
How do you update from v1.0.3 to v1.0.4 ?
SpidyNL
July 07,2019
Dear halothemes, first of all I really like the theme & configuration. So credits for that? I have a question about making checkboxes for filtering products. I am selling vitamines on my Shopify webshop, but I want to add “Ingredients” as a filter checkbox in de sidebar. People should be able to filter the products on “Ingredients”. Is there a way to do this? Because there a lot of ingredients I would like to have this filter (in sidebar) in 2 columns. What do you advice? If it’s custom work, I am able to pay for it.
clovecigar
July 07,2019
i would like to buy this but i am selling shoes, each shoes has a few colors and 10 sizes of shoes, in category page, is it possible only show the colors option but not the shoes size option?? because shoes size are a lot and that would be very messy.
eginc
July 06,2019
Q1: Is it possible to make picture square (example: 193×193) not rectangular (example: 193×253) ?
Q2: I am planning to make two exactly the same websites, one for Canada and second for United States. Both store will have same products, just different currency Canadian store in Canadian Dollars, US store in US dollars. (.ca and .com) Do I have to buy TWO licenses ? or One is fine ?
jrw023
July 06,2019
Hi! Thank you so much again for this amazing theme.
modacouture
July 06,2019
how do i update without losing my data please help
sulbhacreations
July 06,2019
I am getting this error when I upload the folder into shopify .
kemanjiang
July 06,2019
hi, you said you would reply me soon, but I haven’t got your reply yet. Please reply to my last E-mail asap, so i can decide to buy your theme. Thanks…(just check my E-mail: [email protected] )
jkotop
July 06,2019
is possible to turn off effect when mouse hover on product in product list page? and the sticky header?
leonnotlonely
July 06,2019
Can you please tell me how the image resize option works for product images? We have set image to crop images so that all product images show same size but it did not work all product images on home, collection and product pages are all different sizes. How to fix this? We sell our own products and from drop-ship companies so images are not going to be all same size. How to make it so all product images are same sizes with your theme? thank you. and I send several Emails and nobody reply, Please reply my Email, thanks
khoren17
July 06,2019
Hi, i want to potentially buy your theme, and would like to ask more about loading speeds, it is very important for my stores to have very quick loading with advanced page settings (not deleting every setting etc to make the page empty). Can you please provide any information or statistics on loading speeds? couldn’t find any
kikko
July 06,2019
Also since I have a shopify store already, to change the product description to your theme’s format, will I need to redo all the tags and descriptions to get the tabs correct your theme?
twrench
July 06,2019
Is there a way to make the tabs on the product pages unique? I see that details is description, but I am trying to use the other tabs to have their own unique copy. Is this possible?
Martin1989
July 06,2019
Slowly I get angry neither here nor in support I get a clear answer °°° !!!!
TheNylaLaurenCo
July 06,2019
Is there anyway to delete the responsive version of this theme and just make it display the same on mobile versions as it does on the desktop? I tried deleting the responsive css files, but it didn’t show the same website on mobile as on the desktop.
Rafieian
July 06,2019
Hello, I have just purchased the ELLA theme. But it’s too big to upload to the Shopify. Could you please help me on this issue. Thank you
maxtor831
July 06,2019
Hi, how can I enable order notes on the checkout page? Thanks
HinaThemes
July 06,2019
Very Good and Creative Item, GLWS
ipster
July 06,2019
Hello, i just buy your template, but i need to translate this one on french language? How to do that, you told on a comment you work on it since 2 years ago, i hope all is ok for you. Thank you
serggioe
July 06,2019
Hi, yesterday I was trying to change the block banner home page image unsuccessfully, I did the whole process as indicated in the user guide, but every time I preview the theme I realize that the change had no effect, I really need to get this working, I’ve tried everything.
jhoannamf
July 06,2019
I need to make the logo in the sticky header a little wider, where in the css file can I do this?
jarrettgreen1
July 06,2019
Hi, I am having some trouble with this theme it is not letting me add my products to the cart? when I click add to cart it does not add. And also it is displaying the incorrect currency, item in back end is $900 and it is showing only $780 on my store. Why?
Fau_rru
July 06,2019
Hello friends.
I hope they are well.
Happygrun
July 06,2019
Hi, I would really like to know whether or not it is possible to add more than four menu items to the mega menu when showing an image above these menu items.
farmhousedesigns
July 06,2019
Hello,
I am a new user and am having a lot of trouble trying to figure out how to connect my pages together for a multi-level menu.
I am selling prints with the ELLA theme and need to figure out how to add a page that contains a collection to the menu item above it, and I am not using the sidebar menu, only top navigation menu – i.e.:
moshsom
July 06,2019
I am still trying to get the order of the categories on the sidebar to sort the way I want. I have listed them in the order I want under settings, but the categories do not change. Any help would be greatly appreciated.
cong1996
July 06,2019
Hello,
In product details page, Default style like this : https://i.imgur.com/MgBmuDr.png
adelinachiriac
July 06,2019
I’m having the same issue as “faithmediallc”. I’ve re-downloaded the theme last night (as you’ve mentioned you updated it) but the Instagram feed still doesn’t show up. I’ve entered the token, it’s either the demo display that shows up or nothing at all. Very disappointed…and even more than that, to require a further purchase of support for YOUR bugs, not for mistakes on our part or lack of knowledge…
tanahabangcollectionid
July 06,2019
how to choose color names in product details
clearsensespw
July 06,2019
hi, I’m very interesed in linked product options ( https://help.shopify.com/en/themes/customization/products/variants/link-product-options-in-menus) . does this theme support it ?
stellamarc
July 05,2019
Hi. My Ella theme goes from right to left. i tried changing it from left to right from the these setting option, but it had no effect. can you let me know how to fix it?
skumar1964
July 05,2019
Hey I have a question – I would like to replicate the Home Page as a template for another page! How would I do this without touching the code!
keysilinares10
July 05,2019
Sent you guys 3 emails and it’s now been 3 days. I need to launch this week and I need my site to be fully functional. Please respond!
PASSANGER
July 05,2019
Hi, we have sent you a pre sales enquiry. May we request an update on the same. the subject line is ”” Pre sales Quiries ”” Thanks
ivanmaxmintheme
July 05,2019
Hi there, I sent a emaill to [email protected] but i haven’t had answer. Is any email I can sent to?
ethiago
July 05,2019
Hello . I have a question . I can download and install the Shopify any PHP server?
stylisthings
July 05,2019
hi i have problem viewing my instagram slider in my website. can you help me? check this at www.kosuka.com
PoumSovanda
July 05,2019
Shopify, I read additional is big for online business but i bought already so i can not used this theme for my business how can i do?
– I need some theme supported with my business like Own CMS (WordPress, Joomla or others…). You can transfer money back to me or not for buy or other themes like wordpress for support my business…
janinexd
July 05,2019
I can’t add a custom html section, please help
peachcreme
July 05,2019
Hi, my support has expired, but please help me. How to make FAQ page same like yours? Question and answer sections?
ajosecorrea
July 05,2019
Hello I was thinking of buying the theme, before I wanted to ask some questions.
eddgg
July 05,2019
We have sent you multiple emails and have not received a response. We are looking to group variant images like this http://littlesnippets.ca/blogs/tutorials/15665261-grouping-images-with-variants but it does not seem to work with this theme.
danielsalare
July 05,2019
Awesome theme, any plans on adding a boxed version?
wherma
July 05,2019
Hi, i send you an email at [email protected] yesterday and awaiting your reply. The add to cart buttons suddenly stopped working and the wishlist isnt working either. i get an error message instead. Can you please get back to us asap as we are unable to sell anything right now. this is urgent. thx
spktrm
July 05,2019
do you support many variants. I am building a fabric site and some products have over 50 variant colors.
And the second feature I need is the ability to buy a sample, which would be an additional variant I assume. So they can buy a 2 dollar sample of any variant color available (maybe using attributes). I just don’t want to have to fight through lots of javascript in order to add this functionality. Very ready to purchase just wanted to ask about the many variants and ability to buy a sample (fabric swatch).
yunliangzhu
July 05,2019
1)is there any way you can show how to add text box at home page, or any link ? )can you show how to add more call to action button on menu, the one below the top bar?
thanks
Stephmcg777
July 05,2019
Sorry to bother you. I sent in a few emails and need assistance figuring out a couple of issues. I read through your entire instructions but couldn’t find the answers to these questions below.
iannagg
July 05,2019
Does the FAQs template come with the theme
rosesayuri
July 05,2019
Does the navigation works with non-Latin characters (Chinese, Japanese, Hebrew…)?
designer-skye
July 05,2019
The theme Ella I bought and download is too big to upload into my Shopify store.
How to solve this problem?
kubitzi
July 05,2019
Hello, I would like someone to have a look at the theme . The currency converter didn’t work and I managed to fix it and it works now, however the images are not the same size anymore although the option is ticked in customize theme . The images are not the same size now in product collections and sometimes on the main page. This happens randomly . Before fixing the currency converter the images all had the same size, everywhere on the website. You already have all of the login details for the website . Thanks AGAIN !!!
captaincorea
July 05,2019
Hi, I can’t get the MEGA MENU to work. I’ve tried fiddling with the content on the navigation but that doesn’t work. What is the “content” area for?
kolesoncollections
July 05,2019
I am so happy with the technical support and theme. This team offers amazing support, answers all of my questions promptly and I HIGHLY recommend them! This the best theme on the market and very, very simple to set up! Thank-you so much!
jrw023
July 05,2019
Thanks for your help! How do I disable the “pinch to zoom”/”double finger zoom” for the product page? I still want to keep a GENERAL zoom in, but do no want the user to be able to zoom in even more when they use swiping gestures on their mouse.
joomlastars
July 05,2019
Great work done. Congrats and GLWS
lionelf23
July 05,2019
hello, is it possible to increase the size of product images on the product page? I would like the product image to cover 50% of the width of the page.
clairewhaite
July 05,2019
I can not upload to my shopify account, it is saying the zip file is too large! max size is 50mb help!
pavoz
July 05,2019
I sent email for support. But no response. Who knows how can I add tags in collection page?
Dsignica
July 05,2019
please I need the mega menu, I can’t activated… Help???
samsamsamsam
July 05,2019
Hi, Is it possible to specify what for products and prices the logdin user can see ?
yyda
July 05,2019
Hi, my support license has expired.
ACLK
July 05,2019
Is there a way to hide empty collections in your theme’s mega menu?
kuffnercentral
July 05,2019
Has anyone gotten the wish list to work properly? I’ve managed to get the page working & was able to add a single item, but I can’t remove the item from the wish list or add more than one item.
gregoryhamalian
July 05,2019
Hello ,
I want to display different images for different collections. I have tried the fix mentioned in previous comments = disable product category image. Problem is that it does not solve it, the image I have loaded in the collection through the Shopify CMS does not display at all.
Can u help please ?
GH
kovachx
July 05,2019
There is a bug in your theme the autoplay speed of the HOME-SLIDESHOW is not working doesn’t matter if you choose 5 or 10 seconds still the same speed. Don’t tell me to email you just look into it and fix it post the solution here.
WVA_Marketing
July 05,2019
Can you provide me with the documentation for this shopify Ella theme? Link or document, please?
jacquimik
July 05,2019
I wanted to find out if you can set your inventory for different variants of a product. E.g. I have 3 small, 5 medium and 1 large of the same shirt. Thanks!!
Olmizee
July 05,2019
The navbar doesnt stick and i would need help asap.
oktikart
July 05,2019
Hello I have 3 pre purchase questions if that’s ok:
1. Does this theme have a layout with centered logo, menu on the left and my account, basket, etc. on the right – similar to Porto theme layout 16?
2. Does the product page support vertical tabs?
3. Can the shop page have no sidebar?
daviruchu213
July 05,2019
Pre-purchase question, how often do you need to update this theme?
Mizann
July 05,2019
Hello , I gave all of my shopify store login information to halothemesteam bur they did not solve my issue even the spoiled my store currency , I am so frustrated to the service of halothemesteam theme . Fix that as early as possible otherwise I will not give good review .
tuccilloluca
July 04,2019
I wrote you 2 e-mail, but no response….why?
toniovayson
July 04,2019
I though the translation friendly feature was supposed to get into this release??? When will it be available?
Alyssaguo826
July 04,2019
Hello I send mail to [email protected], but no one reply my question.
rom_dur87
July 04,2019
For future reference of anyone struggling with variant switching or variant issues in general. Please make sure your currency is setup exactly like the documentation.
pippagrace
July 04,2019
Hi, is there one click demo installation?
Graphics_Bakery
July 04,2019
How to set the default view to (( List View )) when looking at products on mobile view only?
giannopoulos
July 04,2019
I NEED YOUR HELP. We bought ELLA and you sent me an email that we
can center the logo and main menu from settings, but this is not true.
thanhtruc241
July 04,2019
I bought your web. But the “Contact Page” part when I write the command
Youglobalize
July 04,2019
Hi, I have a few questions before purchase:
nikolette
July 04,2019
Hello, some preorder questions: does the theme support sliders on the home page? does it support price variations on products (one product with changing prices fro different materials, colors, etc.); can I have a testimonial slider with my customers opinion on the home page? how about wishlist of every user? Thanks in advance
trijoshfashion
July 04,2019
Hi, the logo i have updated is looking very large. Is there a way to reduce to reduce the logo size in the centre theme?
TEAM_G
July 04,2019
I can’t get the “new” & “hot” icons to work either. I looked at screenshot which was not very helpful
alexchew
July 04,2019
Hi,
Is there a way to change the search and cart button color on the fixed top menu and the social icon and the “Like us on facebook” text on the footer?
dabpress
July 04,2019
” Liquid error: Could not find asset snippets/gts.liquid” is issue
daodeva12
July 04,2019
Do I need any other script or plugin for this theme when I build a store?
xkomm
July 04,2019
Shopify Customers Beware !!! Shopify has a theme limit of 20MB and this theme 300 MB which you will NOT BE ABLE TO upload. What a waste of time and money.
triplea007
July 04,2019
Beautiful theme and very easy to work with. Had a couple of kinks but the support staff was available and took care of everything in no time. Highly recommended.
jasonlam913
July 04,2019
Hi, can I translate chinese in this theme by using shopify?
geshwin
July 04,2019
Hi,
Can we change the slider to something like https://buypeel.com/products/super-thin-iphone-7-case?variant=29716430599
where you can change the item based on the color you select.
Stephanie0319
July 04,2019
Why i haven’t been assisted yet. You all siad you would fix my problem Monday. Now it Thursday and my you all still haven’t assisted me with my store. Please don’t ask me to put in another support ticket. I have already put in 2. I have set up a staff account for you all last Monday.
vhlamlam
July 04,2019
Hi I have a question!
How do i remove the red SALE banner on the top right of my product images?
Thanks!!!
khloros
July 04,2019
Can we purchase this theme without Shopify? I mean is there any html css version of this theme like .html files? I want to implement this theme to another custom made script..
destroy_all_humans
July 04,2019
Hello, I was wondering how to make the slideshow loop? Right now it gets to the last slide and stays there. How can that be changed? Thanks!
totte12
July 04,2019
Where can I disable the sidebar on collection page? I can’t find in Admin
anjumon06
July 04,2019
can we have Naira currency option? if not can you customise it for us? how will be the cost – mail – [email protected]
kikko
July 04,2019
Hi I emailed and left message on forest theme regarding an issue with my website, but I have still not heard back. It’s been a few days since I sent the first email, could someone please get back?
brandtherightway
July 04,2019
Hi, I bought an extra 6 months support 2 days ago so that I can get your help with issues I am having on my website. I submitted a ticket 2 days ago & didn’t get a response yet.
kormanb
July 04,2019
Is it possible with this theme to construct Multilevel Drop-down menu for sidebar category without coding?
somik1
July 03,2019
Please make this theme available for www.bigcommerce.com platform…
Please .. please let us know if you have any plan like that?
JAMAICAHINES
July 03,2019
Hey! My store is up and running and I am really happy with Ella theme overall.
dzyasser2019
July 03,2019
Hello, i’am trying to contact you but no luck, i want the theme french translation because i just need it in french unless i dont need it can you please help me with that ?
naeltalli
July 03,2019
I bought Ella theme template, but it is not working on wordpress giving an error of style.css style sheet is missing. Is there a possible way to upload it.
lagerlus4
July 03,2019
I just bought this theme for my Shopify website, and now I am unable to load. It will load for up to 9% and then it will say ERROR CAN NOT FIND FILE, when the file is downloaded and saved to my computer. I need help with this please before I request a refund. Thanks!
Intricate-Disarray
July 03,2019
Hi, I just purchased and sent you a support email. Not happy with this theme. Please check, thank you.
claytinni7
July 03,2019
How does one center the “new arrivals” product row on mobile, or make it a one product per row? It seems the minimum is 2
davideamaro
July 03,2019
Somebody knows how to remove the icon “NEW” over the mega menu buttons? Thanks
malikycole88
July 03,2019
will you guys be adding an upsell or a sales pop feature in future?
spartakuss
July 03,2019
Hello How can I do yo insert text ?? in free shopify theme I can do it… And in ella theme how is it possible ? .... is there a technicien to install this command i will be happy
nikolette
July 03,2019
Hello, tried contacting you 3 times and noone responds. Тhe theme has bugs – does not display Instagram feed and the size chart. Are you going to respond at all?!
Terrafilms
July 03,2019
At this point I am about to sue your company! I have emailed [email protected] several times- I REFUSE to renew support. Tell me how and where I can edit:
DESCRIPTION?
SHIPPING & RETURNS?
SIZE CHART?
CUSTOMER REVIEWS?
skidz7
July 03,2019
Do you offer an HTML version of this theme that doesn’t require using Shopify?
AffinityBands
July 03,2019
Hi, I’ve been trying to get in contact with you guys, and haven’t heard anything back since the last reply, nothing has been fixed yet.
abhaykumar
July 03,2019
How to set up mega menu or sub menu, I can’t see add link in shopify theme
dsimms216
July 03,2019
I tried to contact support about this but they still haven’t responded… I need to make it so that in mobile view the actual words for the navigation menu expand the subcategories and not just the arrow to the right of it. If anyone knows how to do this with this theme please let me know. I know how to do it with other themes but not this one.
MardonWeb
July 03,2019
Hi, I am interesting your product, Is it working Oberlo shopify app (https://apps.shopify.com/ali)? For working like demo, which apps I must install? Thanks
sebgens
July 03,2019
Is there a way to change the heart shaped logos for something else?
Thanks!
hellosherbear
July 03,2019
I would like to know how to UNBOLD the links in the navigation menu! If possible, please explain in this comment because I have already e-mailed support too many times for other issues. Thank you
upstreamdigital
July 03,2019
Does this theme need to be full screen or can it and slide be boxed?
JackMagic
July 03,2019
Love this theme, but would love it even more in WooCommerce!
hellosherbear
July 03,2019
Hello! I’m interested in purchasing this theme but had a question. I see that center header version is now available which is what I am looking for! However, in the demo the navigation menu doesn’t have the black bar like the other demos. Is it possible for the header to be centered and have the black bar for the navigation menu? Thank you
ferasjsalloum
July 03,2019
Hello there, I’ve bought the theme couple of weeks back, i’ve sent an email for help however i had no support, I even bought extended support i hope its not wast of money. can you please help or reply to my emails, or at least let me know whats your response time.
Cathyblack
July 03,2019
Hello, can you please tell me how the image resize option works for product images? We have set image to crop images so that all product images show same size but it did not work all product images on home, collection and product pages are all different sizes. How to fix this? We sell our own products and from drop-ship companies so images are not going to be all same size. How to make it so all product images are same sizes with your theme? thank you
nsmediavn
July 02,2019
hi i got trouble. I am trying to figuring out how to display footer.
zoecrystal
July 02,2019
Hello, I want to know few questions before I purchase
1-Any way to make the size chart popup?
2-Does able to make different product use different size chart?
3-if cannot make the different product use different size chart is it need to pay for customising charge?
samo46
July 02,2019
For the currency option on top, do you support Canadian dollar?
joepress
July 02,2019
Hi, the Ella theme is great however we found a few issues and also emailed through to your support address awaiting an answer. Issues we have come across is the “show more” button is not working and customers review there is no button where people can write reviews. How do we fix this? Thanks!
susannemulligan
July 02,2019
I’m interested in purchasing this theme. Can the infinite scroll be turned off? If not, which other theme would be similar to this one without the infinite scroll?
voloda1
July 02,2019
Hi
before i bought the theme i was told that it is possible to use a code
I asked if it will be possible to use a split for chart description that is really wide and it should go below image and below text on the product page. You said before i bought the theme that it will be possible. After i bought the theme the code does not seem work.
Could you please help me fix the problem? Thanks
TheNylaLaurenCo
July 02,2019
Hi. I noticed that the language file for this theme is missing. I need to edit the language of my store. Can you help fix this? Thank you.
erikabrechtel
July 02,2019
Hi wondering if there is opportunity to put alternate views on the product pages, as in multiple images per product?
tammcclure
July 02,2019
I’m considering purchasing your Ella theme but was wondering if I can resize the slider it is just a tad too big for my personal taste but otherwise your theme after looking at literally hundreds was the one I liked best. If that one thing can be adjusted easily then I’ll purchase it as soon as I have a response on it.
Thanks!
milo_man18
July 02,2019
I’m having trouble with the infinite scroll. where to turn it off?
gsot33
July 02,2019
Hello, great job as stated before! A couple of problems that we cannot solve though:
menski
July 02,2019
Is there a way to delay the loading of pop-up newsletter? It loads up immediately now but I have an age verification which conflicts because as soon as you start to set the birthdate the newsletter pop-up disappears
Intimatebyher
July 02,2019
Hello. I have emailed through a few questions about sidebars and logos etc. But am yet to receive a response. This is reasonably urgent as it is preventing my store from opening. Thank you
faithmediallc
July 02,2019
Can you point me in the direction to add more than 4 currencies and also add the country’s flag next to the currency?
jclwy
July 02,2019
How do I see the preview for mobile version?
doubl3clutch
July 02,2019
Are you able to change the font weight on the image headers? Your Furnitica theme example shows a heavy weight font on the images, but my front is very light and I don’t see a setting to change it.
dynks12
July 02,2019
Im having a problem with the wishlist – When i click on my wishlist link on top of the website, there’s no product showing on the wish list, at one point it added one product but would not add others and wouldnt remove the product if clicked. Every time I click on a product and add to wishlist, it says product added to wishlist sucessfully but they’re not showing on my wishlist account. Can you please tell me how to fix this problem. Thank you
chitahclothing
July 02,2019
whats the image size for the block banner home page?
i cant seem to change mine ever??
giannopoulos
July 02,2019
Can you please settle our requests?
Been waiting for a week now and i only get responses from you
When i post here.
Lenkaaa
July 02,2019
Hello, If I buy this template can I remove a few features?
On the homepage it has two rows for “New Arrivals”, I would like to only have one row present. If I can remove a row how would I do this?
Also I would like to completely remove “# Featured on ELLA”, because I won’t be using this mostly likely for my shop.
Lastly when I hover over “Shop”, on the navigation bar, I can see it opens up to a lot of options. I would like to only have a few options since my inventory when I start out will have about 40 items. Can I easily change this on shopify when I hover over the “shop” on the homepage to say a few categories like tops, bottoms, dresses, and accessories.
Thank you so much.
nitansh
July 02,2019
hi a pre sale question where can i find the documentation of this theme
jballard142
July 02,2019
Hi, before purchase will the product section allow for custom choices besides color and size? Want to use for a beauty product shop. Thanks
darrenjf
July 02,2019
Hi, I am having the same issue as user: Lindlelife. On ipad Site freezes for approximately 10 seconds every time you scroll in portrait and landscape.
This renders the site unusable for ipad users (our most important group) so a fix as soon as you can would be much appreciated. I understand you are under pressure so perhaps posting the fix here so that it can help others in the future might be a good idea.
aksid1
July 01,2019
Hi I have raised a case few hours ago I havn’t receive any confirmation email of sending a support request, and in how much time you generally respond
mimosa7
July 01,2019
hello
i cant see the ‘size’ for single size products.
Please advice how to resolve.
Everywaydesign
July 01,2019
Dear Halothemes, just wanted you guys to know that you have been very helpful with all critiques I have had and I appreciate it so much!
judo1
July 01,2019
Hi I bought the Ella theme (sections ready) but cannot for the life of me find where to update the collections image to reflect the different collections.
It is utterly frustrating and should be so simple.
carlathemes
July 01,2019
Hi,
Before I purchase , could you please tell me:
1) Can it show the discount code on cart page?
2) I entered shipping rate but when I check out does not show in check out page
3) Can it be possible to show in check out page the shipping rate, taxes and final total before customer enter shipping information?
Thank you
Carla
aoohza
July 01,2019
New theme BICYCLÉ Store bug a lot of.
LalaPonyTwist
July 01,2019
Hello I need help with this issue, Normally the register link should come up after making registration “required
wherma
July 01,2019
I send email for support on 4 march, today 11 march still no reply…
so i try here. Funny, here we get reply after 5 minutes.
daturasha
July 01,2019
Hi! The new update allows no sidebar, however I can’t seem to get it to show 4 products in a row. It either shows 3 (leaves a weirdly large space on the right) or 5, despite selecting 3/4/5 in the theme settings. Will this be fixed? Looking forward to update my theme once 4 in a row has been settled. Thank you (:
kurtmeister99
July 01,2019
Hello,
I am using Ella 3, when on the collections page how do I get the sizing options to show up under each product like in the demo please?
MKTit
July 01,2019
Hi, how can I add additional languages? For example italian or russian?
epixlol
July 01,2019
Hello, love your theme. Would like to buy it, but is there any way to display Gallery second image on mouse hover on collection page? If there is custom charge fee, how much would it be? You can reply me at [email protected]
Compustar82
July 01,2019
Why is the countdown shortcode showing up on the front end of my site? It is making the countdown clock show as it is supposed to, but in the description you can also see [countdown]2016/03/10 10:30:00[/countdown]
ZeroBlog
July 01,2019
Hi Support, how do we re-size the slider to be the same width as the main body of the page? The same width as the three banners below it? Do we need to install a new slider or is this an easy fix? Thanks
rajkumarp
July 01,2019
Can i provide slider or slideshow in category pages or product pages???
wallyco
July 01,2019
So i just purchased the theme. What zip file do i upload to shopify. Shopify is saying the zip file is too large so which one do i use. I see multiple files such as MAC Os blah blah. Best regards
kowyzg0moo
July 01,2019
I am unable to install this theme on my shopify account. It keeps spinning load.
Harsundeep24
July 01,2019
guys could you help with making my site multicurrecy . when i change the picker the currency on the product doesnt change
kumaranv
July 01,2019
Is this the same still for banners?
Leopandora
July 01,2019
Hi, I’m interested in buying the FURNITICA theme, how can I buy that specific theme?
popnoggins
July 01,2019
Hi, can you please respond to my email, I renewed support on Monday and still don’t have a fix?
vicsd
July 01,2019
How it’s possible in ELLA THEME, to add new tads at the product details and how be able to put the correct text under each tabb?
mary123A
July 01,2019
how to add favicon on this theme?
aslanoguz34
July 01,2019
I emailed the support center but I did not get an answer
Rlpayn2
July 01,2019
Any way to have a centered logo?
torndownunit
June 30,2019
Are there instructions for how to update the theme on Shopify? If there has been updates recently (late November), how come the version number hasn’t changed? It makes things a bit confusing.
morajain
June 30,2019
Hi,
I am interested in buying this theme for clothing store on Shopify.
But before that i just want to know the steps require to use this theme in shopify. How to execute it?
Can a non-technical person use this theme in shopify?
If you can please send me the detailed steps involving uploading the theme in shopify it will be really helpful.You can send it on my email ID.
email ID – [email protected]
Chen0103
June 30,2019
why subscribe buttone turns to be 404 ?
networkingbizz
June 30,2019
Hello I cannot find where you change the working for here http://prntscr.com/fir8xf please help!
erenozkan
June 30,2019
as a customer feedback I WANT TO INFORM CUSTOMERS ABOUT THAT: ” NO SUPPORT! NO ANSWER EMAILS OR QUESTIONS!
MeishaVernell
June 30,2019
if i get this theme…do i have to have a shopify plus or pro plan? will it work with a basic plan?
digitalinferno
June 30,2019
Hi guys, I have uploaded an image to my collection, but it still displays the ‘avenues’ lookbook image and does not show my own image. Could you tell my how to change this please?
websrus-australia
June 30,2019
Hi, Create an account option on the TOP which usually comes after Sign in option is missing ? Did i done something WRONG ? Please help since the site is live . Support ticket sent
digitalinferno
June 30,2019
Hi guys quick question, how do I set the ‘latest products’ on homepage in order of newest items first??? Currently it’s set to alphabetical order.
mamabirdjessica
June 30,2019
Is anyone experiencing broken links on their uploaded photos on this update?
Rasecb
June 30,2019
Hello, i mailed you but no reaction.
My question was.. I want the instagram Feed part also on 3 other custom pages..
adamatlas1
June 30,2019
hello, the theme is multilingual? I would like it in French it is possible?
TheSandman
June 30,2019
Need Help to swap header logo in mobile view. We want to able to switch from two different logos from desktop to mobile. How can this be done?
troller
June 30,2019
Is there a way to change the logo font size? Where can I do that?
jjsevol
June 30,2019
What is the name of the coming soon .liquid file?
sjy93
June 30,2019
BUG. In your centered demo and product the shopping card dropdown in the header disappears when you try to move your cursor down to checkout. Sometimes it works the first hover but after that this bug appears. Also tried in my shopify store and the same problem occurs. Please let me know how i can fix this or when will this be fixed.
Jayh911
June 30,2019
hi I have a problem.. I love the theme!
1208designs
June 30,2019
Halothemes please email me asap. You told me you would get back to me Yesterday. Just need to know if you can do the job or not. If not is its ok. Just please change the icons on top of layout to actual texts just like how it shows on the image i provided in mobile view.
jaycee2017
June 30,2019
Hello, just purchased theme and need it up asap. Can’t download because the file format is zip.part
CaptainHaddock
June 30,2019
Hi, why do you sell this on Themeforest rather than Shopify’s theme store? Thanks
mariafaour
June 30,2019
Hello, i’ve purchased Ella theme 4 days ago. I have some issues with the SIDEBAR of collection pages. When i add any filter text or filter color its not showing on the website, only the title of the section is showing not the filters, i tried to add many tags but i didn’t work , it is just blank! PLEASE HELP!
scinider
June 30,2019
Hello, one question about the Bagratica theme. I would like to display several collections on my homepage, each with its unique image and text on it (and a button to enter said collection), but I’m only seeing the “featured products” where I choose a certain collection and it displays its products. Is there a way to simply display collections rather than products of collections?
bestofwall
June 30,2019
Hello, nice theme.
I have a question on the Mega Menu navigation, can I set it to be similar to the site below? Thank you
highestlvl
June 30,2019
Great looking theme! I have a pre-purchase question. Do you offer a “shop (product list page)” without the side bar? (Refined By, Custom CMS Block, Featured Products, Categories) http://themeforest.net/item/ella-responsive-shopify-template/full_screen_preview/9691007 Thanks!
cliffmusic29
June 30,2019
Hey, I sent an email to [email protected] on the 13th, please respond as my client is asking every day when the website will be finished. Thanks.
eliaskhsh
June 30,2019
Hello, i am interesting of this theme, how i connect this theme to my shopify account ? it is 100% compatible with shopify?
zhangseo
June 30,2019
Hi, how to remove Vendor in collections page, home page and SEARCH page and other page? We want to remove in any page, Thanks.
copelandc2002
June 30,2019
Question before purchase, does this theme include the use of pages on the homepage?
RHGtech
June 30,2019
Theme default two language verson: ENG and GER. But our shop just need ENG. How to do?
tks
kevin
kubitzi
June 30,2019
For Ella theme there are some issues I would like you guys to fix it. Still waiting for a reply for few days now and I need to fix the store page asap as I am losing customers because the websites theme doesn’t work properly. Sent few emails with all credentials and info you asked for and since then nobody replied to my emails. Could you please fix these issues asap ? Email was [email protected] and there I have already provided all issues but I will say it here as well just in case. 1 – i try to upload .gif on the main page and doesn’t work, 2 – the social media buttons are huge and blurry when entering to see a product, 3 – the wishlist doesn’t work even I checked if was ticked or not, 4 – colour swatches don’t work on all products, 5 – trying to add in the footer other columns and there is no space where to add info ( eg: column name Contact Us ) but there is no option to add info there like an address or email or whatever, 6 – the blog I asked for the layout to be similar to Testament layout . Please sort it asap as I really need it fixed. Thank you
chocopink
June 30,2019
Hi there. I’m trying to set up my store…how do I set up the FAQ page like the demo? I don’t see an option for that. Thanks!
torndownunit
June 30,2019
I am trying to find if there is a setting for controlling the display of the Collections List. It seems to default to alphabetical and I can’t find any options to use another option.
Marcilele
June 30,2019
Can anyone help me find out my product page on the admin toolbar? I am a bit confused, it is not like what it is written on the User guide.
dabpress
June 30,2019
It is great app for shopity. But we have got a issue ” Liquid error: Could not find asset snippets/gts.liquid”. I have contacted with support, they answer us but not slove this issue till now.
milo_man18
June 30,2019
How do I know which theme version that I am using at the moment? I just want to check if my theme is the latest version. is it in the theme css file? I cant find the info
spartakuss
June 30,2019
Hello :) I bought another shopify theme ans it was a poor expérience….. I sent you questions by your site (faq) no response so I insert my question here….. can you install your theme on my shopify shop ?? I would like a video in my header, can you do it ? I would like a video in my product… can you do it ?? I would like to modify the menu in collection (choose by :’‘opération marketing : new, deals, best…)(choose by A to Z ; Z to A ; price S to SSS…...) Thanks for your answer….... Excuse me for my english :)
kiriguy1
June 30,2019
This team is AMAZING! They take care of their customers and very quick to respond. I thought it was a one man team but I am wrong they are on it. I make a request and they finish the next morning 90% of the time(unless I give them something hard). They are not pushy and they work ways to make you a happy customer. I really appreciate all the hard work they have put into my website and assisting me with everything! I will buy again!
tanahabangcollectionid
June 30,2019
I check the speed on Google Speed ​​Insight the ELLA theme is only getting a score of 9 why is it so slow?
benfultongillon
June 29,2019
Sorry to bother you. I sent a few emails over the last few days and need assistance fixing out a couple of issues. I read through your the provided instructions but I feel my problems are bugs in the theme.
Way2luvu
June 29,2019
Mega menu add on includes this theme plz let know can you install it for us if we but it
Uptown15
June 29,2019
Hi, I just purchased the latest version of this theme and unzipped the following folder:
“themeforest-9691007-ella-responsive-shopify-template”. My question is, which .zip file am I supposed to be uploading in Shopify? I already checked the user_guide.zip file and I can’t find the solution. Thanks!
SpiritWildStore
June 29,2019
Loving the theme. I’m wondering why you have it that you can only set one image for all collection page headers instead of using the saved image in shopify for that collection? that way we can use different collection header images for each collection. I doubt this is very useful for anyone only being able to set one image for all collection pages.
emilgin87
June 29,2019
Hi, there is a few grammatical errors in this theme but all can be fixed in the edit language section except for one. That is “Limited-Time Offers, End in” located at the quick view window . My support has expired but can you please help? I don’t feel like paying for extended support for 35 usd when it’s a grammar error on your theme.
audioguide
June 29,2019
I would like to use your Ella Shopify template, but wonder about the license. As it is used on shopify, it is by definition for people to buy things. Do I need the extended license for this? Or is the regular license fine? (Customers are obviously charged for the products they buy, or do I misunderstand something.)
Tresorcollection
June 29,2019
Hello, I have updated my theme from old version of no sectioned ella theme to new version of ella. And all i need is to removed collection names from the pages and few customization. and i want to add my all old theme features like filters and wholesale pricing thing into this new theme. My team have tried to connect at [email protected] various times but no response so far even though we have attach invoices and it says 6 months free support. Also we are ready to pay for little customization
reueledgar
June 29,2019
If I install the new furnitica theme will all my settings remain? Will my logo still be in the right place, my theme button colors will not change, my fonts remain the same, and mega menu images still be there?
1208designs
June 29,2019
Please check email. Site is not accessible through mobile devices which is 95% of my customers using.
enous
June 29,2019
Hi sir,
I want to change the color of quick view button, where I can fix it?
aaron1989idk44189
June 29,2019
I’ve received no response from you for like a week in regards to my email. You replied initially then when i set up you a staff account in my store u stopped replying to my emails and never accepted the staff account invite, what’s going on?
SimonGao
June 29,2019
This team is very well, It has the kind customer service to solve problem, when you suffer the trouble in the theme. I recommend.Good team will help you to get the better web on shopify
wherma
June 29,2019
Hello, i have a question, is it possible to have different image and featured product showing up in mega menu module? Now its the same picture for every menu but i have different product category and need to display the image according to the menu category. Also, on the products overview page it is the same. I would need to show different pictures for every category on the top horizontally. Is this possible? Thank you in advance for yohr reply.
ybyalik
June 29,2019
I don’t see filters on mobile (like color, size, etc..). Does this exist?
Manondmoon
June 29,2019
Hi there, Your theme looks nice and i’m considering to buy it. However i have a question before preceding…How many slideshow blocks different from each other can you have in the homepage?
moniemonroe
June 29,2019
My sidebar isn’t showing up, I enabled it and everything but it has never worked. What do I need to do to get this working? Also is there any way I can add a video to my homepage, if so, how do I do so? I sent an email regarding this awhile ago and never received a response.
shawnangelo
June 29,2019
Just downloaded this theme recently and I like it very much thus far. It would be nice if there were slightly more detailed documentation however. I also think it would likely cut down on the amount of support tickets that seem to be getting generated, as it seems a lot of the questions I have seen in this comments feed would be easily answered if there were some additional sections in the documentation… All I have been able to locate aside from this comments threat is the included HTML based documentation, which while great, does leave a bit to be desired. If there is a download location for more comprehensive or advanced documentation that would be great. Please let me know if there is additional documentation and where to locate it.
TurtlePie
June 29,2019
hi, wanna ask about color variant in product collection (circle bellow product) and color swatch in sidebar, why it is different, for example I make custom color in Ella theme option with jpg image for “purple” and in shopify product variant I also write “purple”, the color is very different. screenshoot http://pasteboard.co/9Gt5YHXOL.jpg
USRobotX
June 29,2019
Hello, I have just bought and uploaded the theme on my website, and it looks great. Still, there are some issues to be solved – Sign in still seen on mobile page despite being disabled, and couple of others. I have sent you an email so could you reply please? Thanks.
TheNylaLaurenCo
June 29,2019
How can I show my search results in a grid view instead of list view?
kmga
June 29,2019
How do we change the cart icon on the sticky header? We’re using white background and the cart cant be seen.
victorcruse
June 29,2019
I cant select color and size.
QUBESYS
June 29,2019
Is there a way to highlight a specific menu item with a small icon of SALE maybe – http://prntscr.com/le38t1 ?
kevinloves
June 28,2019
I’m not sure why you’re not replying to my emails.
houfogen
June 28,2019
When I upload the theme file to shopify store, it says that: too big to upload. How can I deal with that?
sartoriale
June 28,2019
Hello, I have sent you a few emails! We would like to only show products in the search results. We are trying to show the search results in grid not as a list. we need to change the pink wishlist icon, if possible. Thanks!
zhangseo
June 28,2019
how to update the newest themes?
AdamoMiceli
June 28,2019
I have not received any emails for 4 days now and you do not have any support on weekends. Please reply to me. Email: [email protected]
aurangxaib
June 28,2019
I’m having an issue with the “Mega Menu Style 1” option. Mega menu working perfectly but after updating theme new version, the collection list items are not showing up. I saw your tutorial videos a lot of times thinking if i miss something but i do exactly the same they do in the video, but the collections list does not show when the mega menu show up.
rochvill
June 28,2019
I have an error https://zappy-shop-mexico.myshopify.com the width of the page is huge and I haven’t touched any code from the theme
SLEnterprises
June 28,2019
In the documentation.. there is no suggested size for the Brands Blocks.. ?
Stephanie0319
June 28,2019
I have sent a invite link to the support email, no one still Haven’t solve our problems
roxanabreazu
June 28,2019
Hello! I m trying to contact you, but I have no answer fromn you. I need some support for the theme what I bought from you.
tanyavij
June 28,2019
My slideshow images are appearing too large even though I sized them at 1880 * 720 pixels. Please fix this for me. Thanks!
ecigate
June 28,2019
Hello,
before I purchase Ella template, I have one question: is it possible to add another language? I would like to have my website in 3 languages: German, French and English. Thank you in advance.
Evenpatricks
June 28,2019
Hey – My partner Anas just emailed you about product page customization . can you please check and do the needful . Please reply to the email .
eltostaita
June 28,2019
Hi, I am interested in buying this theme for clothing store. I don’t khow Shopify: is it free like Woocommerce?
Harsundeep24
June 28,2019
awesome work guys. im so buying this:)
roxyfoxy82
June 28,2019
I was trying to get help before but it didn’t work out. I contacted [email protected] was told I was going to be helped gave login information to store but nothing was done. I just want to know if you guys provide minimum custom changes. I want to change the home page slide image size and fix a few things in the product.liquid page plus product page.
classicejuice
June 28,2019
Ive been waiting for an anwser for 4 days already . Should i leave a 1 star and a bad review to get some attention ?
v_deluca
June 28,2019
Hi! when I’m on a computer screen, the images in the recently viewed section and related items sections are distorted, they’re too tall and look really bad. How can I fix this? Thanks!
suntub003
June 28,2019
Can you give me a manual?
I can know every step, how to install and use it
Fau_rru
June 28,2019
Hello friends.
We send you emails from Thursday, here and through your website to a support. I see they have a lot of work. But please can you answer me, to know if the emails have arrived.
My email is [email protected]
robertg11
June 28,2019
Hello, i give you two emails about two different problems some days ago…. i cant wait for your response 999999 days … i need to fix the problem ASAP. RESPOND ME AT EMAILS!!!!!!!!!!!!!!!
abhinavsinghgangal
June 28,2019
Is it possible that I remove the category part on the collection page?
I want the filters to stay but want to remove the 1st part
dhanai
June 28,2019
Thanks for your had work. Using this theme as the foundation for my site https://ruekrew.com/ with some edits.
Daemien
June 28,2019
Great theme so far, thanks halothemes!!
josedan1el_
June 28,2019
Hi guys, i send you and email but i cannot have an answer!
bobbij
June 28,2019
Hello..I have a pre sale question. Is the filtering menu ( , etc) the ‘Advanced Filter’ app as in Shopify Apps or just a simple tag based filter? I need the true Advanced type . Thank you Bobbi
miamistylebsd
June 28,2019
Hello I opened a ticket 2 days ago and have not received a response… now I have another issue with your template. On some of the swatches do not show up on the collections page but they are visible on the individual product pages… please help…
ShawnHuang
June 28,2019
hey, are you guys got the problem with the mega menu, whatever i setup the mega menu, it still doesn’t work, it just a drop down menu, i need help from yout support team, Thanks
grecamama
June 28,2019
hi there, can I used this for various currencies? My main currency is US Dollar but would like to make it easy for customers abroad to be able to translate to US British Pound, Euro and Canadian Dollar.
Nessner
June 27,2019
Hi There, still waiting to hear back from your team. I have provided all of the information you have requested and really need to get this issue sorted out rapidly.
shabeerahamed
June 27,2019
Hi Team, I am planning to buy this theme for a client, before that i would like to know if this theme supports Arabic language (RTL). I have emailed to your support too, please get back to me ASAP.
kubitzi
June 27,2019
Hello, I would like someone to help me a bit, the Popup Newsletter doesn`t work and is ticked ( ON ) . The info you have already. Thanks
QUBESYS
June 27,2019
I don’t see any page in backend to add vendors or how to get the direct link for vendor pages ?
dlynthebrand
June 27,2019
How can I make the centered version of Ella slideshow “full-width”?
JennyStevens1
June 27,2019
Hi I tried to connect with you on Skype and then emailed you, I’m interested in purchasing this template, can you please let me know the following:
holayasmany
June 27,2019
Hi. Im looking at the code to make the font a bit bigger. I made a few changes but the font size does not change. Can you please assist me with this.
thank you
matwil74
June 27,2019
Variant image problem: many users have had the same problem where a product with variants is imported by Oberlo and the variant images do not display and/or not selectable/zoomable. After studying this issue for a while and reviewing the author’s responses I have concluded the imported oberlo images need to be first manually downloaded, converted to PNG then reuploaded.
chitahclothing
June 27,2019
hello I been trying to contact you and no one will talk to me I have questions I need answered
jakobnorris
June 27,2019
The theme file is too big to being uploaded to Shopify, what to do?
avneet9999
June 27,2019
Is it possible to fix the menu on the top of the desktop version ? It currently shows while scrolling down the screen as well.
hartlove718
June 27,2019
I’m getting annoyed. I’ve emailed several times over the last few days and I’m not getting my issue resolved. If emailing is an issue, is there another way to communicate?
wwwasted
June 27,2019
Dear Halo, the multilanguage – is it DEUTSCH or DUTCH? You’ve been promising me DUTCH for 6 months now, but i’m not sure what it’s gonna be. Please answer me.
beenerds
June 27,2019
Greetings, I have a question about menu height. I am creating my menus, and i realize that the mega menu height is not the same height as menu items ( providing a picture) . And if a customer move the mouse form the menu item -> mega menu , the mega menu it disappeared . https://prnt.sc/nd2rvr . Is it possible to make mega menu same height as menu items?
BecomeLingerie
June 27,2019
Hello,
I would like to purchase but I have a few questions first please:
moraizer
June 27,2019
I TRY TO INSTALL THE THEME SHOULD I HAVE TO UNCOMPRESS THE SUBFOLDER BEFORE OF JUST UPLOAD LIKE U GIVE IT ORIGINALY
THANK U
kubitzi
June 27,2019
Hello, could you guys sort out those issues I have stated ? Thanks
nikcreative
June 27,2019
How can I remove the number of products in stock on product page
andreialbu18
June 27,2019
Hi, I have a small bug on the product page. The section RECENTLY VIEWED PRODUCTS shows the products, but without images (only title and price). Regards!
Softlensqueen
June 27,2019
Hello, what the update today? and how to update it on my shopify? you can help to update for me?
mobtrack
June 27,2019
hi guys, we like your template very much but wonder why wasn’t it updated in such a long time (Last update Nov 2015?). Are you planning any major updates to your theme in the near future? Thanks a lot.
savvyminx
June 27,2019
Hello, I’ve tried Emailing and Nod response! can you please help with my pics at least! my pics are showing up all over the place.
manic_media
June 27,2019
Such a cool theme.. going to buy this, but before that I want to make sure onething that is your theme support variant image?
like the product images get change based on the color I select in product details page?
For example if I clilck red color the image section of the product page will display red color…
kjsfull
June 27,2019
Hi~ first of all, very good theme !! Can the currency be changed automatically by IP location?
savvyminx
June 27,2019
Hello, My products are loading very slow and sometimes not showing up at all. Can I please have some assistance with this. thanks
www.shopstreetchic.co
vtkaczyk
June 27,2019
Is there a place for me to put custom CSS? For example, I would like to remove the “back to top” button by adding display:none because I don’t see an option for it. Thank you!
jacquimik
June 27,2019
Does the theme automatically update ? or do I manually need to update it? If so, how do I do this?
dxeptive
June 27,2019
Hi there, on ultrawide resolutions there is a huge gap below the main banner – is this fixable? I’m using 3440×1440.
nycjsmith
June 27,2019
When I download the updated theme, it says its version 1.0.0 – Is this the correct file?
swissboy1872
June 27,2019
Hello ! did you received my two e-mails ? I can’t use the megamenu.. it’s very urgent because I can’t continue my business… thanks !
EAferi
June 27,2019
Hello! I purchased this theme and had it customized and I’ve been emailing your customer service for over a week for an update on the customization and I have yet to receive a response. Your contact page on your website is also not working. This is very unprofessional.
digitalinferno
June 27,2019
Hi, what are the updates for the latest version?
hiwea
June 27,2019
i click the “contact author” 2 times within 3 days ,after i send my questions letter ,and wait for the support team reply ,but these days nothing we had got from your team ,i do not know why? my trouble was about the Sidebar set( ajax layered navigation module),after i fill out for the size(such as S-XL),color(many kinds),but at the buyer page ,no any showed for size and color ,why?
roxanabreazu
June 27,2019
I wonder how many times I should type you to get an answer?
wherma
June 27,2019
Hi, when will the update finally be ready for translation? i wait almost 2 months now? it was supposed to be 1 week first, then 3 weeks but there is still no update. Can you give us a release date please?
wagavenue
June 26,2019
The addthis social sharing in product pages does not show up. How do I fix this?
HaseebZiaa
June 26,2019
Pre sale, question, I need to know can i add custom section on home page? Is there any sample where you are showing the working of sections? Thank you
JJ-MAGZ
June 26,2019
The sidebar “refined by” is not working… specifically I am trying to enable the “price” – I am using MultiLang – 2nd newest release. Please let me know here.
pinkgerbil
June 26,2019
Looks beautiful – is it possible to have custom text and an image above each collection? In the demo you have a banner and some text below it but it’s the same on every page, I need this to be different for each collection.
networkingbizz
June 26,2019
Hello instagram just failed it no longer loads pictures
Jatuv
June 26,2019
Can this theme easily translated to any language through Shopify admin? is a shopify translation-ready theme?
cheecolicious
June 26,2019
Hello, I have had you theme for a few years now and just tried to extract and upload the update. The issue I am having is at only 48% extracted I have already had to skip about 50 files as they were too long and inhibiting the extraction. That is rather concerning….. I would not feel comfortable uploading such an item after having taken so long to set my site up. Is there a fix for this issue please? And, can you point out what is different with the updated version please? Thank you. I do love the theme.
divascloset
June 26,2019
Thanks for your reply i misread the log. When all i had to do was just copy over the new files replacing the old ones.
ldsrhb
June 26,2019
Hi guys. Ordered this theme and had good communication via a few emails but still questions are unanswered. Why is this theme (http://ella-demo-3.myshopify.com/) depicting a much more elaborate nav drop-down menu? On our theme settings it show the images and capacity to have said drop-down menu but our menu is looking lame and not at all like the above link. Also how do we get the FAQ page accordion to work? Where is documentation on how to set up the wishlist? The ‘my account’ is not showing on our header, either. Please respond to this via email (we’d emailed you from one starting with [email protected]) or here. The last email only answered part of our questions, then one went unanswered. It’s a gorgeous theme, we just need to work out the above asap.
elitethemesusa
June 26,2019
hi, is there any way i can add a portfolio section ? I dont wana purchase any app from there. Please suggest.
VortexGlobal
June 26,2019
Hi, How well does your theme supports RTL language. If I use apps like langify to make Arabic translations, can the theme handle RTL directions well?
rochvill
June 26,2019
How can I edit the “show sidebar” label that appears at the bottom when you are at mobile viewport?
webmom
June 26,2019
I’ve already given Halo Themes a 5 star rating but I have to say their ongoing support is AMAZING. As I’m weeks into setting up my store more customizations come up and they are extremely responsive and capable. I have asked for some tall orders and they charged me a very fair amount to accomplish some of the more advanced requests that crept out of the scope of free support. They are really committed to their customers’ success. The time difference (I’m in EST USA) means I have to wait till early the next morning for replies but they ALWAYS respond the next day. You get great value with Halo and I love the theme.
jolielouise
June 26,2019
What app does the wishlist work with?
jordan514
June 26,2019
How can I add french as a secondary language? Your instructions link to https://help.shopify.com/manual/using-themes/translate-theme which is for the primary language. The second language is set to german as default
susananitaw
June 26,2019
Hello! I contacted support yesterday and I’ve receive NO response! I have an urgent situation on my website that is preventing people from adding variants to their shopping cart. As a result I’m losing sales. Please get back to me as soon as possible. I would like this issue to be fixed before the weekend please.
kanesatch
June 26,2019
doesn’t allow me to change product title colour, can someone help? thank you.
ken21
June 26,2019
Hi can I check if this template has flash sales module integrated with the count down timer as well?
tylerhahn
June 26,2019
Hey there, great theme and all just one function I can’t seem to emulate. I want my collection.liquid page to display all products (so all the products are filterable by size/color ect) but have specific collections displayed by default on different pages. Is this possible?
Sarrie
June 26,2019
Hi, do you have different demos for this theme? I can not find them. Thanks
Domiriquelme
June 25,2019
Hello, I would like to know if the topic has the option to be in Spanish, and also how can I place the price in my local currency, regards
reueledgar
June 25,2019
What is happening to your support website?????
zhangseo
June 25,2019
If I use every product use different size chart, pop up size chart image very small, only 555275px, but my size chart image have 1000px488px, could u setting this bigger than 555275px, fox example: 800400px is good or setting size by myself. Thanks.
xtalting
June 25,2019
Hi, can i please know if it’s possible to have product carousel on the homepage?
dhawan_sagar
June 25,2019
Is there a way to delay the loading of pop-up newsletter? It loads up immediately now and is annoying for visitors.
juliakahliggaruba
June 25,2019
Hi! I’ve sent a couple emails over the last week. My main issue is that none of my sliders are working- on the front page or on the lookbook page. You have access to my account. Could you look at it for me?
FelipeMichelin
June 25,2019
Hello, is it possible remove the zoom on the product image? Thanks
kubitzi
June 25,2019
Hello, I would like someone to have a look at the theme . The currency converter didn’t work and I managed to fix it and it works now, however the images are not the same size anymore although the option is ticked in customize theme . The images are not the same size now in product collections and sometimes on the main page. This happens randomly . Before fixing the currency converter the images all had the same size, everywhere on the website. You already have all of the login details for the website . Thanks
kingswayanish
June 25,2019
Does the web template AMP optimize
aaronjames1991
June 25,2019
Hello i recently bought your theme ella responsive and cant figure out how to complete and FAQ page and look book page, can you please help me. i followed your instructions on another comment but im still lost?
wado729
June 25,2019
Quick question, if my products have different image sizes because they come from different sources, does your theme resize them to the same size? I want the homepage to look neat.
emilgin87
June 25,2019
My “Load more products” button is not working, any ideas how to fix this?
alexjrg
June 25,2019
I’d like to ask, when previewing products, would you be able to put video previews as well? So pictures and videos to preview products. Thank you.
dsimms216
June 25,2019
How fast is this compared to the Fastor theme?
clearitup
June 25,2019
Can you tell me when exactly my problem will be fixed? Sent in a ticket 3 days ago. Created a staff account, sent you an e-mail and everything..
randyjlee
June 25,2019
Hi. How to change the ‘Sale’ label and Price font color?
malikycole88
June 25,2019
how much would it cost to move a collection page description to the bottom of the page rather than the top
Lindlelife
June 25,2019
Hi I need a customised mega menu. So can you do it for me?
SC69
June 25,2019
Hi there…I was working with ‘Simon’ to add some nested menus and now have not heard anything for 3-4 days. I’ve sent a skype request and follow up emails but have not heard anymore. How can I please get a response?
delizioso
June 25,2019
Hi, we really like your template. We just have one question – can we have ‘Details’ ‘Shipping & Returns’ ‘Size Chart’ and ‘Reviews’ tabs side by side instead of in a vertical list like in the live preview? I see in the ‘item details’ section of the template they are listed side by side, is that something we would be able to select? Thank you.
twrench
June 25,2019
Is there a way to reduce the height on the homepage banner images?
Kspyda94
June 25,2019
hello how do i have my setup exactly like preview
Softlensqueen
June 25,2019
Hello, how if i need to update my themes version? if i renew my support…you can help me to do that? thanks
nasan
June 25,2019
Hi there, can I get the Furnitica blocks in the normal theme? I want to use the blocks that are displayed on the page.
malikycole88
June 24,2019
i was charged twice when i purchased the support
reason8
June 24,2019
We are using the theme and have found that on mobile only, the 2nd slide in the slideshow does not show the slide text.
abhinavsinghgangal
June 24,2019
Can you guys show me some example of a website built using this theme?
sudhiranjandas
June 24,2019
Hi, we wanted some help so had filled up the form, hope that will do, also had filled the form with the demo link
jgodfrey007
June 24,2019
How do you set up the vertical menu on the petica theme, the guide does not include that information
nuvoledibelleza
June 24,2019
Hi, your theme is beautiful! I would like to propose a suggestion/tip for the next updates. Can you insert a badge on the products on sale that automatically indicates the discount percentage? It would be wonderful… Many thanks
Nimily
June 24,2019
I am considering switching from 3dcart to shopify. I saw your theme on 3dcart, and I like how on there you can have sub-categories. Can you not have those on the Shopify version of your theme? For example, I have two main categories within my shop and they would each have a page of their own. But on their page, I want to be able to show sub-categories within them that customers can click on to shop for specific products. Is this possible?
tgg1061
June 24,2019
Hello, will you be releasing a theme update soon?
kowal090
June 24,2019
Hi, I have few pre-purchase questions:
1. Is it possible to move search bar to the middle of the header and make it bigger (just on desktop, mobile looks fine)?
2. Can you add videos into products page, where the product pictures are?
3. Can you add videos to any part of the page?
4. Is limited time offer counter build into the theme?
5. Can you send me screenshots of the checkout because demo doesn’t work?
6. When you hover on the product picture you have 3 options (wishlist, select options and quick view). Is it possible to add ‘add to cart’ button?
glitterandspice
June 24,2019
I have a redirect on my website which was working until about a couple weeks ago. It would redirect on occasion. It recently just stopped working completely. The code looks fine so I am not sure what the problem is.
Leopandora
June 24,2019
hello I have a doubt I can add all the languages ​​and all the currencies that I want
ausad178
June 24,2019
looking for a header with info text ( email, address, telephone ) on the top and search in the middle, logo left hand side and menu right hand side. Which demo in your theme? Thanks
bossladynameariane
June 24,2019
is $56 a 1 time payment or is this per monthly?
tnethers
June 24,2019
Hi there, I have a few pre-purchase questions.
jaimeo78
June 24,2019
I emailed the customer support but i havent got a response yet. thanks!
alemarengo
June 24,2019
Hi!
I need to manage custom default content and some other for each product, all within tabs? How can I get them? Can I use one of the shopify plugin for tabs?
Lindlelife
June 24,2019
I wonder whether you can add multi lingual function to the site.
donjayeworld
June 24,2019
Hey I want to request a refund this is a good theme but not customizable enough for me.
jjalvi
June 24,2019
Hi there, I am trying to find a way to change the “SHOP IT” button on “Lookbook” page. Can you please get back to me on how to do it? I have tried everything.
totte12
June 24,2019
Hello. When I add something in my cart on my website I get this error: Error array contains unpermitted members: id
katrinrais
June 24,2019
I bought the regular version..for 53$..and none of the links are listed. I uploaded the theme to shopify and no category links are listed.Lookbook/Shop and some other ones are missing…..
Combs78
June 24,2019
I need to add more languages I am struggling to find how to add more languages
1208designs
June 24,2019
Is there a way to move the “Three Banner Bottom” to the top of the page? right under the slideview banners. I Also sent email about the fixed navigation where the cart and search icons are in white. I need them to be in black,
zedem78
June 24,2019
is it possible to show menu on side bar or only catgeories?
xiaobai1991
June 24,2019
hi,i have some trouble when using this theme,please contact me.thanks
Feggel
June 24,2019
Hi. Do you also have other product page layouts? Without the left sidebar?
wildadd
June 24,2019
hey the navigation module is an private app or build in feature
kaddiescandy
June 24,2019
Where can I find the instructions to update my theme without losing all my customisations?
missxoxo
June 24,2019
Hi, I just purchased this theme, and I wonder if I can get a drop down menu for my hair products instead of the radio buttons, as I have multiple variants to choose from.
LiveForTrees
June 24,2019
Hey, one of my clients uses your theme and has asked for my help. How do you go about changing the blog style/layout and add the blog megamenu as in the theme demo. I am struggling to find anywhere this is changeable. Any help would be amazing so I can help them.
zhangseo
June 24,2019
send email ,but still not get reply.
malexis14
June 24,2019
Thank you for another great theme!!! I have a quick question. As of right now, I can only add 20 color swatches through the admin page. Is there a way to add more colors to my sidebar?
Rlpayn2
June 23,2019
The Instagram module on mine does not include ‘Tag Name’ – Is this a known issue?
muniztechboy
June 23,2019
[pre-purchase inquiry] Can the filter option also appear in search result page?
soocastle
June 23,2019
Hi !
Quick question: is it possible to see only 1 product at the time (instead of two) in the “trending product” carroussel for the mobile version ?
I tried to change the code without success …
(sorry if my english is not perfect, hope you’ll understand me)
eaudecologne
June 23,2019
Hi, could you please fix my issue with the header size. How many e-mails/days do we need to get that done???
jarrett1
June 23,2019
Hi, We are using this theme but side bar Colors, Size, Prices filters is not showing for some reason it loads and suddenly hide Please let me know how i can fix it.
spartakuss
June 23,2019
Hello …. How can I do to insert a contdown on an image product ?? and an icone new ? It’s very important !!! I don’t find it in your guide …. Please Help me
bestprograms
June 23,2019
How can I add custom text or HTML on the Home page?
baseonesolutions
June 23,2019
Please specify more about mega menu module, is this an app or its built in in theme as a module. thanks
jrw023
June 23,2019
Sorry again for the additional question. We would love to have to default items happen on a product detail page. Currently the theme automatically selects a default size. We would like to remove the default selection to be nothing. Is that possible? The page loads now with the first variant selected, but is it possible to have NO product selected.
mrtnb
June 23,2019
Theme have translation problems. For those who try to change “Show Sidebar” on mobile devices:
rmann20
June 23,2019
Are there any instructions on how to upgrade the theme without having to reselect every image, label, etc. There is way too much work/effort to reselect each time… there has to be a better way.
malikycole88
June 23,2019
first off i just wanted to say the new dynamic buy button boosted my sales thanks.i just have one problem and it is the email capture popup is not showing on mobile, mobile is big in eCommerce right now and most of my sales come from emails on top is there is way to fix that i want to be capturing emails on mobile as well. oh and one more thing my wishlist is not working
i78700
June 23,2019
Hi Halothemes,
I am thinking of purchasing this theme.
tgg1061
June 23,2019
Hello, when is your next update releasing?
simos1929
June 23,2019
hello have bought yours theme yesterday i have many issue first
search icon disappear on laptop but not on mobile version
second add to cart button quantity price wish list becomes under the product description must on top
can u help me with that
Estan
June 23,2019
PRE SALE QUESTION: if it possible to make full screen parallax banner?similar to Brooklyn free theme? If yes,or you can suggest me how to do it-i will defenetly buy this theme.
ellegant
June 23,2019
I am getting this Error ——> array contains unpermitted members: id when i try to add certain products to my cart. How is this fixed?
edwardzhangpitt
June 23,2019
Before I make purchase, I notice that the all the product on demo is tag with all the brands. And brand filter by tag always show all the products no matter what tag to filter with.
My question is:
Is it possible to make the tag filter logic to “or” instead of “and”?
For example I have 3 product:
prod1: only one tag: chanel
prod2: only one tag: dior
prod3: only one tag: gap
I want to make something like this : constraint=chanel&dior&gap so it shows all of those 3 product instead of none with current and logic.
winnerskeepscore
June 23,2019
Hello.. is it possible to make the “New Arrival” section and “Trending Section” show up randomly each time someone loads the page? That way.. the same images won’t keep showing on the homepage.. but will switch out and be random in that collection?
v4maaa123
June 23,2019
Downloaded the zip file “themeforest-9691007-ella-responsive-shopify-template” from the portal. Where can we find the documentation file? After we unzip, we only see two zip files “__MACOSX” and “ella-package-UnZip-Me”. Please help us. URGENT
alvinhy
June 23,2019
Hello, when I try creating wishlist, the page.wishlist template is not available for choice. Is there a way to fix this?
mattreverberation
June 23,2019
Hi there,
I noticed that when I delete the text from the homepage main slideshow the text divider still appears in there. It doesn’t seem like there’s an option on Shopify to remove that. Is that a glitch or something?
tosaino
June 22,2019
What is the slide show image size
brainmod
June 22,2019
Good day,
We bought web site template. But we couldn’t find included layered PSD for mobile and tablet versions. Can you help us? How can we find this version PSD?
Please, answer me asap.
leuphis
June 22,2019
We love the theme,but if the contact us page can be optimized for mobile,that will be best.
victorcourt
June 22,2019
Hello! I wrote an email to [email protected] with a issue I’m having and have not received a response. So, I write my question here:
Media_Ex
June 22,2019
Hello I like to Edit Contact Page – Demo Contact Page is Display correct but I do not have option to edit: Themes > Customize theme >>>> Click Contact us
vicsd
June 22,2019
hello, i buyed the theme but i have many issues with the logo dimensions. When i upload the image logo, it look soooo small!!! please help me….
NerdCommerce
June 22,2019
Any new updates coming to this theme?
antorres
June 22,2019
Hi, it is possible to have my color product swatches in another language that is not english. I want to put my product variants by color in spanish and in the frontend it just not work cause the theme code is pasting background-color:negro; instead of black, but I need to have setted my color swatches in spanish.
bmacstudio
June 22,2019
Assuming this is something simple I’m overlooking. Trying to figure out how to change the “add to cart” button on hove to a view product details. Too easy for customers to add to cart when they simply want to view the product. Thanks for your help
abrarazam
June 22,2019
How do I change the menu bar? without maga menu, I dn’t want to use mega menu just wanna change the menu
BalletShorts
June 22,2019
Hi – The customer_register_link on the Bottom Header is mispelt as “Sing in” instead of “Sign in”, as only the Top header is amendable in the Theme Customisation could you please direct me to the location where I can fix this spelling mistake? Thank you
jclwy
June 22,2019
Hi, I’m trying to change the background color of Category Menu but it’s not changing. Is it a bug?
pagefeli
June 22,2019
I love the theme but unfortunately when I run my site through mobile it is now very slow and glitches with the images, Can anyone help me please
erenozkan
June 22,2019
Hello, I am planning to sell jewelry on that theme however variations on item details shows as boxes only. I want to add ring size variations but with boxes it covers lots of place. Is it possibe to change it as dropdown?
joey999lim
June 22,2019
The sign up page is missing, means customer can click login but no signup.
schimuti
June 22,2019
HI: I have generated my facebook like code and it works fine but I’d like to change the colour of the text (xyz likes your page, which is currently in facebook’s default blue) to white or gray so that it is visible in my footer. Please assist. Thanks
Sajag9
June 22,2019
Hi
I have a few pre-sale questions:
WT-Digital
June 22,2019
I have a few questions about your theme:
1. Do you plan to update the theme any time soon?
2. Do I need to upload the files to Shopify to be able to design the website? Can I design on my computer then upload the finished product?
daviruchu213
June 22,2019
I have a client who has a shopify account and wants a new theme, I have used the back end on free trials but have never messed around with the code, I am used to wordpress themes. Compare to wordpress how difficult is it to install this theme to an existing website using shopify?
DavidTEvans
June 22,2019
This theme looks wonderful. One question: will the theme accept WordPress plugins?
bharathr21991
June 22,2019
Hello, How to reduce the size of header of frontpage.
moekhodairy
June 22,2019
Why is the countdown shortcode showing up on the front end of my site? It is making the countdown clock show as it is supposed to, but in the description you can also see [countdown]2016/03/10 10:30:00[/countdown]
RHGtech
June 22,2019
How can I remove/hide my Shopify page title
WillaCA
June 22,2019
Is it possible to remove the scroll load in effects?
is it all css or is it easy to just turn off in the backend?
bluemountain26
June 22,2019
Excellent support, thank you so much for fixing my mistake. Absolutely fantastic theme! Great layout! I am in no way a website pro or designer and found basic customization of the theme to be simple and straightforward. FYI-There are a couple of ‘how to videos’ on youtube.com which were an enormous help.
digitalinferno
June 22,2019
Hi were there any SPEED improvements in the updates from version 1.0.3 onwards?
dynks12
June 22,2019
Hello – is there a way for the products page to always show all, rather then giving the user the ability to adjust how many they want to see per page? Also to get rid of the “show more” of course then. We are code savy, but would rather have guidance as to where to manipulate the code then searching for it.
Thanks!
aliano7
June 22,2019
hi. how do i change the instagram account on the homepage?
leon1000
June 22,2019
Hi Guys, does the theme come with email templates for the customer on purchase and do you have a screen shot of what they look like, these would be the purchase order confirmation and the like – thanks a mil
kozaleathers
June 22,2019
Hi @halothemes, how can i change slideshow homepage banner pixel size to my choice ? thanks
elantm
June 21,2019
Hi, is there a way to make the sign up forms in the popup & footer integrated with Constant Contact as opposed to Mail Chimp? Thank you
beastbuilderco
June 21,2019
got an error this morning on the theme that i bought it says: The following error was found in assets/theme-styles-responsive.scss.liquid
m2152
June 21,2019
Is there a way to reorder the sidebar collection list and the products in each collection? They default to alphabetical and I would like to order them differently.
anjaliw
June 21,2019
Hello, What are the sizes of images we can use with this theme e.g product image size, wall image size, slide show image size etc..Thank you.
TEAM_G
June 21,2019
Hey, I purchased. great theme. I looked through comments but I can’t find answers I need…
Mizann
June 21,2019
Hello , I can not create mega-menu please help me to do that
1208designs
June 21,2019
Can you please check email. Im having a major issue with variants not showing up on newly created products and the cart icon on mobile devices is black therefore it is camouflage and looks hidden. Received multiple emails of customers asking how to checkout.
NerdCommerce
June 21,2019
I see a bug that looks bad. In any page with very little content. For example the About Us page…whenever you try to scroll down it just jitters and gets stuck and forces itself to the top. It happens even in your own demo and on my new shopify store. How to I fix this? My resolution and browser is 1920×1080.
djanchik
June 21,2019
Need some help here in menu. I have collections and understand how to build the mega menu but menu is not showing up
Jorge_Rivero
June 21,2019
Hi,
If I use the countdown shortcode, I can’t promote or share on Facebook because the [countdown] shortcode appears as a text. Is there a way to correct this?
philboblack
June 21,2019
Amazing Theme. I’m thinking of buying it but is it possible to turn off the CSS3 animations?
seasonschic
June 21,2019
Just a warning…this theme is pretty, but SLOW
yyda
June 21,2019
Hi, I’ve emailed your at [email protected] about tracking codes, could you please assist me on that? Thanks
sabirtajjer
June 21,2019
is furnitica comes with ella i mean if i buy Ella theme will i have furnitica theme too ? iplease i want fast reply
nextCigar
June 21,2019
I am about to purchase this theme. I see a Lang switcher on the demo. Does this theme work with Langify? I need something that is compatible with multi languages. 5 Language total
samtay32
June 21,2019
I just purchased this theme and guess what shopify only allows for 20mbs themes to be uploaded. Guess what this themes mb size is…...190-MB. why would you even do this? Why would I now need to go through every stinking file and DELETE crap with this risk of deleting something vital? Please come up with a good excuse because as of right now I’m trying to figure out why I just spend $60 dollars to give myself more work.
UCCDO
June 21,2019
Hi , there is a “high demand “and “countdown “messages on my payment page . i cannot delete this even i have deleted all apps ,how to solve this problem ??
socialdesignguy
June 21,2019
Interested in purchasing this them. Had a question though. The product images are vertical in your them. Is it possible to make them a box or horizontal? Thanks
Tresorcollection
June 21,2019
Dear Team We are still waiting for your response on email please reply at your earliest. We have already sent 2 3 reminders as well but no reply http://prntscr.com/jevzmr
MelaninMakeup
June 21,2019
Please can you respond to my help ticket?!! left a comment for help only for you to give me ZERO help. Please I need your help sent email to support already. THANKS!
troller
June 21,2019
When it comes to the Newsletter popup after opening the homepage, is there any way to set the time until the popup opens? I like this popup but to be honest, most people dont sign up for a newsletter if they visit the site the first time.
aviolante
June 21,2019
Great theme! Is it possible to remove the left sidebar from the Product Page? If so I’m assuming it makes the rest of the content full width?
kmga
June 21,2019
There’s an issue with your SHOW MORE button under New Arrivals section on the homepage. It does not work. Nothing happens when clicked
samuilash
June 21,2019
How I get the wishlist working? I can´t choose “page.wish-list” in the Template sufix, there´s no option like that: Only “page” & “page.contact”.
kanesatch
June 20,2019
Can someone get back to my email thank you
sam-jones111
June 20,2019
Hi how do i update this theme without loosing all my information?
PurFervor
June 20,2019
I really LOVE this theme. Great job!
TheNylaLaurenCo
June 20,2019
Hi. Does this theme have pricing tables?
MarkFrancisco
June 20,2019
pre-purchase question: is this theme for shopify only? do you have a version for Wordpress? thanks!
kassings1
June 20,2019
Love the theme! But I can’t figure out how to get the small swatches on the collection page where the click on the swatches changes the image. Similar in the setup of your example theme on the front page.
Mandya
June 20,2019
Is there a forum to see the answers to all of the questions that have been posted here? That would be very helpful and would likely cut back on the amount of support tickets you have opened. I was specifically needing to know if the issue with the theme not appearing correctly on Mac’s has been resolved before I purchase this theme?
necpro
June 20,2019
Is there a way to add a script on the custom block sidebar? I tried but it just shows the code?
opstendimen
June 20,2019
Hi, is there a way where we can improve the search bar for this theme? please send some templates if you have. bigger the better
digenius
June 20,2019
Your support is very slow. I sent you some support request and you take too long. If there is a better way to contacto you guys, please inform.
reueledgar
June 20,2019
Hello. Is there a way to resort the order of collections on the main /collections page? They appear to be in alphabetical order right now but I need to sort them manually. The list collections option on the admin page only allows the number of collections per row and font weight.
1208designs
June 20,2019
Please answer your email i sent to you. I need an answer to the completion date asap.
ajosecorrea
June 20,2019
Do you support the new sections? (shopify builders)
_Krucial_
June 20,2019
Hello there, Loving this theme! I have a couple of questions:
boarding3379
June 20,2019
Hello. Pre-sale questions please. Ella and Avenues seem very similar in features and are both very beautiful … any chance you could quickly explain any differences between the two themes? I’m conflicted and can’t decide which to purchase. Thank you very much in advance.
kikko
June 20,2019
Also does your theme work with yotpo review app?
windfrog
June 20,2019
Hi i purchased this theme a year ago and looks like the foother links where not added to the theme on purpose so we can purchase additional support.
I sent an email to your support theme and the answer i got back was to get the extended support for 12 months but….. that can be purchase at discount if you purchase the theme again.Why should we pay for a broken theme that missed the footer links on purpose.
katerinaprice
June 20,2019
I’m still having A LOT of difficultly getting responses on a timely basis. Its been a week since I’ve heard from you last… Has anything been done? Did you read my email?
matwil74
June 20,2019
There is a bug in the “recently viewed” section. The product prices shown are rounding off instead of the full price. For example, the the actual product price might be 1900 Ft, but it rounds to 20 Ft. I am willing to correct the code myself, but I need to know what code to change. Thanks.
ashwinitorvi
June 20,2019
Got it thanks ! now that I have downloaded it. I am not able to upload the theme.. Everytime i try it it says : the page you are looking for cant be found: Please hlp meeeeee ! xx
adnonline
June 20,2019
Is there HTML Version available i like your menu and filters
FelipeMichelin
June 20,2019
Hello, the new version isn’t updating the swatch colors on product page, it’s showing a white square, and the old theme I had it’s working.
namimosha
June 20,2019
Hi, how do I resize the slideshow pictures? It’s too big on my website
Phonebunni
June 20,2019
Hi, I just finished installing the theme & setting up my store. Two features are missing – WishList & Sign In/Create Account. Even though they are enabled in the theme but still are not appearing. What can I do?
1208designs
June 20,2019
I have sent you over 10 emails. Please get back to me. Thanks
ihamweb
June 20,2019
I really like the theme, but I’ve been having a huge problem getting your product sorting system. No matter what I do I can’t sort my products by a specified price like you have in the demo. please help
egytarkan
June 20,2019
Will i lose all my old data if i upgraded from 1.0.6 to 1.0.7?
projectkev
June 19,2019
Hello I just want to confirm a few things. The items on this store are pulled directory from our Shopify and listed in our WordPress hosted site correct? Or are these store products placed manually into this theme?
raspberrypirobot
June 19,2019
Hi, I’m using Petica-1-0-0-Sections-Ready , Can you post how to remove completely “REFINE BY” from category section ? Example on my collections page https://www.importedelectronics.com/collections/all
Wildhaze
June 19,2019
Hi! I am so stuck. How do I add pages to my footer categories such as FAQ’s, Returns, Shipping ect…I looked at your guide but it doesn’t explain how to do this. It only explains how to change the category text.
mikasubi
June 19,2019
Hello, good afternoon, I wanted to know if you are going to translate the theme into Spanish.
Everywaydesign
June 19,2019
Where is the opacity css for the slider show, i must be missing it, if you could point out what lines in the asset they are on, I would appreciate it.
pavankadam50
June 19,2019
Pre Purchase Question : Hi Team, Thanks for the great theme i want to purchase the theme for one of my next project.
Ddawkins
June 19,2019
Hello! I love the theme, but I am having a MAJOR issue.
lancelotwealth
June 19,2019
is the mobile header sticky/fixed too?
azarai1
June 19,2019
Hi is it possible to have a boxed version for the Jewelias demo or is it only available as full-width?
stpaul
June 19,2019
How do I add text/content blocks for testimonials at the homepage using the Ella Sections Ready 1.0.0 theme?
anjali9601
June 19,2019
Looks like there is some issue in theme or download package. I just purchased and tried downloading 5 times on two different internet types (Both have speed over 2 Mbps) But each time download fails before 20 MB
ashwinitorvi
June 19,2019
Hi,
I am dying to buy this but theres a problem when i check out from the store. It asks for my paypal info but I cannot spend via paypal in India. Is there no way i can use my debit card to pay for this theme please help me..
summerloven21
June 19,2019
Will this theme work with woo commerce?
shivarumah
June 19,2019
Hi, display variant size and color on collection page is not working for me, the problem is, when my variant size is size it is working, but my shop is in french when i change variant name in french ’’ Taille ’’ ( Size ) is not working, variant is not display on collection page. Thanks
ONNDigital
June 19,2019
How to REMOVE the Product Image Zoom???
Kemotar
June 19,2019
Hi…. Tell me pls, is it multi language for shopify?
clivo2001
June 19,2019
Hi is it possible to have a dropdown box for variables? as I have way to many to list on the page
wondesky97
June 19,2019
Forgive me if I take the liberty to write to you,Can you help me to improve the layout of Header (and Footer).
carclaca
June 19,2019
Silly question, can this theme be used without a Shopify account, on regular hosting?
keysilinares10
June 19,2019
Hello, is there a way to add custom text to the footer? I want to add my company’s contact info to the fourth column but I don’t see how I can go about adding this text. I’ve sent several emails. Please advise.
sunviraz
June 19,2019
Hi I am interested in your products.Please answer me for the following question, please.
elljay47
June 19,2019
On the sidebar where you can refine by color, price, brand….there are no options that come up under these categories….i have set them up and designated them….
What am i missing?
MelaninMakeup
June 19,2019
Images formatting in this theme is EXTREMELY FRUSTRATING. The whole point of shopify is to have an easier user experience over wordpress. I have wasted a lot of time on image formatting. Other than that the theme is very good but the image issue is extremely frustrating. If you are beginner looking for an easy except you get the image issue fixed directly from the support first I WOULD NOT recommend this theme at all. I have sunk hours into trying to format images properly, I’m so FRUSTRATED.
mishalles
June 19,2019
Hi I really like your theme and want to buy it. The only question I have is , would it be possible to use genesis framework with it?
armadila
June 19,2019
Hi. Does the theme sync with oberlo variations properly?
Glorsma
June 19,2019
Hi there, can I use this theme for home textiles? I am worried about the size chart.
morajain
June 19,2019
Hi,
Thank you for your previous reply. I just have one last question.
arijacobs
June 18,2019
We were interested in purchasing the Ella theme. We saw your response: “When we released any update version for Ella theme, we will remove the old one and replace by new one so file name is still 1.0.0 with newest theme source.” Will the theme or layout change on our site if you create an update? We would not want the layout of the theme to change if you update…
hshinde
June 18,2019
Hi, I am considering purchasing your ELLA theme. I want to know:
dsimms216
June 18,2019
Messaged support but they never responded. Waited over a day now. I have a very important problem in which I have to set the boxed width of the website to 1600 but I have no idea how to do that with this theme .My last theme had an option for it.
PapierCreatif
June 18,2019
I have already published the theme and the slider used along with a video is not working properly. The slides do not scroll through after trying various settings. Autoplay is toggled. An email has been sent requesting help with this.
Media_Ex
June 18,2019
How to move a Price, Add to cart Button and Product Variants above the Item description ???
fongwutthiphat
June 18,2019
I am very interested in this template, but i have a question regarding a multi-language website
Ddawkins
June 18,2019
Hello! I am in love with this theme. It’s perfect for my shop!
lauyepez
June 18,2019
Hi, I’d like to buy this theme but I have a couple of questions:
1) is there an option for this: “Notify me when this product is available” (when you are out of stock)
2) Is there an option to add a double Instagram bar? so the website shows 2 horizontal rows of images.
3) is it possible the instagram bar on mobile display 2 columns of images but vertically align?
jrw023
June 18,2019
Is it possible to have a color variant show when someone chooses that color filter from the sidebar?
networkingbizz
June 18,2019
Also keep adding correct details and instagram not working http://prntscr.com/firaut
bahadrcakar
June 18,2019
Helloo
I need a help on Furnitica template. We have many different color our products which is like mocha, off white, mustard… The system does not see this type of color. How can I will be able to use this type of colors? Thank you.
williammalcolmmedia3
June 18,2019
Can we still download updates after our support has expired? Im wanting the latest version of Bagratica. I loved that added theme you made! Great job with it.
Lindlelife
June 18,2019
Hi I sent you my issues. But I haven’t got any replay.
fruitystar
June 18,2019
Hi team, is it possible to change the display into a retina display? If yes, would it affect the performance and speed of this theme? And how much would it cost? Thanks!
katerinaprice
June 18,2019
I sent 2 emails asking for support, 3 days ago and still no response… I would like to get our new site up ASAP so please respond.
elouadghiri0
June 18,2019
hello , i want different List of categories in every collection how can i do it please
our email [email protected]
AlStatic
June 18,2019
How do I show the qty of items available on the product page. We only have limited items available for each product and want to display the qty
kakarottoss1
June 18,2019
Hi! do you support Hypervisual? https://apps.shopify.com/hypervisual Thank you.
riyaaaz
June 18,2019
Theme hasn’t been tested in various browsers. Products grid in category page doesn’t list products in a specific order. http://monosnap.com/image/uAZxUWNpxagpkAy8bYh9MkbLMUdL5S
pramathesh
June 18,2019
Is it possible to have the timer to show just a countdown and not have an end date?
ken21
June 18,2019
I just tested the demo and I may have found a bug which I hope it not.
Hamza55
June 18,2019
Does this theme comes with the sample data which can be imported so that all settings can be set like the demo store.
Sagar_ramani
June 18,2019
There is no Sign or or create an account on centre header version. moreover i would like to change color of header in mobile version. no reply yet
creativedstudios
June 18,2019
Could you send me a link to the user guide please?
Roxytrends
June 18,2019
I want to change the collection product view so the featured image can change to the last image once mouse is hovered over image with the quick view, add to wish list but eliminating select options. How can I go about changing these features.
alemarengo
June 18,2019
Any update since Dec 2015? This is the best seller theme but with no so many options like the newer ones have… A little bit disappointed.
rmann20
June 18,2019
Could you please share a change log as new versions are provided? We have been making some custom updates and it makes it very challenging to update without knowing what has changed.
BeyondExpectations
June 18,2019
Sent an email regarding the Home Slideshow cutting off the sides of my image. Is there any way to prevent this?
mokkie
June 18,2019
Hi there, I would like some help with my pop up message box please. It currently does not show up on either my desktop or mobile browser. I have the settings as on. It was working in the past but I currently realise this is no longer the case. Can you please help? I have sent an email already but have not heard a response yet. Is there a bug with your theme? Many thanks!
iamraynabrown
June 18,2019
Ella – Responsive Shopify Template – Theme appears to be broken when I uploaded it. The text on the slides and navigation seems to be broken. Also, the text of the small banner is broken as well. please help. i didn’t get answer back from support,
peaktimepromotions
June 18,2019
Hello, I’ve been using this theme for a year almost and its good, but every time i import a product, i have to download every single item photo, mass convert the file names to lower case and convert each image to PNG, then reupload every image and then re-add them as a variant – why can’t you make variants use the image it brings in from aliexpress etc? i just added an item with 26 variants – it drives me insane i don’t have time for this, i asked shopify if there was a solution but they said none of the themes they make work this way, its how you’ve chosen to do it. Please help, is there an update or something?
boarding3379
June 17,2019
Hi Halo … I’m trying to add a google font to the theme and I’m following the shopify step-by-step guide here …. https://docs.shopify.com/themes/customization/store/use-google-fonts
twrench
June 17,2019
We currently have an older version of this theme installed v 1.02. Was wondering if updating to latest version of theme would help with performance issues? Our site seems to load a little slow.
eyecandyatlanta
June 17,2019
Hello. Is there a coming soon page for this theme?
jarrett1
June 17,2019
Hi, we are using ella theme and we have issue with swatches if product has one size so size is not showing on product details page. Please let me know how we can fix it. https://fabgenie.com/products/black-floral-jacquard-sheath-gown-dress
Tresorcollection
June 17,2019
Hello can you please share estimated timeline to complete custom work ?
samuelsale
June 17,2019
I can not find the Ella_2.0.X_Multi_Language folder even the file ella_theme_package_2_0_X.zip too,please get back to me,thank you
zhangseo
June 17,2019
hi,we have been sent email 5 days, why no reply? why?sent to this email [email protected]
futureclient
June 17,2019
Our Ella site is in development (so far no customizations) so a great time to update to the new version. As per others above:-
inthecolors
June 17,2019
Hello, I wanna use this theme as wordpress template. So is it appropriate to use except Shopify? Thank you
btonelli
June 17,2019
Fantastic theme and amazing customer support!!
Primeschi
June 17,2019
Hi Halothemes, I’d like to know if it’s possible to have an Image Category for each Category, not just one for all of them.
freedom12
June 17,2019
How to set English as a default language instead of Arabic ?
zenako
June 17,2019
Hi guys love the theme, quick pre sale question here – Would it be possible to have this image hover effect on category pages like this example: https://www.ellebelleattire.com/categories/Pre-Order/ so that the user can see multiple views of the product without visiting the individual product page.
taopie1006
June 17,2019
Hi, will you create a version for wordpress?
anobleandall
June 17,2019
Hi there, pre-sale question: Is it possible to show 2 products per row in mobile collection/shop page ? I checked out the demo and there is only 1 product per row being displayed. If so, is this something that can easily be done or requires extensive customization ? Finally, is it possible to remove the left sidebar from single product view?
imtimyu
June 17,2019
Can this theme show SKU on the product page?
webmom
June 17,2019
Shopify just launched nested navigation to their menus. If I enable them will it mess up the Ella theme and how they look and behave. I created a new menu the old way and it won’t display now. Looks like I have no choice…
florin1983
June 17,2019
Hello
I made a mistake I thought your theme is wordpress but when I wanted to install I saw that is Shopify. Anyway I don’t know how to use this software.
So can you refund my money?
Thank you
ParadigmPress
June 17,2019
Have you ever thought about offering HTML email templates to match your theme for use with Shopify’s Notifications? This would be greatly beneficial.
BroughtonHQ
June 17,2019
hi there. Can you recommend any shopify plugins that will allow me to import products csv file?
Defects
June 17,2019
Been over a day and still no email back lmao, about to give this theme a fat one star because this is ridiculous.
clearitup
June 17,2019
Honestly the “Swatches” colors on product page are not optimal whatsoever.. This theme is really buggy… I added like 10 different variants / colors and when I use the drop-down to select a variant it doesn’t change the picture according to the color… WTF IS THIS CRAP. Works on some products but not all
zhangseo
June 17,2019
how to remove Vendor in collections page? thanks
arturocordero
June 17,2019
Hey, I’ve been looking all over the comments board for instructions to update the theme without losing all current information, and most answers are via e-mail. Where can I find a tutorial to address this issue? Cheers
Jorge_Rivero
June 17,2019
Hi,
I’m very happy with the theme, I just need to have a few more configurations.
kikko
June 17,2019
Amazing Support, beautiful theme, cannot recommend more!!
Tavotevas123
June 17,2019
i wrote email five days ago, but didn’t received a answer!!!!
kubitzi
June 16,2019
I have sent you the details to log in, could you please sort out today the issues I have encountered with Ella theme ? Thanks
kyleknoblauch
June 16,2019
Hi I’d like to add our brand’s logos in the header some where preferably under the cart and search bar without them interfering with the mobile and tablet view. We have seven brands, the images are abut 40px in height and combined roughly 425px wide. Can you recommend a good place to insert the images?
savvyminx
June 16,2019
Its been 2 days and still NO response! this is very unprofessional to not respond to any of my concerns. I am still having the same issue and i have already granted you all access, but you have yet to fix the problem. Can someone please assist and fix this issue ASAP please.
ohmagosh
June 16,2019
Hey guys you just left my website in a mess! after you fixed the freezing problem on the mobile reponsive my desktop version was a mess! I need this fix urgently, theres two different company logo appearing on the header plus the collection page is all over the place!
thecarew
June 16,2019
Beautiful theme! Just one question before I buy it. I will be selling print items that customers will download once they buy the item. Is this possible using your theme?
berryelephant
June 16,2019
Hi I purchased this theme recently and it’s great!
But I’m annoyed with the constant webpage pop ups when I click a link to a new page or new tab.
Where is the javascript for this so I can remove it myself?
ZeroBlog
June 16,2019
Hey Guys, Can you show me some different home page layouts for Ella? I would like to see a smaller image slider at the top of the page. Is that possible? I would also like to set my home page with: New Items, Best Sellers, Deals, and by category (ie. Leather Cases, Crystal Cases, iPhone 7, iPhone 6 etc) Can we do that and keep it responsive?
islandboy869
June 16,2019
hi good morning halotheme i email you info to help me get mega menu running n footer please from [email protected] thank you very much
freshunter
June 16,2019
Hi there,
I have some questions.
1. Is the ” Recent Sales Popup Notifications” real? Or I could control this, randomly displays sales from my store. What about “customers are viewing this product” or “7 sold in last 17 hours”?
2. Do you support “Sticky Add to cart in Product detailed page”?
3. Do you support sweepstakes, promotional pop-ups?
4. Are the functions on your demos directly available to the template? Am I need to install some other additional Apps?
5. I noticed that your demo loading speed is not very fast, how do I optimize them, do you have the manual?
I hope to hear from you soon, thank you very much.
ohmagosh
June 16,2019
Responsive version of the theme keeps freezing on mobile absolutely no way of navigating to any product when you go to the collecrion page. I sent 2 email guys. please reply
aabdelhamid123
June 16,2019
File too large to upload to shopify ?
mrams93
June 16,2019
Dear, how is it possible to have a category, sub Category and sub-sub category?
bahadrcakar
June 16,2019
Your template is amazing! I need a help on Furnitica template. When I’m trying to add price, nothing is come up in the PRICE menu. If you have premium supporting please let me know. Thank you..
wongcee
June 16,2019
We don’t have the photoshop, possible to edit the theme without using of photoshop? e.g. the new collection is just the picture and we can edit the wordings in the theme editor rather than using the photoshop.
radiantbay
June 16,2019
Hi, I am struggling a bit with the social share on product pages. Where do I get the links to actually put for facebook, twitter, pinterest, etc so that it actually shares that particular product page’s link?
Johnsonlichina
June 16,2019
Hi, Is Petica one of the style for Ella or a brand new template ? how can i set website as the same style as Petica-demo-01 ?
Mustafa0h
June 16,2019
Good day I have problem in silde photo in the home page , there white background box just behind the collection name in the Mobile version ,i cannot removed , could you support me
scinider
June 16,2019
Hello, seems like it does not support manychat to display on the site. Is there a fix? thanks
engagemethods
June 16,2019
Just purchased this theme… It says it’s missing StyleSheet…? please advise.
sterrific
June 16,2019
Do you have this in Magento version or Wordpress version? Really interested to buy but not familiar with shopify at all.
avneet9999
June 16,2019
I have so many issues with the theme and also wanted to get a few changes done to the theme, but I have been waiting for a response from your end but unfortunately your support takes a lot of time to get back and slow responses have been very irritating.
You guys seriously need to tell me if you can help your customer at all.
I have already waited for 5 days for a small change on the theme and have also told them about so many errors in the theme, but till now nothing has been done.
Very slow responses and I feel very agitated due to this.
Evenpatricks
June 16,2019
Hi – My Partner send you email about paid customization we need on our store. Please respond and get things going fast,
pixanasta
June 16,2019
Hi, I’ve purchased the theme and need few things to ask/solve. I’ve sent the support request ‘Urgent Questions’, can you check it and help me please? Thanks.
Rowiep
June 16,2019
Why don’t you have the answers to these questions somewhere so we can all see the results, a lot of these questions are useful to utilizing your theme. I have some questions and I would assume the have been answered at one time or another.
knowzero
June 16,2019
I sent an email a week ago with no response.
Evenpatricks
June 16,2019
Hey – Please tell me what’s new in latest update ? Also how to update without losing all content which already been uploaded with previous version ?
chicamallow
June 16,2019
hi there, why the ‘compare at price’ and ‘product weight’ option disappeared from the product page after I installed Ella theme??
18761555930
June 16,2019
Hi, I find aAndroid phone can’t click the icon at the top, and can’t load Sideshow, how to solve it
sshepherd
June 15,2019
Is there a fix for the home page slider?
eqquito
June 15,2019
The images for the items I sell are squares instead of rectangular images. Will this theme support it or the product image has a fixed width and height that doesn’t adjust?
adeliciouscookie
June 15,2019
hi, may i know how do i activate my wihslist and sign in on the top right hand corner? because mine isn’t showing but i’ve set up a wish list page. thanks
holayasmany
June 15,2019
Hi. It is possible to have spanish as a first language amd english as an option?
Vornix
June 15,2019
Is it any possible way to make the logo at the center and the navigation bar?
SunSupCo
June 15,2019
Hi Halo Themes
We love everything about this theme!
jcdigitalLLC
June 15,2019
Can I have a custom logo on this theme at the top of the page? And will it show on more than just the homepage? thanks
krschaggar
June 15,2019
What can i say about this theme and about halothemes…
The theme as small bugs. But… the TEAM is fantastic. All the support you need, even built (on cost) small plugin.
pkm32
June 15,2019
Question about the top search function:
domarroquin
June 15,2019
For some reason the product quantities are not updating. Have you ever encountered this issue before?
christian64
June 15,2019
Presale question. Is it possible to combine some features from the bagratica demo such as full screen on collection and product page on desktop with your default Ella theme demo without code ? there is thing i like and don’t about both your demos.
Stephanie0319
June 15,2019
Quick view is not working on my site. But it’s enabled
Juanghdz
June 15,2019
Hi there! we have a problem with the mega menu | navigation-content-co
llection | collection dropdown box doesn´t appear so i doesnpt work for me. ¿Can you help me?
petjelly
June 15,2019
how can I add different size chart for different products? I also want to add the popup button next to SIZES. Please let me know how can I do that. Thanks
krigsbeats
June 14,2019
How do I disable the opacity from the product image?
RHGtech
June 14,2019
Hi, we want to purchase this SHOPIFY theme, but WE have some quesitons.
1. is theme support, single page without menu [ for landing page]
2 is theme support, edit the button “add to cart” and “buy now” [ ex: directly to amazone]
JaidahB
June 14,2019
Hey, I know you’re busy! but I’m having the instagram issue and sent what was requested to your email as requested. Thank you so much in advance!
futureclient
June 14,2019
Hi, I can’t justify looking through 20 pages of comments, so if this has been asked before sorry!
web-mania
June 14,2019
Hello, I really like Ella theme, do you have it in Prestashop Version?
Miikey21
June 14,2019
Variant image change is working fine in desktop version.. but not working in smaller size devices like iPad or iPhone..
Refer this link: http://ella-demo-3.myshopify.com/products/cras-in-nunc-non-ipsum-duo-cursus-ultrices
Chielemans
June 14,2019
Hello, I have purchased your theme and I am very satisfied. However, the list view does not work on the category page. When clicked, nothing happens. Can you check it out please?
digitalinferno
June 14,2019
Hi could you help me install the two files on the latest update please so that no changes on my site are affected?
Lindlelife
June 14,2019
Hi I embed the video onto my homepage. How can I centre my video? Please help me.
doralevich
June 14,2019
When I text someone my website, the “Ella” Logo appears. How do I change that to my logo?
looaragon11
June 14,2019
Hello, I sent support a message and a video a few days ago demonstrating a bug in your theme that pertains to Retina screens. It affects the product detail pages and it’s pretty significant but I haven’t heard back from support. Please give us a response on the matter.
Grac3fully
June 14,2019
Hi, just wanted to ask, why is there no multiple homepages / layouts like many other themes on here?!
SinglePrice
June 14,2019
Hi Guys,
I’ve sent email last week, and after as per your request the account invitation and proof of purchase, when should i be expecting the reply, please?
red10aa
June 14,2019
Hello, I’m trying to add a google font to the theme and I’m following the shopify step-by-step guide; https://docs.shopify.com/themes/customization/store/use-google-fonts
FelipeMichelin
June 14,2019
Hello, on the homepage sections the button “Show More” doesn’t work. I can see a javascript on the status bar however it doesn’t go anywere. Can you help me? Thanks!
georgehahn
June 14,2019
The “New Arrivals” module on the home page cascades strangely on Google Chrome when the browser window is reduced to a certain width. Items no longer appear in a grid. They appear in a jagged format instead.
mba_rubel
June 14,2019
How I add a sidebar with filter option(color, size) in the Search page.
When anyone searches on the website there is no sidebar. please help me.
gdnetwork
June 14,2019
Hello, I purchase this theme for shopify. Is there a way I can switch it for BigCommerce. I’m leaving Shopify and would love to keep the same template. So how can I the Ella theme that is compatible with BigCommerce?
koreswim
June 14,2019
Halothemes is extremely helpful with customizing our theme. We started with the basic Ella theme and have been tweaking it slightly ever since. They are responsive and very helpful. We are really happy with our website and their customer service.
thinkus
June 14,2019
Hey, I was wondering if you could direct me to your update theme instructions? I was wondering if there is a different process for updating or is the process the same as installation?
dema7
June 14,2019
Hi,
short description doesn’t seem to work, adding this code to the descriptio field has no effects:
erenozkan
June 14,2019
Hello I am trying to create www.amunstyle.com with your theme. However quickview is not working on my page. also I have issue with single product image zoom. could you let me know how can I fix?
angielee
June 14,2019
Help! Horizontal thumbnail on products page isn’t working. Display Prev/Next Product option is not loading either. Not sure what happened. Please see www.ellaethan.com for details.
mandres25d
June 14,2019
I have a problem with the template, I just installed but I see another Arabic language I would like to remove it and only have the English language but I still have this problem send several mail to the support with capture and with the user of my store but I have not yet been solved this problem. if this problem continues in any case I need the return of money
susananitaw
June 14,2019
Hello my logo is very small! How can I fix this?
nikolette
June 14,2019
Hey there – I AM STILL WAITING A REPLY FROM YOU. Could you please check your email? I am really in a hurry.
TheNylaLaurenCo
June 14,2019
Hi. The collection pages load links in the sidebar in the same page with ajax. How can I make all pages that have sidebars load links with Ajax? Right now, it only works with collection pages. And I have already emailed you and not gotten a reply.
teeever
June 14,2019
Hello, I bought the theme but I need the Add to Card Button Sticky on the bottom of the screen on Mobile View. Please help. (it will be like the Sticky Side Bar )
mthomas585
June 14,2019
Hi I purchased your theme and it is beautiful and very responsive. I have an issue editing product pages though. Any time I try to remove or edit anything on product pages (removing vendor, type,availability, etc) the product gets stuck on the first varient. It no longer will switch to other varients. I’m thinking editing on this page somehow is disrupting the js but I’m not sure what exactly needs to be edited. Please advise. Thank you.
nazimrafique
June 14,2019
Hi,
I am new to shopify. Can you tell me if I buy this theme, would I be able to use this template like wordpress or I will still need to buy an extra licence for shopify also. I mean do i need to pay only for this theme and support money or some thing extra for shopify also
petinstaphotos
June 14,2019
I opened account for you guys to fix my problem, but it seems you guys don’t care about your customers. Are you guys truly developer? or you don’t know how to fix it?
matthewcalvi
June 13,2019
The update is very laggy, I have optimised all images.
LebronMax
June 13,2019
Hi. I use ella theme and I have one problem. I include related-products in cart page and everything works well but do not on safari browser. When I click the ’’Add to Cart’’ button, nothing happens. What is the reason? What is the solution?
ablehdexter
June 13,2019
hello, i want to ask how do i insert video into one product? I use your theme is multilang.
eginc
June 13,2019
Instagram stopped working recently. Any workaround? Or, we are done with the Instagram photos showing on the homepage?
Hamza55
June 13,2019
hello , i want different List of categories in every collection how can i do it please our email: [email protected]
giannopoulos
June 13,2019
Can you please reply to my request through email? It is very urgent. Thank you
charlieart
June 13,2019
Can you tell me how much can be customized in this template? Can the background be changed to a color or image? Are there lots of font options for this? And can the logo header are be centered as opposed to left oriented? Please let me know ASAP.
Thank you,
Charlie St. Clair
SJTF
June 13,2019
Hello,
Is there a way to remove the phone button and the search section in the header, on the furnitica theme???
Thanks
Cathyblack
June 13,2019
Hello, can I please get some help? Mega menu 5 is not working we need it as our catalog is very large. The product vendor/brand is also not working it is showing all products to same vendor/brand even tho items are tagged to correct vendor/brand how to fix this? I did submit ticket to support but got no response, thanks
AlStatic
June 13,2019
I want to move the collection description content block to appear under the collection at the very end of teh pagination of products. What code do I need to move to do this?
Datebunch
June 13,2019
Hi, I am using the centre header version of this theme. I wanted to know how I extend the home slideshow to fit across the whole width of the screen?
Rowiep
June 13,2019
Yes I find the theme is slow in response time, I have contacted support to see how to speed it up
islandboy869
June 13,2019
HI I NEED HELP I SEND A MSG NO REPLY I CANT GET SEE IN MY MENU BAR Shop, Collections, Lookbook ,LIKE HOW IT APPEAR ON YOUR DEMO PLEASE HELP
deepaksethu
June 13,2019
Hi, I am planning to setup a mega sore. How many products can i add at the max? without reducding the speed. I see only 4 Mega menu. Can i have as many as i want? and can build a home page with as many products i want?
mizo13
June 13,2019
Hi there! I’d like to buy your theme and set Hungarian forint as a default currency, but the “Ft” sign missing. Is it possible to fix this issue somehow? Thanks
jegz
June 13,2019
How do I remove that heart icon when you hover over products?
digitalinferno
June 13,2019
Hi, how do I link the Facebook like button in the footer with my Facebook page?
eleven26jewelry
June 13,2019
I keep trying to upload my theme and I keep getting an error message “The page your looking for can’t be found”. Please help??? Thanks.
brannansharing
June 13,2019
Hi, I am really happy with your theme but im having a small issue which i really hope you could fix, it does require some theme modifications but i don’t think it requires alot of modification, which is why i would love if you could help me.
maggie888
June 13,2019
I have sent you an email several days ago and no response.
Stephanie0319
June 13,2019
I send a request for support two days ago. Still haven’t got help.
wherma
June 13,2019
Hi, do you know when the site will be translation ready (French)? You told me 1 week, but that’s already 6 weeks ago. I send an email 1 week ago but didn’t get any reply from you guys. Can you please confirm me if and when the update will finally be released. Thank you
LateralStrategies
June 13,2019
We purchased the theme but the zip file is 588MB, the max on Shopify is 50MB. Someone else had the same question and you responded to upload the ella-16-myshopify-com-ella-1-0-1.zip file to Shopify. We don’t have that file anywhere. Has the file name changed?
tjt011
June 13,2019
The version on the site shows 1.0.2 but the latest update we’ve downloaded is 1.0.0. Have we got the correct updated files?
mnshgautam
June 13,2019
Hi is it possible to have TESTIMONIALS? on home page ?
digitalinferno
June 13,2019
Hi could you please let me know whats included in the latest update? Thanks..
bcadi6
June 13,2019
I just purchased the Ella theme. I am trying to figure out what size images I need for all my products. It looked like the demo image products were 480×480. My image however can only be 639×480 or 480×360.
maryal11
June 13,2019
I’m interested in the themes you have. They are all pretty. I wanted to know if I can add a alert box when a user visits the page for the first time where they can enter their email address to join the mailing list.
teresasantamarina
June 13,2019
Hello, I would like to select the position for the slider caption. How can I do that? for example you have in your demo the 3rd slider caption to be at the left and the first one at the center. I would like to be able to pick where the caption is going to appear (Left , right or center)
paulovale
June 13,2019
Hello,
Using you theme is it possible to change the menu to display product categories on the navigation bar? Also, and most important, can I have 3rd level and 4th level product category?
Example:
Level1: Men, Women, Children, ...
Level 2: (Men) Shoes Clothes Bags …
Level 3: (Shoes) Trainers Boots Sandals …
Level 4: (Boots) ... ... ... ... etc
gomidesign
June 13,2019
can i add a different image to represent each category? right now it’s only one image that shows at the top of all categories…
necpro
June 12,2019
Just need to know how can i move the sidebar to the right, just on the blogs
parpena
June 12,2019
What are the applications on your sample site? What do you need to do to make it look exactly the same when I buy your theme?
BizWizSolutions
June 12,2019
I just bought this theme, so I am totally new to it. In the Header there are links for HOME & CATALOG. I cannot find where to modify these links or add some more.
kovachx
June 12,2019
Bagratica theme Display header top? the display top header still showing even when it’s unticked. It is unresponsive.
MeekMind
June 12,2019
Hello on our navigation on our website is showing all white Thank you
ravenswoodmedia
June 12,2019
Is it possible to change all instance of “Cart” to “Basket”? Thank you
1208designs
June 12,2019
How do you set the “shop it” button on the lookbook page to direct to the url of the shown image?
halothemes
June 12,2019
Thank you for purchasing our theme. Could you please create staff account for us ([email protected])? Then we will check the issue for you. Cheers!
EdwinLincoln
June 12,2019
Hi, I will be updating the theme because it has been updated several times since I installed it. When I do update it, will it remove my current products? Shopify is not my specialty, but I love this theme and so does the customer.
katerinaprice
June 12,2019
I emailed a few days ago and have not heard anything back. Please use your credentials to log in to our site. The template that i’m working with now is 1-0-7. You will see the main banner image is too large for the page on both sides. I had this issue the last time I tried working with this template. Please help ASAP I need to launch!!
TheNylaLaurenCo
June 12,2019
In your manual you say to download an app for advanced search. Are you using this app in your demo?
LiseKitzman
June 12,2019
Using a Shopify Options app and cannot display the selected products in the cart
yyda
June 12,2019
Hi, where can I find the AJAX codes for adding products to cart?
enas_soudi
June 12,2019
Hi I’ve sent two emails with no answer, email from [email protected]
kurtmeister99
June 12,2019
Does anyone know how I can please remove the “scroll to top button”? I’m using FURNITICA.
jliebrand
June 12,2019
Hi, I have tried contacting customer support via email, but I have not got a response and I see better support offered here.
kazzalb
June 12,2019
Hi there .. I sent an email through to [email protected] a few days ago – I want to be able to make the product image change when you choose a different colour option(variant)? I believe its possible from the comments .. hope to hear from you soon .. thanks Karen
totte12
June 12,2019
How to Setup Autoplay for Video Header? It looks add with youtube logo etcY how to hide that and just autoplay and loop on Homepage load?
Arkwrightbiz
June 12,2019
Hi, we’ve downloaded your theme and we only have one product image available, i’ve been through all the settings and can’t seem to update this (we have several images per product), can you please come back to me asap? I raised an request to your support team 15 hours ago. Thanks
djhee00
June 12,2019
I too have an infinite width, horizontal scrolling issue. BTW Im guessing 2.0.3 is the latest, but is there a reason or something special in 1.0.9 that it was included?
alemarengo
June 12,2019
Hi! Presale question: is there a way I can try theme before purchasing like shopify store or can I ask for refund if I decide to get another one? thanks in advance for your reply
eric-arrington
June 12,2019
Awesome theme. Was able to save a ton of time and get my shop up months sooner than hiring a developer (and it came out nicer than what the developer was going to do).
rcheing
June 12,2019
Hello, I love the way this theme looks and interacts with my potential customers. However, I am concerned that in the live demo of your page, it shows the product images in a relatively small size. I run an online fashion store where large high quality images are important. Can the product image size be resized or if I purchase this template I’m stuck with the sizes already shown in each product listing in the demo page?
faithmediallc
June 12,2019
I’ve had this theme for over a year now. Ever since this new update I am having trouble with the instagram widget. It will only show the demo content. I’ve changed the auth token, still no success. I’ve noticed that previous versions also required you to provide your username in the widget fields along with the auth token. That field is missing in the new version of the theme. Could this be the reason why?
shoelimitless
June 12,2019
Hello,
Is there a way I can delay the pop up sign up form from showing up as soon as someone goes to the website? For example, maybe 1 minute after they go into the website or when they are on a specific page.
hartlove718
June 12,2019
Hi. Can you help me to change the image size of the “Three Block Banner images.” Thanks
cbrooks10030
June 12,2019
Hi, i contacted you guys through email about my question to my store. Still waiting a response. I want to know where can i add a image right above the ” add to cart ” button once i click on a item.
rmann20
June 12,2019
I agree with futureclient. You need to provide better documentation for changes. I am in the process of updating and discovered that the homepage slideshow settings have been modified. Instead of selecting a checkbox to enable a slide (as was the case for 1.0.7 and before), you have now modified the setting to choose between a video, image or none. This was NOT documented in the ELLA_user_guide which is shipped with the download from Themeforest. Please provide updated documentation so we, the paying customers, know how to use your theme.
abidar2010
June 12,2019
Hi,
I sent an email to the support team but got no answer.
joaopaulogalvao1
June 12,2019
Hi there. Is it possible to create a “shop the look” item? Example, my product item is a look, when the user clicks on it, the product page would give the user the option to choose each of the look’s items sizes, colors, etc. Maybe, offer a buy each item individually option?!
williammiles
June 12,2019
hello, I love your theme ELLA,but I found :
doumlegare
June 12,2019
Hello,
with your new version, we can’t update the theme without redesign completely the website.!! do you have advice? thank you
simark
June 12,2019
Hi Halo, I m lookin for use original Shopify Font picker instead of GOOGLE Fonts, HOW can i do it? and also I wanna disable and withdraw any code regarding to googleapis, is it possible?
fbsamurai
June 12,2019
Hi, do you have any more demos of Ella in action? thanks
ajmanand
June 12,2019
hi, i recently purchased ur product and tried to install, but failed to install the plugin
Domiriquelme
June 12,2019
Hi! I contacted the support but they still do not respond :(((
sjy93
June 12,2019
Hi the “HEADER TOP” text does not change to my new text. But the link text is working.
Glorsma
June 11,2019
I have problem on contact page and news letter popup. Have contacted 4 times, nobody is replying back to me. I still have 2 months support…....It is urgent!
Nessner
June 11,2019
Hi, I have contacted you via e-mail with no response for several days…
donjayeworld
June 11,2019
Can you guys make a update to customize the entire header and footer. As well as can put the product titles and price center…. I want my store to look exactly like https://www.fashionnova.com..... Do you have developers that can help shape it?
jhoannamf
June 11,2019
Im trying to center the logo and the main navigation. Where in the css or settings could I do this?
susananitaw
June 11,2019
What are the upgrades in 1.0.6? Also I would like someone to install it for me. I don’t want to lose my customizations from previous versions.
aoohza
June 11,2019
Hi,
I can change the sale or soldout icon?
AlStatic
June 11,2019
Is there a way to modify the “Someone Recently Bought” information—I do not want this to show any locations outside of the USA
malikycole88
June 11,2019
in the future update can you give us more option in the add section to design our page there are hardly options to design, we only do full banners and new arrivals and related products… the sales pop feature you guys had the right idea but to manually add the products rather than selecting random products in your store
twrench
June 11,2019
Looking at purchasing this theme and have a couple of pre-purchase questions.
headnhome
June 11,2019
Does anyone know how to turn of the “Add To Cart Button” I feel like I have looked everywhere but obviously I have not.
bluemountain26
June 11,2019
The theme in Shopify suddenly will not load, so I cannot customize! For over a week I have been adding pictures with no problems now when I go to customize the theme it wont load. The Shopify team told me it was a problem with the theme and code.
cheriemiller86
June 11,2019
i really don’t want to leave a bad review but this product is not working and is missing files that won’t allow me do upload the theme keeps giving an error that style.css stylesheet is missing.
Adamabe
June 11,2019
My website is in french, how will the translation work
Evenpatricks
June 11,2019
Hi , Do you also provide complete guide about how to integrate this theme into shopify ? Plus if we pay some extra can you set full theme for us ?
tashev
June 11,2019
Is it just me or “multiple choices” in the advanced filtering (sidebar) doesn’t make sense? If you select “Size M” AND “Size L” you are supposed to see all products in the collection that have a tag “M” OR “L”. Instead the filter only shows products that have both tags. It doesn’t make sense to me. I don’t need products that have both sizes, but any “M” OR “L” sized one.
digitalinferno
June 11,2019
Hi, I cannot get my brands to display in the sidebar ajax area… any ides why this may be?
Terrafilms
June 11,2019
Instagram on the footer will not connect, tried to email you with no response. Please help.
carclaca
June 11,2019
Silly question, is it possible to test this theme in an existing store? Sent email about this.
princejohny
June 11,2019
how do i remove the ella logo when im scrolling down
Giles3
June 11,2019
Hi there, do you know if this guide will work on your theme, or know why it wouldn’t work? I’ve tried, and it’s not working.
websrus-australia
June 11,2019
When you add just 1 image to the Mega menu , there is one image icon below that image – it says NO IMAGE in mega menu , how can we get rid of this issue ? Obviously if you add another image it wont get shown up , BUT we need just 1 image per menu
QUBESYS
June 11,2019
Its compatible with the latest SHOPIFY correct ?
And when it gets updates, can we simply upload to reflect changes ?
Dunganbg11
June 11,2019
Dear sir, I get error “Liquid error: comparison of String with 10 failed”
djmadmike23
June 11,2019
i am trying to get rid of the most popular items above the footer below instagram any clue. mu website is www.spaceglyder.com
apixelhouse
June 11,2019
Hello Team,
We recently purchased the ‘ella’ theme.
Now we are facing an issue with variant products. The variants are not changing (for example price when choosing different color or size).
meganbruzan
June 11,2019
I submitted a question via the support button. How long does it take you to reply?
fatiaz
June 11,2019
hello , just contacted you on your e-mail , i need i for my shopify store
QUBESYS
June 11,2019
Hi can you integrate this plugin to your theme please – https://apps.shopify.com/globo-also-bought-cross-sell
georgev126
June 11,2019
Hi!,
Just purchase this theme. I am having trouble setting up the menu using Lookbook….I follow your instructions but cant make it work..do you have a video showing the steps?
amy20170525
June 11,2019
hello. there is problem with the theme, after i fill the “Compare at price” in shopify , the Price on the page will can not display, i think this is a bug ,can you fix it for me ?
Phonebunni
June 11,2019
Purchased this theme a while ago for Shopify. The contact page seems to have a glitch on Mobile Devices. The place where it says “Please Do Get In Touch”. . .It appears in front of the contact form instead of appearing at the bottom.
exceptionaldistribution
June 11,2019
Hi looking for some supoort unzipped the template but some files names are deemed too long and are not downloding can you help submitted 2 emails to support no answer
aaronjames1991
June 11,2019
hello, can you please explain to me how to use the pop up news letter? what additional apps needed to support it
Anand2545
June 11,2019
Hi, I’m planing to purchase Ella theme for 56$
So my question is
i have 3 websites can i use ella theme for all the 3 websites
or only 1 website
hockeytron
June 11,2019
Hi
I am about to purchase your theme. Is it possible to have sizing chart or comparison chart width as a width of the whole page (so the chart will be below image and below text. Our charts are very wide with lot of info.
We already use one of the Shopify themes and they use a code
to do this….
The product then will look like:
IMAGE | TEXT

SIZING CHART
Mizann
June 11,2019
Hello , I have sent message several times but could not get any response , I need to add 2 more currency to add , a this time there are 4 currency .Please help me in this regard.Your theme support 4 currencies , please fix this error
claymc
June 11,2019
It would be great if Halo did actually support their theme. I have asked many questions during the intro support, and have paid for support with no… ‘Support’. Theme is good, but be prepared to have limited support with their product. Just speaking from my experience.
virabyani
June 10,2019
Hi.
How can i
– Take off SIZE CHART Tab for some products.
– Take off button SELECT OPTION in Collection pages.
Thanks
eclecticbella
June 10,2019
hello! Can you tell me the dimensions of the spaces for the pictures that have “editors pics” “Shoes” etc. on the home page of the theme? When I uploaded pictures in the space it didn’t automatically fit the theme’s dimensions. Thanks!
finettchi
June 10,2019
I’m having some difficulties, on the homepage it allows me to add ‘sections’.
When I add a new page, it doesn’t give me this option, how do I add sections to my new page?
Keand
June 10,2019
Is there a way to customized the product page to have a customer upload a photo to our store.
We sell personalized products and I already sent an email to support and no one got back to me.
dhendric25
June 10,2019
I am looking to have different sidebars for different collections.When I update my sidebar for “Wedding Reception Signs”, it also updates my side bar on “Wedding Ceremony Signs”. Am I able to have this set to a unique/different sidebar for each page? I also don’t want the sidebar on some pages.
PoumSovanda
June 10,2019
I bought Hosting from hostgator and Domain from Godaddy already….
litlearth
June 10,2019
Hi,
I know you have that the site theme colors can be changed. I just want to be sure that we are able to make the entire site black. Is that possible to do that with this theme?
mmarhama
June 10,2019
The BICYCLÉ Store Demo, in the categories, there’s New, Sale, hot icons, how can I add this?
divascloset
June 10,2019
What is new in this update please. I love this theme and it works great for my store. I have to much installed to start all over again.
deli1991
June 10,2019
I need help adding reviews to my site
maila246
June 10,2019
Does this theme support the Dropified/Oberlo apps on Shopify?
Lindlelife
June 10,2019
Can someone help solve my issue? I got no reply from anyone. I’m wasting my time on this theme. I have to wait for a day or two for a simple answer. The promised update did come. I was falsely informed the incoming update includes a new mega menu. However, there is nothing coming. I sent emails to ask for customisation. then, it’s same story, no reply. I can’t imagine this poor customer serive. I sincerely wish the service be improved. Thanks.
spartakuss
June 10,2019
Hello in the menu iNew Arrivals Products, How can I insert “all collections” ? ... I would like to do it….. think you very
wp_hasanul
June 10,2019
I purchase the Ella theme but ajax and quick view not working…
gregoryhamalian
June 10,2019
hello, I sent 2 emails to [email protected], on the 08/05 and 20/05 and still no response.
Both mails are asking for tweaks and customisation, that is MONEY TO BE EARNED OVER AND ABOVE THE PRICE OF THE THEME, which ultimately should be a main concern for you as a business.
Judging by the amount of people already complain about the level of support, am I blowing in the wind or should I still hang on and hope something will happen ?
I look forward to your reply before I start rating the product and support.
Regards,
Gregory Hamalian
spartakuss
June 10,2019
Hello I bought another shopify theme ans it was a poor expérience….. I sent you questions by your site (faq) no response so I insert my question here….. can you install your theme on my shopify shop ?? I would like a video in my header, can you do it ? I would like a video in my product… can you do it ?? I would like to modify the menu in collection (choose by :’‘opération marketing : new, deals, best…)(choose by A to Z ; Z to A ; price S to SSS…...) Thanks for your answer….... Excuse me for my english
Harsundeep24
June 10,2019
Hi Guys can i know why does my logo image resized to such a small size anyway you guys can help me with this. Loving the theme buy the way
DesignCreateConnect
June 10,2019
I can’t get the image to change on the Block Banner Home Page…I’ve uploaded the image but it still shows the default image.
Gallardooo
June 10,2019
Great theme, would it be possible to make the top header black and change the fonts there white? I noticed that something takes quite a while to load making the whole page freeze for a few seconds, do you know what the reason for this may be? Also, is it possible to remove the animations on the dropdown menus? And, would it be possible to make the details tab in the accordion be closed by default? Thank you!
xtalting
June 10,2019
Hi,
My name is Crystal. I have sent you emails for support. It’s been 3 days. I’m waiting for your feedback so I can start my work. Could you please help with my email asap? I really need to launch my website soon.
Thanks.
Crystal
SpidyNL
June 10,2019
Is it easy to custom the full-width to a 80% (desktop version). See example: http://postimg.org/image/vz9tvilcz/
ayaz323
June 10,2019
hey ,
I like this theme and I want to buy this theme but I have question
suntub003
June 10,2019
Hello
Does the system still have to pay for a program like Weglot?
?
To facilitate multi-language
techno_guys
June 10,2019
1. I have 3 main headings: SHOP, INFORMATION, CUSTOMER SERVICE in the footer
– how do I add links under these headings and link them to the specific pages
susananitaw
June 10,2019
My slideshow image is way too big and my text is cut off. How can I fix this?
tangfei930102
June 10,2019
Hi. My Ella theme product page, when people choose the color, can it change to text not a backcolor?
andyeunhwakim
June 10,2019
Hello, I bought this theme and I love it. But I’m having a problem. My website has been down and not working since last night. It said the website would go up in a few minutes but it’s already been 18 hours! I’ve asked to shopify support team but they said it’s a problem of the theme. Can you please check up my site??? It’s urgent… I sent you an email too, please get back to me. Thank you. lafoxshop.com
savvyminx
June 09,2019
also, products listed at the bottom of the product page are not the same size and not on one row
Lindlelife
June 09,2019
Hi can I change the sale-off icon?
eveandboy
June 09,2019
Hey Guys, I had sent you a support email yesterday regarding the license and demo use of the site. Although, I’ve found some answers from the web, it would be best if I get the answer from you guys. Can I install the theme on a demo url for my client, make my changes, finalize it with the client and finally install it to the live domain? Will the single license cause me any issues ?
denizshuku
June 09,2019
How come when I add bulletins to my product descriptions in the shopfiy backend it doesn’t show up on the theme when I view the product? It just shows up as one big paragraph?
shopify2
June 09,2019
Hello there, i have paid for the support package 2 months ago and contacted the author for issues i am having twice but there has been no respond or any communication. i have emailed fo rthe 3rd time now.
can i please have the refund for the support package paid for as there has been no respond or anyone to help me with the issues i have been having with the theme.
its is frustrating that it has wasted my 2 months waiting and with what i have page just for support.. nothing has been done.
xhilex
June 09,2019
I have an online retail store, what License do I need to sell clothes?
yuvaraj85
June 09,2019
I purchased the Ella theme for shopify today. I followed all the instructions but the mega menu is not working for me. I sent you an invite from my store
Everywaydesign
June 09,2019
Is there a reason the theme locks up on mobile when scrolling? www.tacticaldistributors.com
susananitaw
June 09,2019
Hello I’m wondering if it’s possible to have the update installed for me? I tried following the instructions for installing the last update without redoing my customizations but it was a little too technical. I would like someone to do it for me if possible. Please let me know. Thanks!
lulu455
June 09,2019
Hello, I would like to know if there is an option in Ella theme, so that the footer will also appear in drawer on mobile version? Is there an option for a custom html block on the home page? And is there an option for the built-in currency switcher to change the currencies based on IP geolocation or the user’s system language?
eleven26jewelry
June 09,2019
I can’t get the image to change on the Block Banner Home Page…I’ve uploaded the image but it still shows the default image.
ScoundrelNZ
June 09,2019
Hello, If I change the body font 2 to a monospace font (eg. Courier), it makes the fourth image in my rows of products drop down to the next row. I can send a screenshot if needed.
bahadrcakar
June 09,2019
Hello, When I go a page of product I do not see middle photos ( left side of main photo) . But, when I refresh the page the middle photos are come up!
chrisbaxx
June 09,2019
i try to install yotpo review in the tab4 in the product page, can u tell me where i need to insert the code please ?
poshcommerce
June 09,2019
Hi, Can video on slider turn to auto play?
dinhgilbert
June 09,2019
Really hard to find any support, send email and wait and wait, never know how many days will get the answer, need thing i have to search all comment here, take all day to read to final find nothing related my issue. Really disappoint for all service. I can’t believe you can create the awesome product but no support anything else. in order to set up the store, it may take me a month because the way support by email, waiting and waiting until a month, nothing done yet…
poppopular
June 09,2019
I have a bug. When viewing the theme through a mobile device or when the width of the page is below 760px the top header is converted into a block bar, however the shop button that is all the way to the right is half way down the page instead of sitting at the top of the page with the rest of the buttons.
UCCDO
June 09,2019
Hi ,why did my Newsletter Popup didn’t display ? even i have check the option ?
kyleknoblauch
June 09,2019
How do I update this without affecting what i customized? Also, do I need to update it?
oktikart
June 09,2019
hello, can you please let me know what to do if the instagram feed isn’t working? I followed the instructions and filled out User Id and Access Token fields but nothing shows up. Thank you!
maddisonlovecollection
June 09,2019
When I pay the 56.00 is this monthly, annually, or a one time fee?
kmtagt
June 09,2019
Can I use different autoresponder aside from mailchimp? Thanks
PapierCreatif
June 09,2019
Hello, the first newsletter pop-up png image to close window changed from an “x” to the word “CLOSE”. I believe this is an embedded form built into the theme and I would like it changed back to the original “x”. Thanks
tejashweta
June 09,2019
Hello i have updated to latest version 1.0.8 but after installing updated version i realise that “add to cart” button on mouse hover is not working on collection listing page . how can i fix this ?
dudutzror
June 09,2019
hi
just purchase the theme, how do i make it RTL in version 3?
mmarhama
June 09,2019
ok thanks, How can I do same large menu?
image.png
alovelyai
June 09,2019
How can I select which menu I want for the top navigation? I don’t want to change the old menu because it’s being used on an older theme that is currently “live.” I made a new menu and want to use it only with the Ella theme that is currently being edited and set up.
dhruv_dhingra
June 09,2019
Hi, I am looking to purchase theme and had a question. Do you have a version in which the customer can add to cart a product on the collection page itself? In the demo, there is only an option for select option and view but not for add to cart. Thank you!
jetsellers
June 09,2019
How do you increase the slider height/size when viewed on a mobile device? I have sent 2 emails to support regarding this question and my customer needs this asap. Please assist!
carlikito
June 09,2019
Can I resize the slider to custom size?
Wings_Li
June 09,2019
Can I add sections to a regular page by this theme?
aaron1989idk44189
June 09,2019
Hi the welcome signup newsletter popup doesn’t show up on mobile, how can you fix this? Also where can u see people’s wishlist’s?
nikcreative
June 08,2019
how can i remove or edit the sidebar on the blog page?
pigrolac
June 08,2019
Awesome theme man! I am seriously considering on buying this one for our cake shop but I just have a few questions.
ConnectUsTogether
June 08,2019
Do you have a demo login? i am really interseted in buying this theme, I have a few questions, can I change the left siderbar to the right sidebar? can you add reviews under the description? does your homepage slider allow a video instead of photo?
sohoapparel
June 08,2019
Hello,
i used Show color swatch on product detail, but when i choose different color the images is not changing based on what color i choose ? i also disable the the color swatch but still the same. any idea what happen?
thanks
samanthablackes
June 08,2019
Hi, is it possible that you will design this theme for WordPress in the future?
savvyminx
June 08,2019
hello. my products are showing up all over the place when viewed on a iPad. can you please help? www.houseofsc.com
kmga
June 08,2019
Hello, we have Wish List enabled but when we try to click on the wishlist link, it redirects us to a 404 error page. Can you please let us know if there’s anything else we need to enable this feature?
DesignsbyDee
June 08,2019
I would not recommend doing business with this group. I purchased this theme earlier this year and decided I wanted to use it just recently.
mamabirdjessica
June 08,2019
Has anyone been able to upload their own flag icon when they change their currency? I added in the currency code to include the CAD currency but the flag…. still shows as EUR. I was able to upload my own icon before this update.
uswestco
June 08,2019
How do you change the text of the sidebar banner that appears at the bottom of the screen when viewing on a mobile device. Instead of it saying “Show Sidebar” I wold like it to say “Show Filters”.
Roy_Mussai
June 08,2019
Hi, can you please tell me how to make the text animate when hovered over in the Mega Menu for style 1 and 2? On the sample of Ella theme it shows this is possible but ours does not animate. Thanks
TheNylaLaurenCo
June 08,2019
Hi, is it possible to show the instagram feed full width across the page, with no padding in between images, and with 2 rows instead of one?
jennifer_h
June 08,2019
I just want to say that I LOVE THIS THEME and the customer service is THE BEST. I’ve been working on my site since December, and I’ve had a few occasions when I’ve been stuck on basic problems (i.e. I should have paid better attention to the user manual) or more complex issues. Every time I’ve emailed for support, Simon has given me timely help and has come up with solutions for everything. When it’s more complex coding, he logs into my admin for me and fixes things like magic!
liherr123
June 08,2019
Hi I have a question. We are an online retailer store. I am in love with this theme but what license do we need to buy in order to sell our clothes? We already have a Shopify account if that makes any difference. Thank you
kovachx
June 08,2019
Few issues with theme:
1. Currency switcher doesn’t work.
2. Upsell bundled products doesn’t work (followed instructions there is no option to enable it)
3. Update your online documentation with clear instructions with all the updates for the theme…
ACLK
June 08,2019
Hi, I downloaded my purchase again today. Would this be version 1.0.0 or 1.0.3?
giannopoulos
June 08,2019
Halothemes support is fantastic. They have created one of the best and most advanced shopify theme, and they support it very professionally. We are glad to do business with them, and we will continue for a long time!
jarksolutions
June 08,2019
how do you add product videos on to the product page
aaronjames1991
June 08,2019
Hey, so at the bottom of the theme page you have the payment option icons ” visa, mastercard, american express and paypal” how do i get mines to look like the example in the demo
Martin1989
June 08,2019
I have the template in German put everything good so far !!!
But as soon as I put in English the header area stays in German, also the shopping cart and everything else in the header area?
Fau_rru
June 08,2019
Hello friends.
I hope you are well and have had an excellent weekend.
jjsevol
June 07,2019
How do you change the wishlist icon image you see on the Product page, like this one http://themeforest.net/item/ella-responsive-shopify-template/full_screen_preview/9691007. Thank you.
Elevenfiftyfour
June 07,2019
Hi, I’m trying to alter the language on the checkout page. I just want to change “enter your discount code” to “enter ‘50%Deposit’ and pay only half up front” or similar. Is that anywhere in my liquid in Shopify?
RobertLickley
June 07,2019
Haven’t had any response by email so here are my support problems.
namimosha
June 07,2019
Hi, do you have currency rate for Malaysia?
HuddlesMarket
June 07,2019
How do i work the countdown timer? I put In All Types Of Numbers And It Still Says 0Days 0 Hours 0Mins 0 Secs
belgusinc
June 07,2019
Hi, I just purchased your theme but when I install, I have missing pages like Contact us, FAQ and Collections. I followed the steps in your instructions but I dont see the pages or links. Can you guys give me a hand and intstall the full theme just like the demo? Thanks
chrisbaxx
June 07,2019
Hi there, i want to remove the register or login in the header but i don’t find it if you can help, thanks
cerebralyawn
June 07,2019
Hi, I emailed support about a week ago (I included my purchase info) and have yet to receive a response. Is there any way to verify that you received my message?
mnshgautam
June 07,2019
Dear Team, first of all I loved your theme very much and going to buy it very soon, but before I decide to go for it. I have few questions kindly answer them to make me buy your lovely theme. I have dropped you an email, kindly respond asap. thanks.
fernandoch
June 07,2019
Hello, can I use this theme in spanish?
creativedstudios
June 07,2019
My store has products with different product ratios. Will this theme neatly organize them, or will all the images need to be of the same ratio?
websrus-australia
June 07,2019
Hi , i have emailed you regarding getting a custom data feed option integrated and can you kindly reply saying whether you have got the email or not ? Filled out a form with attachments as well. I need this custom job done asap – Thank you
Everywaydesign
June 07,2019
Just letting you know, the search doesn’t work very well on mobile, if you could please do an update for this it would be great.
Dewuy
June 07,2019
Hi there, amazing theme. Does it suit for other niche than fashion ? Like jewelry, accessories, design, art ? Many thanks
crobley
June 07,2019
How customizable is this theme? Are there a good amount of options for each page, product etc?
Are all of the CSS files available and able to edit/customize?
ashtorvi
June 07,2019
Hi, I want to buy this theme.. But can i change the currency ? As i am from India and I need the currency to be in INR…
fatiaz
June 07,2019
i am waiting for response to buy it and use it on shopify , or just i buy it and i use it , if you respond for :
1- i buy and i uplod it to shopify .
2- i have already products on shopify they going to shown directly .
3- what problems that i need to know and how i solve it .
3- plz contact at [email protected]
devph
June 07,2019
I contacted the support team but after waiting for couple of days you never assist me with my request, i was just told that you cant assist me after keeping me waiting for 4 days. I was asking for assistance with regards to the implementation of bold app code to your theme. I have the code to add i just need to know where to add it inside of your theme. You mention on your theme description that this theme is BOLD compatible.
livelinksolutions
June 07,2019
I really like your theme, but some pre-sale questions:
1. Can I add a shopping cart graphic (like a basket in the shopping cart)?
2 Can I change the name of the “Shopping Cart” to just “Cart” or anything else I may want?
3. Can I further customise header. Like take out free shipping text.
4. Can I have left sidebar (or right sidebar) when displaying all the collections
5. When in collections, can I remove the text which says “14 Products”, “24 Products”, etc.
6. When in collections, can I remove the ”+” symbol from the middle of the graphic
7 Can I switch off or remove wishlist symbol and functionality
8 Can you show an example of how the sub-menu items work in Categories (in the left sidebar on collections)
9 Can you share the full documentation – so I can look at what I can switch off and what I can use?
10 Does the theme support Google fonts?
Thanks in advance.
cmartinez1089
June 07,2019
This theme is awesome except for one thing- On mobile, if you leave the screen without pressing anything, it is bugging out going up and down on it’s own. I am using iphone7 plus. Used private mode and it still did the same thing. It’s almost as if it’s attempting to snap to a div id.
badabeanaus
June 06,2019
Hi Team, critical sev 1 issue, please contact me ASAP. Add to cart missing from live theme.
bkrall
June 06,2019
Hi there – I just added the new theme to our site, looks good – having an issue with user accounts though…
venceshopllc
June 06,2019
how to define a collection within collection like i have a menu men -> when i click on it, it should show all collection of it’s sub menu Please check url https://megaclubstore.com/
techno_guys
June 06,2019
Hi, if I buy this template how does the checkout step happen?
wherma
June 06,2019
hello, i send an email concerning the issue i have with the faq page. on your demo website it shows the logo “question” and the logo “answer” in red and green respectively. on the right side it says “show more”. The question bar change to black when clicking on it. None of these features are present on the ella theme i installed. Is this normal? in the email i send you you will find login information to my store. Can you look this for me please? thank you
chichistairs
June 06,2019
I like the theme, but is there a way to turn off ALL the ajax scrolling and load images from bottom stuff? It just kills it for me. (no offense).
rom_dur87
June 06,2019
Another Bug
Settings -> Checkout -> Customer Accounts
- Accounts are options (this show Sign Up) next to login in header nav
- Accounts are required (this does not show Sign Up) next to login header nav
marziyeh
June 06,2019
Hello, I purchased this item and there are issues with sidebar filtering, sales price/tag, slider text/navigation arrows falling out of frame when zooming out, etc. I have listed all the problems and sent an email a couple of days ago, you have the staff account too. Could you please tell me how long it takes to fix them? I also want to make the slider have the same margin as the rest of the homepage without its text/navigation bar fall out of the picture frame. I need to know how to change the font size of the headers, body text, menus, footer, etc. Lastly, I want the vendor link to appear on top of product name on collection pages plus making it clickable on product detail pages. Please reply back to my email and let me know of when I can have them fixed. thank you
samuilash
June 06,2019
How do I get this Demo working? https://ella-demo-8.myshopify.com/ I can´t find it anywhere.
ACLK
June 06,2019
I have the theme and i’m having an issue whereby if i increase the number of products to be shown to 500 then not everything shows. Is this a limitation of the theme?
fusetea
June 06,2019
Hi, how can i hide the phone number button?
jarms_786
June 06,2019
Does this theme support Product Image and Title balance so that all products on the collection page are aligned
Tavotevas123
June 06,2019
Hi, I was looking information how to add badge in navigation bar like “new”.
But could.t find it. Please help
https://i.imgur.com/ta3Bre7.png
mrtnb
June 06,2019
Hi, some of the links can not be able to translated, because it’s written in core files.
E.g.: in header.liquid you can change Account in mobile view – dropdown link via changing.
stratsyris
June 06,2019
Recently Purchased this theme…Thank you! While installing and setting up the theme, I came up to The “facebook like code” in the footer insall section. However there are no instructions on where I can obtain this code.. Can you help? Thanks, STrat
rorymcdonald87
June 06,2019
How do i configure the theme so it auto switches the variant image when a customer is viewing products i.e if the choose the ‘red dress’, the image switches to the correct image
schalmauer
June 06,2019
the Instagram has stopped working on the frontage!! PLEASE HELP!!
missxoxo
June 06,2019
Hi Halo Team! I am interested in purchasing this template, and I would like to know if there is a way to add a video demo feature to each product listing. Thanks so much!
necpro
June 06,2019
I would like the headline on the three banner to go below the image can you tell me how to fix that?
dynks12
June 06,2019
Hello, How do we have the mobile menu come on earlier – so when the user is on the tablet it takes on the mobile menu. It currently does not.
khan555lab
June 06,2019
Hi, there is an issue with contact in the latest version, it’s not in the sections when I edit the menu.
Side navigation is messed up to , nothing works.
pengwangchao
June 06,2019
I have tried to send you 3 times emails from last Thursday,but nothing received from your team so far, I do not know if my emails arrive.
Can you help me please?
ybyalik
June 06,2019
Why are we using tags for advanced filtering like size and price? shouldn’t that be done automatically from the variants? So for example if I sell out of Large, the product will keep showing up for Large because that’s been added as a tag instead of using Variant like it’s supposed to. If Red sells out, how will I keep track of this and know to manually go and remove that tag?
necpro
June 06,2019
I would like to remove the add to cart button and replace it with the price, please. Sent a message no response
LeoDps
June 06,2019
Hi! I would like to buy this theme but before i’ve got some questions
Is Ella “Translation-ready?”
Is it Customizable? Can we add a vote systeme for example?
Thank you
jrw023
June 05,2019
Hi there! Amazing theme. However, I cannot find the area to turn off the ‘image zoom/fade when rolled over’ in the Admin panel. Could you please help? Thanks!
Sagar_ramani
June 05,2019
my version does not have option to change size chart, no brand size price filtering, no option to remove reviews and custom css block. The entire thing is missing.the filters wont even show up as there is no section. can you please look at this at a matter of urgency
UCCDO
June 05,2019
hi , how could i change different image in different collection header??
dalangdalang
June 05,2019
Hey, I’m interested in purchasing this theme. Can the homepage display a special sale column with countdown timer? something like this: http://i.imgur.com/L3WNVeh.jpg
Lindlelife
June 05,2019
Hi I’m about to buy this theme. However, I have a few questions about this theme.
The theme appears it doesn’t have the entering discount code option. Can you add this function?
Also, it doesn’t have the getting discount voucher code by inviting friends function. So can you add it?
mizo13
June 05,2019
Have you received my emails? when is the support team next availability?
rock0078
June 05,2019
Its been 2 days and you have not replied to both my tickets!!
thisisbolo
June 05,2019
I’m using the center theme and have images for my collection as collection image however when I follow the instructions in the guide, the collection image doesn’t show in the menu. Anyone else experiencing this issue?
edurico
June 05,2019
I am interested in buying the theme but I have some doubts:
- Is it possible to change the font type?
- Is it easy to configure? Currently my store is prestashop and I want to change to shopify
XXLBEATS
June 05,2019
Hey! Could i get some help setting up the sidebar catagories? Like hsop by size. I dont know how to set it up. I have tryed tagging my products but it wont work.
tesargusmawan
June 05,2019
I see that there was an updated on July 4th, where is the changelog?
dillon78huskey
June 05,2019
Hello, first of all, absolutely love the theme! I was wondering if you could help me with one issue I have. I wanted to make block categories next to each other (in like a 2×2 or 3×3 grid) for mobile. I can do it on desktop by using Three Banner Block. However, on mobile it only shows up as a list of one image/collection per line. If it is not possible, that’s fine, this theme is still fire!
arijacobs
June 05,2019
Is the ELLA theme available for woocommerce?
erenozkan
June 05,2019
I sent an email to [email protected] at 2.12.2015 and still waiting for reply! Congrats you have perfect support!!!!!!
kalkalv
June 05,2019
How do i show shipping options for products? or how can I show free shipping for specific products?
mvahle
June 05,2019
I have also bought this, emailed and have not heard more about this freaking side bar category issue. What’s the deal?
tylerrau
June 05,2019
Hi, I am trying to upload my theme to shopify. Which folder do I upload?
Greathuang
June 05,2019
I have purchased your product now my website has 2 very serious problems. 1. There is a problem with the price of the product. There is a horizontal line in the middle of the red final price. How can I remove or modify it? 2. The Sale tab is only displayed in the upper right corner of the product image. There is no discount amount or other amount displayed later. 3. The app I use is Ali Reviews – Import product reviews from AliExpress in 1 click. Can I add the reviews from Ali Reviews to the Customer Reviews tab. My website is: hghunter.com Please reply as soon as possible Thank you!
jankepia11
June 05,2019
Hi , im thinking to buy this theme . I just lately had bad experience bying themes without trying them. Do you have a demo , so I can try it first ?
kyleknoblauch
June 05,2019
I’m having a hard time figuring out how to display the mega menu. Can you help me out?
bluemountain26
June 05,2019
Pre Purchase Question: I wanted to know if this theme would allow the ‘Browse Our Collections’ on the homepage like this theme? https://cs-jemiz.myshopify.com/
Lindlelife
June 05,2019
Hi I haven’t received any response since last email. My product page is a bit laggy on iPads in horizontal mode particularly. And my size chart becomes so small everytime after the size chart is fully loaded. Also, how can I add pop up size chart to my product page.
TopRankSA
June 05,2019
Hi Great Theme! I just have one question on the Newsletter Sign-Up i have added my MailChimp Action URL but i keep getting 404 Not Found do you have any ideas?
destroy_all_humans
June 05,2019
I sent an email but i highly suggest making the search results a grid format. I see no benefit in its current configuration, especially when you’ve done such good work at cleaning up all the other sections. It seems you dont even bother making the search design better.
leona1035
June 05,2019
Hi,
can this theme be used without Shopify as plain html/css/js template?
Mizann
June 05,2019
Hello ! Countdown time is not working properly the countdown code is repeating on the product description section please have a look on my screenshot .Please see the link below. https://prnt.sc/i2yr48
jcktrend
June 05,2019
Hi, I want to add a language, however when I clicked “edit language”, it only shows English version. I cannot find any other language options. Can you help me to figure out? Thanks!
karmadesign
June 05,2019
Hi, i like your theme but i’ve a request before buy: it’s possible (maybe with some customization) list collections in home page as box (in a 3 or 2 columns grid) instead products? I need to display a specific numer (30) and load more collections on scroll.
Jemacoboutique
June 05,2019
I have sent several messages since last Saturday and have yet to hear back. I really need some assistance. Thank you.
nyotnyot
June 05,2019
can i make boxed layout with this theme ?
sleepypoo
June 05,2019
There’s a line dividing the title and description… Is there a way to remove that?
BeyondExpectations
June 05,2019
I have sent emails over the last two days but haven’t received any reply. It would be great if you could reply promptly as it’s already quite difficult to communicate because we’re in different time zones. Thanks.