Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands


Charity WordPress Theme – Fundraising / Non-profit Organization NGO / Church

Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands

Charity WordPress Theme

HelpingHands is a powerful responsive charity / donations / foundation / fundraising premium WordPress theme jam-packed with features designed for Charity, Church, NGO, Fundraising and more.

HelpingHands theme is designed for charity, NGO, non-profit organization, donation, church or a fundraising website.

You can easily collect donations via PayPal or other payment processing gateways.

Like the demo page? We’ve developed a simple to use One Click Demo install. Choose the demo that you like, click on “Import Demo” and… that’s it!

v2.0 – Church WordPress theme demo is now available

Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands

v2.0 – NGO Environment WordPress theme demo is now available

Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands

Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands

Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands

Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands

Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands

Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands

We let our users to do the talking

Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands

Charity WordPress Theme

The theme is very powerful yet easy to use and customize, whether you’re a WordPress pro or a beginner with no coding skills.

Ultra Responsive Charity will fit your large desktop screen, all the way down to your iPhone – and of course any Tablet or iPad.

SEO (search engine optimization): Charity is SEO optimized and it follows the latest trends and best practices in onsite optimization.

Charity comes with unlimited color styles, custom widgets, touch & swipe enabled, RevSlider (worth $25), Visual Composer (worth $34), Ultimate VC Addons (worth $18) and much more.

Extended Documentation – Charity is super easy to install and setup and comes with an extended documentation, ready to use page layouts and examples, HD video tutorials, 6 PSD designs and much more.

Continuous Updates – I put a lot of effort into providing top-notch customer support. Buy any theme now and enjoy premium support and updates.

Donations and Custom Pledges

HelpingHands integrates seamlessly with Easy Digital Downloads, which provides the Paypal payment gateway for free. Though, you can get many other payment gateways from the Easy Digital Downloads extensions page.

Testimonials From People who used my themes

This post is to praise the excellent customer service I have received from this developer.

He has helped me tremendously going forward with our project. I do not know much about design, but his template was simple and easy to customize. Additional questions were answered in 24 hours or less.

I cannot recommend better

Glaser Hitec Engineering
Guys, let me tell you that this is not only a great theme but the after-service is awesome. Absolutely awesome, I hope there will be more themes that I’ll be happy to buy
Absolutely amazing support for this theme! Customer service should be this good on all things bought. Very much appreciate your patience and VERY quick and thorough support in helping me with this theme. Will highly recommend this product.
I really must highly recommend this author and this theme to everyone. questions are answered really quickly and the theme is wicked. Thanks!
I have to agree with previous comments, support for this product is exceptional.
I am new to WordPress but I have to admit that the Shuffle theme is absolutely amazing. Although I’m still learning, it is very simple to figure out and it has amazing flexibility. It is the perfect content management system for me and I am so glad I found this theme before I spent hundreds of dollars on a custom website.

Even more impressive is the customer service. Cristian is a pleasure to work with and very prompt in handling customer service issues.

Two thumbs way up for the Shuffle theme and Cristian’s great customer service! I am a very satisfied customer and would not hesitate to purchase another theme.

Coach Michael Taylor
Just leaving a note to say that this is a fantastic theme. Also, the author gives fantastic support. I emailed a couple of questions and they were answered very quickly.

Thank you for your fine work!

Bobby
I just bought your theme. Absolutely fantastic. Thank you kindly, Aychamo.

Localization

HelpingHands is ready for translation. It already has the ”.po” and ”.mo” files included and ready for translation in any language.

Buy HelpingHands Now!

HelpingHands will help you take your website to the next level. It is built with SEO, usability and overall user experience in mind. Although it’s a very powerful theme, it is unbelievable easy to use. Buy HelpingHands, Charity WordPress Theme now and enjoy the difference. Charity / Foundation / Donations / Activism / Church / NGO Premium WordPress Theme

Versions Log

Latest update: v2.7.1 on 02 April 2019

v2.7.1

- Update: Visual Composer to the latest version
- Update: Revolution Slider to the latest version
- Update: Ultimate VC Addons to the latest version
- Update: WooCommerce files to the latest version

v2.7.0

- Update: Visual Composer to the latest version 5.6
- Update: Revolution Slider to the latest version 5.4.8.1
- Update: Ultimate VC Addons to the latest version to 3.17.1
- Update: WooCommerce files to the latest version
- Added: Added support for Gutenberg

v2.6.0

- Update: Visual Composer to the latest version 5.5.5
- Update: Revolution Slider to the latest version 5.4.8
- Update: Ultimate VC Addons to the latest version to 3.17.0
- Update: WooCommerce files to the latest version

v2.5.1

- Update: Visual Composer to the latest version 5.4.7
- Update: Revolution Slider to the latest version 5.4.7.2
- Update: Ultimate VC Addons to the latest version to 3.16.22
- Update: WooCommerce files to the latest version

v2.5

- Update: Visual Composer to the latest version 5.4.4
- Update: Revolution Slider to the latest version 5.4.6.3.1
- Update: Ultimate VC Addons to the latest version to 3.16.20
- Fix: Fixed WooCommerce gallery
- Fix: Fixed footer 3 sidebars problem on boxed footer

v2.4

- Update: Visual Composer to the latest version 5.4.2
- Update: Revolution Slider to the latest version 5.4.6.2
- Update: Ultimate VC Addons to the latest version to 3.16.18
- Update: WooCommerce files to the latest version 3.2.1
- Fix: Fixed header not being styled
- Fix: Fixed oembed for video posts
- New: Added compatibility with PHP 7

v2.3

- Update: WooCommerce files to the latest version 3.1.1
- Update: Visual Composer to the latest version 5.2.1
- Update: Ultimate VC Addons to the latest version 3.16.14.1
- Update: Revolution Slider to the latest version 5.4.3.2

v2.2

- Update: WooCommerce files to the latest version 3.0.7
- Update: Revolution Slider to the latest version 5.4.3.1
- Update: Ultimate VC Addons to the latest version 3.16.12
- Update: Theme documentation

v2.1

- Update: WooCommerce files to the latest version 3.0.1
- Update: Visual Composer to the latest version 5.1.1
- Update: Ultimate VC Addons to the latest version 3.16.9
- Fix: Some translation strings

v2.0

- New: Added Church functionality
- New: Added NGO Environment  Demo functionality
- Update: Revolution Slider to the latest version 5.4.1
- Fix: Fixed "Screen Options" button missing

v1.3.7.1

- Update: Visual Composer to the latest version 5.0.1
- Update: Revolution Slider to the latest version 5.3.1.5

v1.3.7

- Update: Visual Composer to the latest version 5.0
- Update: Revolution Slider to the latest version 5.3.0.2
- Update: Ultimate Visual Composer Addons to the latest version 3.16.7
- Update: WooCommerce files to version 2.6.3
- Update: SD Donation plugin to version 1.8.4
- Update: Updated demo import files
- Fix: Fixed contact form captcha size
- Fix: Fixed Danish translation in the latest blog section
- Improvement: Added a comment box for donors to leave a custom comment when they make a donaton
- Improvement: Added support for Sri Lanka Rupee
- Improvement: Removed annoying Redux notifications

v1.3.6

- Update: Visual Composer to the latest version 4.12
- Update: Revolution Slider to the latest version 5.2.6
- Update: Ultimate Visual Composer Addons to the latest version 3.16.5
- Update: WooCommerce files to version 2.6.1
- Fix: Fixed Twitter problem of url not starting with https
- Fix: Fixed responsive issues on mobile portrait mode for the events section
- Improvement: Changed the correct order for sections on mobile devices of the latest blog wide shortcode
- Improvement: Added anti spam bot for header email address

v1.3.5

- Update: Visual Composer to the latest version 4.11.2.1
- Improvement: Changed header background call to array instead of string

v1.3.4

- Update: Revolution Slider to the latest version 5.2.5
- Update: Metabox to version 4.8.5
- Update: Updated header background code to make it compatible with the latest version of the metabox (4.8.5)
- Update: Updated video post format code to make it compatible with the latest version of the metabox (4.8.5)
- Fix: Changed the option name of the theme options page to the correct name in the wpml-config file
- Fix: Fixed Css rgba color saving problem in the theme options page
- Improve: Added a limit of 1 image to upload for the header backgrounds

v1.3.3

- Update: Visual Composer to the latest version 4.11.2
- Fix: An error generated in the blog page for servers with php versions lower than 5.4

v1.3.2

- New: Added option to choose how many donors are displayed on the campaign page
- Update: Revolution Slider to the latest version 5.2.4.1
- Fix: Post formats in the blog shortcode

v1.3.1

- Update: Revolution Slider to the latest version 5.2.3
- Update: Visual Composer to the latest version 4.11.1
- Update: Ultimate Visual Composer Addons to the latest version 3.16.1
- Fix: change to correct theme version number

v1.3

- New: Added option to create blog pages by category
- New: Added custom message on donation checkout page
- New: Added currency support for South Afriacan Rand
- Update: Revolution Slider to the latest version 5.2.2
- Update: Visual Composer to the latest version 4.11
- Update: Ultimate Visual Composer Addons to the latest version 3.16.0.1
- Update: Metabox to version 4.8.3
- Update: WooCommerce files to version 2.5.5
- Update: Translation files
- Fix: Campaign filtering issue for some languages (ie. Greek)
- Fix: Newsletter section displaying issue
- Fix: Some custom styling issues
- Removed: CF Post Formats plugin and replaced its functionality with theme builtin functionality

v1.2

- New: Added option to hide donors on campaign page
- New: Added percentage loader for the demo importer
- New: Added currency support for Nigerian Naira and Indonesian Rupiah
- Update: Revolution Slider to the latest version 5.1.6
- Update: Visual Composer to the latest version 4.9.2
- Update: Ultimate Visual Composer Addons to the latest version 3.15.0
- Update: SD Donation plugin to version 1.8.3
- Update: translation files
- Fix: campaign problem where the goal was reset to 0 after save
- Fix: compatibility issues with Max Mega Menu 2.0
- Fix: header style 3 problem
- Fix: date translation in event widget
- Fix: some Visual Composer deprecated functions
- Fix: sd_products undefined index

v1.1.4

- New: Added possibility to set a custom url to the campaign donate button
- Update: Revolution Slider to the latest version 5.1.4
- Added styling to campaign categories widget
- Fix: campaign checkout widget
- Adjusted custom content on shop page

v1.1.3

- Update: Visual Composer to the latest version 4.8.1
- Update: WooCommerce files to the latest version
- New: Added option to change the testimonials slug
- New: Added testimonials single post
- New: Added option to change the color of the grey area throughout the theme
- Fix: crowdfunding plugin to correctly reset campaign data
- Fix: WooCommerce single product thumbs to properly change when there are variations with different images

v1.1.2

- Updated Ultimate Visual Composer Addons to the latest version 3.15.7
- Updated Visual Composer to the latest version 4.8.0.1
- Updated Revolution Slider to the latest version 5.1
- Fixed date localization problem on single events
- Fixed the problem regarding campaign listing where the grid layout was not selected
- Fixed sticky menu problem that was occurring when selecting header style 3
- Added obfuscation for the top header email
- Added obfuscation for single staff post email

v1.1.1

- Updated Ultimate Visual Composer Addons to the latest version 3.15.5
- Fixed a bug regarding transparent background on mobile devices

v1.1

- New: Added the ability to hide donation button, percentage bar or donation details for each campaign individually
- New: Added automatic updates ability for both the theme and plugins
- Updated the translation files
- Updated Ultimate Visual Composer Addons to the latest version 3.15.3
- Fixed transparent background on mobile devices
- Fixed custom stylesheet problem occurring on WordPress multisite
- Fixed date localization problem for the events

v1.0.1

- Updated Revolution Slider to the latest version 5.0.9
- Updated Visual Composer to the latest version 4.7.4
- Updated the metabox to the latest version 4.5.7
- Updated the translation files
- Fixed Visual Composer Predefined Layout Backgrounds
- Fixed titles with background style options

v1.0

- Theme released.

Sources and Credits:

- Thanks to Astoundify for creating the Crowdfunding plugin.

- All images used in the preview are just for demonstration purposes and not included in the Theme. They require an appropriate license to be used.

Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands Charity WordPress Theme - Fundraising, Church, NGO, Non Profit | HelpingHands



Writer - A minimal blog for Jekyll

Features




10+ Page Layouts

Writer comes packed with 3 alternative home pages, Three alternate posts pages, two alternate post footers, a single page, category pages, author and contact pages.Compatibility Updates

Writer will be updated regularly to ensure it is compatible with future versions of Jekyll.


Comments (434)



ro1and
July 16,2019
Hello, would you be so kind as to release an update with updated plugins? Thanks in advance for your time. Cheers!
hekler
July 16,2019
Hi there, just installed demo data, but receive for Revolution Slider “Error: Slider with alias homeslider1 not found.”
What do I have to do?
Thx, Vera
Brandsmith
July 16,2019
Pre-purchase question: Can we use the Charitable plugin with this theme to manage causes?
litaco
July 16,2019
I just purchased this theme. Is it compatible with beaver builder? please provide few plugins that are know to be incompatible with this theme.Also, Provide links to few websites that are based on this theme. thks
themasterchile
July 16,2019
Hi, I need to translate in spanish “EMAIL US AT & CALL US NOW”, I installed Loco Translate Plugin but I can’t find this text. Can you help me?
techaxess
July 15,2019
My site grid layout is messed up
anaeperez33
July 15,2019
hi there,
I am trying to import the demo from the helping hands theme and it’s stuck at 0% i tried it several time and keeps either at 13% or 0%.
What can I do?
jotiwald
July 15,2019
Hello, I see this in my admin >
howardsalter
July 15,2019
I am having trouble with custom donation amounts. I went to Dashboard > Campaigns > Settings and enabled Custom Pledging, but it still adds the amount in the rewards section. Is there anywhere else I can check that?
uroy71
July 15,2019
Pre-sales questions: How easy is it to edit this theme without the need for CSS, html and or PHP? Have you used posts to create or setup the “our causes” pages? I am very interested in buying this theme
mobuk
July 15,2019
Hi, I wanted to ask a couple of questions before I buy this.
hanbalee
July 15,2019
How do I change the $ to £ on the causes? Thanks
alitraeps
July 15,2019
Will there be an update to make this theme compatible with WordPress 4.6? Or, is this version already compatible?
Pushkarrajm
July 15,2019
Cant seem to import the Demo content – Style 1. Can you please help.
Katch-Up
July 15,2019
Error with Google Map -element in WP Bakery Composer
Maxwaller
July 15,2019
Hi need your immediate help with a weird error. I have put a contact form 7 shortcode on a revolution Slider . It works fine everywhere except for iphones and ipads where i am unable to select form fields and fill it in. Can you tell why?
SimonDesmetMENTALL
July 15,2019
Hi, how can I change the text “CALL US NOW” & “EMAIL US AT” – unable to find it….
adrianmccool
July 15,2019
Hi, im trying to install/import the home1 layout and its just not working, getting errors with some of the colors for example, it says some stuff is missing. I really need some help. I want the pages to look exactly like the demo to start with so I can start working on everything.
dariaya
July 15,2019
hi, your demos server is not working!
danish_ahmad
July 15,2019
Hi,
I bought the theme and I am trying to upload the theme through File manager but I am not able to.
sagenterprises
July 15,2019
can we change the currency to Indian Rupee and Also, please confirm if donation plugin is compatible with Payu payment gateway
themasterchile
July 14,2019
Hi, VC doesn´t works in WordPress 4.5
enricamatt
July 14,2019
Hi, I’ve problem with demo using demo importer in WP control panel. I would like to try installing manually through ftp. Can you tell me which files I have to copy and in which folder? Thanks
proverbchild
July 14,2019
Hi I just downoloaded the theme but am having trouble locating the ‘how to’ document for customizing after install
tdocking12
July 14,2019
Do you know how I can make my ‘Cart’ page look like a cart page that allows for customers to actually check out and purchase a donation?
sproutstudios
July 14,2019
We are setting products for Woo Commerce store. The issue we are having is that when you add variations to a product ex. color, it works fine and the images change. The problem is that if you add a product image to show then the images will change. As soon as I remove the product photo, everything works fine. Your help would be appreciated.
kinexotv
July 14,2019
hi, i setting demo data style 2 and logo see like this: http://fundacionbhy.kinexo.com/
Can you help me?
keithagnew
July 14,2019
Love the theme (WOW) but need recurring AND one time payments – would it be possible to update your donate widget to include ability for recurring payments. example.. Choose (1) one time, (2) weekly (3) monthly. – Thanks.
HP9213
July 14,2019
Hi SkatDesign, I have a problem! I want to customize “campaigns” slug! Example when I click on a cause, it will show the article with slug “domain-name/campaigns/cause-title”. Now I want to change “campaigns” become “causes”. How can I do that? Thank so much!
grissada
July 14,2019
Hi. I am interested in buying this theme. but theme not have applying for a job. I want to job position and form applying for a job. you can do it for me??
plongley87
July 14,2019
is there anyway to make the featured image for a campagign a video?
raffdes
July 14,2019
Hi, one pre-sale question: Is the donation form/button compatible with € value? Thanks.
swsq
July 14,2019
In the Helping Hands sample, one of the main menu items is donate, and it is tagged as a button (mega-sd-menu-button). But under Appearance > Menus > Main Menu, it is listed as just a Custom Link. How do you add an item to the main menu in the WP Admin and make it a button?
jotiwald
July 14,2019
Hi, I can’t seem to activate the VC, the link sends me to help center where it reads “no Licencses found”
mrozalsky
July 13,2019
Great theme with easy install instructions! One question: Is the child theme needed? It won’t install after the parent theme and there’s no indication in your video instruction about the child theme that’s with the download. Thank you so much for your assistance!
noboxcreatives
July 13,2019
Hi there, I was wondering how we could customize the form on the checkout page? I would like to add a custom field and also customize the text for each of the fields. Thanks!
ingenuitor
July 13,2019
Warning: A non-numeric value encountered in /home/public_html/wp-content/plugins/sd-donations/includes/class-campaign.php on line 401
YML
July 13,2019
2. Pre-Sale Question: Is the donation button always linked to an event? We want to collect donations through our website in general and not on special Causes. Is there the possibility that the donation information is hidden in the Causes. We have no fixed amounts for the individual Causes and also no fixed date only seasons information.
audiowarrior
July 13,2019
When will this theme be retina ready?
mishrapj
July 13,2019
I am interested in this theme, I don’t see signup/in symbol in the demo, is there a feature where users can create their own campaign ? If yes, how does it work? If no, can you guys help (what are the charges)? Thanks!
elegant-web
July 13,2019
Menu issue: love this theme, except for this
jotiwald
July 13,2019
A couple questions: Can I place products in simple tiles on a page or post, instead of in a carousel? Can I make an option for monthly recurring billing? And is there anyway to just have a drop down to select products? Thanks
noboxcreatives
July 13,2019
Hi there, love the theme! One quick question; How can I make the social and email links that appear on the individual staff members pages open in a new tab? Thanks!
litaco
July 13,2019
Hello I am having issue on this page (https://camut.org/forum/). the items (such as register, login, etc) on the forum topbar are not clickable. The developer of the plugin for forum stated that the issue with theme. He stated: “How can I disable the theme function which affects menu items and strips link HTML tag attributes?. “
Lionofjudah
July 13,2019
Hi, I Installed the theme and the sistem ask me for the pluggins: Visual Composer, Slider Revolution and Ultimate. I try with the purchase code but don’t recognize.
samzakarian
July 13,2019
@Elegantwebservices
you need enable max mega menu settings on Apperence->Menus->Your Main menu
writenowpublishinghouse
July 13,2019
Hello! I’ve had this theme for about a year now, and I’m quite pleased. Recently, though, Google changed its SSL certificate concepts, and now I’m looking into why my client’s site isn’t showing the green padlock as it should.
xpresident
July 12,2019
I cannot create an account on your support forum as it does not accept my purchase code.
designbuyers
July 12,2019
Is it support downloads of digital goods once funds raised ?
Chibz
July 12,2019
Hi, I bought the theme and followed all the instructions to import data. However, the menu doesn’t seem to be showing up no matter what I try. Please help
searchly
July 12,2019
Is it possible to have seperate URLs for each category of causes? For example instead of all causes in page (with filters) http://helpinghands1.skat.tf/our-causes/, can we have 4 causes page http://helpinghands1.skat.tf/education-causes/, http://helpinghands1.skat.tf/awareness-causes/ etc?
lmedia2012
July 12,2019
Also sent a DM via your profile page. Support system is again not working and the layout is broken upon initial install. Tried 3 fresh installs to get theme working correctly. WPEngine couldn’t get it to work properly either.
omidnj
July 12,2019
1. does your theme support EDD gateways for donations? 2. does it support boxed layout? thanks
BestITServices
July 12,2019
Plugins aren’t installing for some reason. Please can you help.
ranyran23
July 12,2019
When I save any changes in the theme options I get this error message
johannes1000
July 12,2019
Nice theme but, i think there is a bug, i can’T klick on donation popup any radiobutton (Donate $20.99 Small Pack – 3 Vaccine carrier and 6 mosquito net) ect..? I use firefox, mac.
subcosmic
July 12,2019
Hello, I’m following the data import instructions on your documentation. I’ve already installed home-1.xml from the sample data folder, however your documentation has additional information saying “Now hit “Import from file and upload the file named “helpinghands-modern.xml” or “helpinghands-creative.xml” from located in the “SampleData” folder”
adrianmccool
July 11,2019
Hi, is there some restriction from running jQuery in this theme. I cannot get it to work, even though all links to jquery is present. Please help thanks
ianyates
July 11,2019
Just to let you know that HelpingHands was featured in our latest Tuts+ roundup post Say Goodbye to Multipurpose: 8 Niche Themes for Your CMS. Thanks!
osstemplate
July 11,2019
Great work, good luck to you
shrooki
July 11,2019
Will you be supporting Stripe anytime soon? Our client doesn’t use PayPal. Thanks!
Katch-Up
July 11,2019
How do I change the drop down menu hover color. Its still displaying green
ash-m
July 11,2019
Hi. When I select the 3rd “Header Style” option with the Top Bar moved underneath the Main Menu, the Top Bar does not move. It stays above the main menu. How can I fix this issue?
marcverweij
July 11,2019
Is the theme suitable for Multilingual Plugins (like WPML)?
gerang
July 10,2019
How do I configure the newsletter URL? In Customizing -> footer -> newsletter I am only given the option to Enable/disable and change the 2 fields of text displayed.
adasplanet
July 10,2019
Please I need the form to privately get support?
greggashley
July 10,2019
hi ya! how do I have the search box in the main menu stay permanently open?
ZITENGINE
July 10,2019
Hi, the theme support 2checkout, Is this included?
eraxtyle
July 10,2019
How do i change this image:
campaign-title-bg.jpg
it is on every other page, and I can not find it to replace the image, I know is linked here: http://helpinghands2.skat.tf/wp-content/uploads/sites/16/2015/07/campaign-title-bg.jpg
Thx
ousmandiop
July 10,2019
Hi it is posible to add new currency; it is posible to add the plugin payment gateway
lew-egr
July 09,2019
Hi, great looking theme. Can you add some forthcoming events in to see how they look?
psychoguy911
July 09,2019
Hi there, I wish this theme had multi-lingual support! Might you be adding it?
pulpfic
July 09,2019
Hello. Please, do you provide PSD layered with the theme? Thanks!
noboxcreatives
July 09,2019
Hi there, love the theme! Quick question: I found the option to remove the newsletter sign up banner form from the pages, but I cannot figure out how to turn them off on the campaign pages. It does not appear as an option in the options of the campaign pages… Any guidance would be appreciated.
EricProchnow
July 09,2019
very nice theme, i like it !
krisalexander
July 09,2019
The support site wont let me register even though ive inputted my username and purchase code. i do not get the confirmation email. Please help.
StGemmas
July 09,2019
Hi, I am thinking of purchasing this theme and have a pre-sale question. Do you have any more comprehensive screenshots of the mobile version? I would like to know how the menu will display on mobile to assess for any accessibility issues. I can’t get the demo to run as the mobile version. Thanks!
samzakarian
July 09,2019
Hi, is language switcher working on second and third header styles? Or screenshot just for example?
paulbuijs
July 09,2019
Great looking theme!! Some pre-sale questions:
rafferjr
July 08,2019
I cant for the life up me user the importer, its stays at 0% and doesnt move forward at all
ophie2020
July 08,2019
How can I setup for only donations, and not use the checkout system
adasplanet
July 08,2019
Hello, I have setup Contact Form with many websites but this templates keeps giving me the following error “There was an error trying to send your message. Please try again later.” How can I resolve this? I am using a valid email but to no avail. Thank You
greenhousefiji
July 08,2019
Hi there! Ultimate Add-ons for Visual Composer came with your theme but I keep getting the notification:
brohiem
July 08,2019
Is it possible to add and capture additional fields from the checkout page? http://helpinghands1.skat.tf/checkout-edd/?nocache=true#
careergirlsr2s
July 08,2019
Hello – where can I find instructions on how to update the theme to the latest version?
zipout
July 08,2019
Hi, is there any documentation or tutorials for this theme, seem to lost on all angles, my home page displays error 404 page not found after importing demo, the top bar menu never showed up also
AVABIZ
July 08,2019
Presale questions. I am looking at this theme for 2 clients and have the following questions:
JessyBigot
July 08,2019
Hello, can you help for few thing on your theme ?
Please.
olegevsiutin
July 08,2019
is it compatible with bb press, buddy press?
litaco
July 08,2019
Having error in the donation. Keep saying: “Error: Security error Security header is not valid”
truheartdesigns
July 08,2019
Quick pre-sales question. I tried searching around and couldn’t find any details about the shortcodes available for this theme. Is there any documentation and list of shortcodes might be able to take a look at before purchasing?
ZITENGINE
July 08,2019
Hi, Is it support Location based Multi currency? can i add My custom Payment gateway plugin
ConnorMarc
July 08,2019
In the church theme/design…how big can the logo be? Is it set to a small/specific size or would the top logo area expand to accommodate the size of the logo?
rovirasoro
July 08,2019
Hi! I love your theme! How can I translate the button on the events on the grid that says “Read more” into spanish?
Thank you so much!
AdaptiveWebs
July 07,2019
I imported the Demo Style 4 data but Menu is not displaying as shown in demo… it’s showing white BG.
MangoBitesConsulting
July 07,2019
Hi there I am having trouble figuring out why the map page wont display on the contact page like in the demo? There is the following error
plongley87
July 07,2019
how do I add a donate button for a specific campagin? I only have one campagin so I want to add a donate button for the menu bar and for on the homepage.
chxmontoro
July 07,2019
Does the theme support EDD FES to enable individuals create their own campaigns directly on the site?
adrianmccool
July 07,2019
Hi, need some help here. How do I center the links in the main menu? Tried to use megamenu settings but it doesnt work. Please help
jesusrca
July 07,2019
My website has a problem, he says you are upgrading http://prntscr.com/923v2q Urgent
bankole1
July 07,2019
Hi, is it possible to turn this theme into a website like www.gofundme.com where other people can create campaigns, create an account, share their campaigns, etc..? I really like your UI and I’d like to create a website using similar design.
illagraphics
July 07,2019
Hello!, I wanted to know if it possible to do offline donation with the built in donation plugin used on this theme. As well, is it possible to add a photo gallery to this theme.
samzakarian
July 07,2019
Also I have a question, how can I translate Theme Options with WPML? For example Newsletter Title, Newsleter Sub Title, Newsleter Code, Copyright….
tpiggott
July 07,2019
Hi, is there a way to keep an event active past the event date? By default the event disappears. Thank you!
samzakarian
July 07,2019
Hallo, I have another issue
I have multilanguage campaign website, so when user donate for ex. $5 on english page some project, it shows Raised – 5$, but for translation it shows $0, how can I fix that – to show $5 on all translations?
seaus
July 07,2019
Hi there
Interested in your theme
Have a couple of questions
- can the cause page be customized (with VC?), specifically remove standard sidebars and replace them with valuable data
- Are there shortcodes (or any other way) to display data like donor list
- can updates be posted on each cause?
YusufDuale
July 07,2019
Hi
i want to purchase this theme please pass me through what i should do
bubberz
July 07,2019
Can the main menu be set to “sticky”, so when users scrolls page the menu stays at the top?
rovirasoro
July 07,2019
Hii Skat! I have set 23 campaigns, and on the campaigns page I can see only 10. Is there a limit that I can change somwhere? Or do you know what’s happening? I have published all the campaigns, and I have erased the cache on the internet browser, logged out of wordpress…etc. But I can’t make it work. Thanks!
alitraeps
July 07,2019
Will you be updating the theme to allow for a way to add an API so that the Google Maps will appear properly on events?
hanbalee
July 06,2019
On theme options > header > header style, all styles have the navigation bar/menu going across then why does it go down on mine?
xceedbd
July 06,2019
Donate form not working – when I enter an amount in the “Enter Custom Donation Amount” and click the button, I get an alert that says “please select an option.” I’ve already enabled the “Custom pledging” option in the settings. Please help. Thank you, my site url: http://recesscleveland.com/campaigns/winter/
dbshanta
July 06,2019
Pre-sale question: Hi, I really like the theme. Can you tell me if the body and footer area can be full width? Looking at the demo, I see that it is not.
Web_Browser
July 06,2019
Hi, Need to Change TOP NAV COLOUR from #29af8a to #e68204. I have read through all posts and tried to find the option in both Theme Options – Styling and Max Mega Menu – Menu Options however cannot find location to change.
jf
July 06,2019
Just a side note your demo site is currently down (Error establishing a database connection). Please confirm the system is displaying automatically latest donators or backers of a project, it’s there also a list of top donators for the whole site?
stefanietschampel
July 06,2019
Hi! I have 2 doubts. Thank you!
alitraeps
July 06,2019
Will this theme work with WordPress 5.0?
crudolife
July 06,2019
Hello there! I would like to know if this is the easiest way of getting support. I have just installed the theme and was very surprised with the result. It looks nothing like what is marketed on themeforest. its basically empty. Is this normal or may there be an issue with the installation of the theme.
prakash418
July 06,2019
Amazing theme….
If we have couple of Cause…When invoice / Bill print – Receive to via email it will based on cause or it will unique….
Thanks and Let me know
Katch-Up
July 06,2019
How do I edit main (topnav bar) menu text color provide in the image below
JEdw411
July 06,2019
Do you still use the Envato Market plugin to update the theme? I ask because I’m on 2.7.0 and want to update and the EM plugin doesn’t show any updates at all. And your KB article on updating the theme is outdated so I’m confused.
stwatson
July 05,2019
When I enter a “custom donation” amount on a campaign when I go to check out the donation amount is now what I entered. How do I enable custom donation amounts so what is entered is what appears at check out. I do not want the multiple donations options, just a donation amount that the user can choose themselves.
myruhi
July 05,2019
This themes include woocommerce? Or not?
Katch-Up
July 05,2019
I need my plugin Ultimate Addons for Visual Composer 3.13.7 updated to the latest version. But I need the API Key
rovirasoro
July 05,2019
hi, I’m having issues to solve the easiest settings here!
1. How do I change a campaing header image?
2. And i have set a theme color, but the icons on Mission and Vission are still on default color. Where can I change that?
Thanks!
actavion
July 05,2019
I am unable to register to get support as it says my code is invalid. You have several css items I would like fixed but can’t open a ticket.
samzakarian
July 05,2019
Hallo, on v1.3.5 when I press donate button it shows modal window, but only input box is shown, Donate button is missing. How can I fix that and what can be cause that problem?
imagis
July 05,2019
Hi, I got one problem with theme. Any change of layout from Theme Option 2 in backend it shows as been saved but on frontend no change is applied. Any idea ?
plongley87
July 05,2019
How do I make the donate button in the menu bar simply show the pop up where the user can enter there amount ?
Web_Browser
July 05,2019
Hi, I would like to buy this theme however before I do, I would like to know if on the donation page I can remove the ;
1. Goal
2. Raised
3. Percentage Bar ?
cinghaman
July 05,2019
Does the download contain child theme folder too?
sizomu
July 05,2019
Hi, am ready to purchase your theme, but just wanted to confirm the following:
adeguk
July 05,2019
Hi There,
Just purchased the theme. Using the NGO version, the issue with the staff image on both about us page and team page is still not fixed (although i got your fixed on the support page).
pinless
July 05,2019
i try to install and after 100% uploaded , it show the message : Are you sure you want to do this? Please try again. then i check the theme at appearance, the theme still not install to wordpress.
foranangel
July 05,2019
Hi, I would like to buy your theme:
1) it’s possibile create a photo-gallery?
2) what features are needed on the server to be able to install the theme?
thanks.
catp
July 05,2019
I must be missing something. Purchased and trying to find out how to get the set-up started in a folder called “Documentation”, that doesn’t seem to have (that I can see) any instructions… just graphics files. Where do I find start up instructions?
careergirlsr2s
July 04,2019
Hello – How do I list staff in a particular order? I put the ids in the order I want them to be displayed on the website, but it’s not displaying in the order that I want.
aristopixel
July 04,2019
Hi, I am trying to import the demo from the helping hands theme and it’s stuck at 8%. My memory is 256 Mb php, and when i try with Tools / Import, this method doesn’t work. What can I do?
Snerp
July 04,2019
Can you have multiple fundraising campaigns showing “raised” and “Goals” for each separately?
coolunuz
July 04,2019
I purchased this theme just over a year ago and setup the site successfully. My client contacted me to say that they can not make any changes to to website, so therefore, i logged into dashboard and tried to make changes to home page. page loads but it does not display the content, when i click on frontend editor, it just does not work. I decided to check if there was an upgrade which there was!
samzakarian
July 04,2019
Hi
ENTER CUSTOM DONATION AMOUNT not working
I entering custom amount, but in cart it show fixed amount.
samzakarian
July 04,2019
Hi, I get a Fatal error on Events
Fatal error: Call to undefined method DateTime::createFromFormat() in /wp-content/themes/helpinghands/framework/inc/metabox/inc/fields/datetime.php on line 118
dbshanta
July 04,2019
Pre-sale Question: This theme is EXACTLY what I am looking for. My only question is with the Donation button. I noticed each time I click the donate now button there was a pop up for me to enter the amount. After I enter the amount it takes me to the checkout page.
svasam
July 04,2019
I am interested to buy. But in your demo the ‘Donate’ button is not working. It says ‘Content not found’.
foxduodesign
July 04,2019
I am having a few issues, the template keeps asking me to update Visual Composer but its not updating?
Web_Browser
July 04,2019
Hi, On the FAQ page dummy page, when you go into a answer I cannot get a line break, a full line space between paragraphs. I have tried p – paragrph code & even br – break code & also manual spaces from visual editor but on the live site, no blank line / space appears.
litaco
July 04,2019
helping hands theme questions:
hello is there a way to add user registration? forum, group discussion?
is this theme compatible with buddypress? beaver builder?
Web_Browser
July 03,2019
Hi, On Personal Information Screen on checkout how do I remove “Hide name on donors list? “
ellen8
July 03,2019
HI i bought this theme ..but after buying this theme i have realized that this theme is used for fundraising ..but i want to do crowdfunding ..May i use this theme for crowdfunding ?? If so how can i do that ? Please help me here ..I thought that its a crowdfunding theme that why i bought ..
storyrocket
July 03,2019
I have setup SSL, purchased the Stripe Payment Gateway, set it up, and setup an account. When I enter a amount it doesn’t transfer to the checkout. The checkout item reads “0”. What am I doing wrong?
lcottingham
July 03,2019
Hiya – I am just emailing because I am unable to update the theme from the wordpress admin. Currently, I am still stuck on version 1.3.5 and cannot see any updates on the wordpress updates. Thinking ahead, I don’t think I have ever seen an update. Does this have to be done manually?
Thochef
July 03,2019
Hello Why my version is not working? Its not compatible with Woocopmmerce and the Donation not realy working too. If i put custom donat and check out nothing!!!
i not realy happy with now
Sparql
July 03,2019
Hi, Just installed the theme and tried to install the plugins required and get the following error majority of the plugins: Download failed. cURL error 56: Failure when receiving data from the peer.
Katch-Up
July 03,2019
When I import demo content the page have errors and the main menu wont show
Maxwaller
July 03,2019
i have purchased this theme & all went well except for the top menu as shown in default demo. it is going full retard for me plz fix this. http://raffle.thechanel.co.uk/ PLZ
jotiwald
July 03,2019
on helping hands there are testimonial quotes in the theme, how would I edit those testimonials, we want to keep the style and format just change the text .
Adedamolaola
July 02,2019
Hello, I have some questions I would like to ask before purchase of this theme…Can i change the currency to any currency in the world and can i integrate Interswitch payment plugin to accept my donations? Also does woo commerce process the donation check out?
AyshaDee
July 02,2019
Is there documentation for how to update the theme files?
anjan0302
July 02,2019
Will this theme support woocommerce latest ver. (3.1)
vurea
July 02,2019
can’t seem to change the sticky header color, I set it in the theme options but it’s not changing. any suggestions? or am i doing something wrong?
hanbalee
July 02,2019
Hi, I thought visual composer comes with this theme?
crudolife
July 02,2019
Hello there! Trying to import, but it keeps getting stick half way. Is there a way to avoid this? I have 150 Mbps speed and have 100 actual speed. Re-import is not resolving this and I keep having to restart the whole installation process from the start.
larryservin
July 02,2019
Is there a reason the demo content will not import? For some reason when I try it, it doesn’t even load passed 0
vtecx1
July 02,2019
Hi, if I buy this theme, where can I purchase the license for the images? Thanks.
fanluna
July 02,2019
I sent you 2 PM and open a post on the forum. Still no reply. I cannot install demo content either automatic mode and manual. After trying to import demo content 50+ time I can install it little by little but the website is working very slowly and some parts are not working. If I do not get back to me I will leave a feedback and refund the money!
YML
July 02,2019
Pre-Sale Question:
Hello, can I also add additional details on the donation form, for example the bank account, so donor can make an offline donation? Thank you
foobytes
July 02,2019
Hello,
I use the theme: http://helpinghands.skat.tf/ and the WPML plugin to translate the whole site.
On the homepage, all campaigns are displayed (English + Arabic) in both languages.
In the “our cases” page, the campaigns are filtered correctly by the language
Please can you offer any advice / assistance ?
biggatings
July 02,2019
Hi, love the theme! I wanted to find out how to put the currency beside the amount donated to a cause ie $100.00 USD. Also, is there an easy way to manually enter the amount of donations? The project has donations prior to the website so I wanted to manually enter a starting point.
juanruizlorite
July 02,2019
Hello, I bought your theme HelpingHands in 2016 and now that I have everything updated to the latest version 2.2 I get the following message:
litaco
July 01,2019
where to change to main menu text color? i can’t find it in the styling
thetierregroup
July 01,2019
Hello,
My website no longer shows the slider at the top of the home screen. Can someone fix this?
nevillo1
July 01,2019
hi i have had a hard time trying to install the plugins. also i had to install the theme via ftp as it wouldn’t upload. any inclue on what might be going on ?
yanurmal
July 01,2019
Hi, how to hide/remove email address ([email protected]) beside socmed icon?
fredix10
July 01,2019
Hi, is there an option to link donation carousels to custom pages? Currently I have a have a charity website and this theme looks great, it would be perfect if i could link carousels to the donations pages i have already made
dhavaljani
July 01,2019
Does this theme have regular page templates for normal content? like full with template and a page with sidebar?
hilaryhoe
July 01,2019
Hi folks. Need some help desperately here. How can I change the height of the navbar? I know I need to make changes in the editor, but what do I look out for to change?
raffdes
July 01,2019
Hi, I would like to include some items menu like “contatti”, “newsletter”, etc” in the TOP BAR. Is it possible? How can it be done? Thanks.
litaco
July 01,2019
I having serious problem while trying to insert link in a button. when i add a link in a button and click setlink, the site takes me to another page within my site. i don’t have this problem in a text document. i can add link with no problem. need help asap
plongley87
June 30,2019
when the site is on mobile the buttons seem to stack on each other…how can we give them a bit of space to maintain the clean look on mobile. See image for examaple: http://bit.ly/1HBG1AB
dhavaljani
June 30,2019
I am getting “Google Maps API error: Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error"
obusgroup
June 30,2019
Updated theme to the newest version recently and all colors set I made before just gone – footer, header, mobile menu. Even “Theme Options” do show right colors but website don’t. Checked on different PCs, cleaned cache – problem persist. Did I miss smth with the last update? I noticed other online pages that have the same theme do have a similar problem too..
matsp
June 30,2019
Hi sorry to bother you but does the documentation come with shortcodes please?
charlotteke
June 30,2019
Hello, I found your template very attractive. However I have a question: for the payement. Is it possible to have different payement interface considering I have more that one banking communication for donation? What I mean is that for each causes, it has different banking communication. Thank you.
apnawadaapsay
June 30,2019
We have purchased helping hands theme & install it on wordpress 4.7.4 with all plugins installed & activated except the “Visual Composer” plugin it shows update required when we updated it shows updated but when we go to activated it still says update first. can you see this issue because we need to resolve this on urgent basis.
allyspo
June 30,2019
Wondering if I’ve deleted some CSS somewhere, although the mega menu / menu as per the demo won’t appear anymore for love nor money! I probably made a boo boo…
pixellovers
June 30,2019
Hey there
Unfortunately I just have seen, that when I want to edit my page, the visual composer backend mode doesn’t load anymore.
Before I had version 4.12.1 of the VC. I just updated your whole theme inclusive all plugins, but it still doesn’t work.
Could you please help? Thanks !
savelife
June 30,2019
hey, i tried to register at support forums, but it says password will be email to you, that never comes. Can you please check?
Mozomarket
June 29,2019
Hello. Can you advise on the following:http://screencast-o-matic.com/watch/cbhjcPXTX3Thank you
AyshaDee
June 29,2019
Hello,
I am trying to set up a team page with certain staff members listed under their various departments. Where can I find individual staff members “Item id’s” so I can specify which staff members I would like listed in each group?
litaco
June 29,2019
I just added WPML to my website that is still under construction. I am using HelpingHandsVersion: 2.5.1. When I enable two languages (EN and FR) switcher on the main menu/top bar menu, only one shows up. Same problem on the footer. I tried drop down and same problem. help help help
mattkittrell
June 29,2019
I have just installed wordpress a clean install new database on after that i activated the theme and installed the demo content 3 as soon as i went to the site my virus software sent off errors that it was infected with JS/Redir.27_F i also ran Sucuri Site check and it has malware built in this theme. Please advise me on how to fix this problem. https://sitecheck.sucuri.net/results/hcdbm.org/
Red-1
June 29,2019
Pre-sale question: is it possible to use everything except for the actual donation-action? I want the visitors to see the cause/project but not the donation-part… Thanks for getting back!
Jazeon
June 29,2019
Hi, I would like to know what happened to my theme. I never changed anything from my homepage and I didn’t even moved anything yet from my database. But part of my section got misaligned. As you can see from this buttons https://imgur.com/a/j2xQaf9
Jazeon
June 29,2019
Hi, I’m having issues with the theme right now. I imported Style 2 as a demo, but the colors showing on the Donate Now button is not similar to how the demo was suppose to be presented.
savelife
June 29,2019
Menu is not sticky on mobile phone, but it tries to be sticky on a page scroll as i feel a glitch and a page scroll hesitation. Just fyi, so next release can have mobile friendly menu.
swsq
June 29,2019
I’m having trouble getting my site to look like Style 4, the menu bar is white, not teal. When I import the contents of home-4-theme-options.json, I get an error when I try to save changes. Not sure what to do.
sandorsosa
June 29,2019
Hello, I can not make the menu appear, I have done the installation exactly as the video explains, and the main menu is not displayed
illagraphics
June 29,2019
Hello! I wanted to know if this theme is compatible with other charity donation plugins like GIVE and or Charitable?
adrianmccool
June 28,2019
Is it possible to add a left menu in pages? I have a toppage called Project, if a user navigate to that page a list of subpages should be added as a menulist to the left. Also all subpages should have this menu. Is it included in the theme, or how can I achieve this? Perhaps a plugin? Thanks!!
Web_Browser
June 28,2019
Hi, The NEWSLETTER SIGN-UP is sent to mail chimp page.
greggashley
June 28,2019
hi guys… I do love this theme and think it has lots of potential, however I am encountering a fair few bugs with it…
stwatson
June 28,2019
For Helping Hands Theme – each campaign has a “custom button url” what if i want the url to be different on different pages. ie. On the home page I want the donate button to link to the campaign page but the donate button on the campaign page I want to link to the donation input page where user inputs donation amount. How do I change the url for the donate button on different pages.
noboxcreatives
June 28,2019
Hi there, is it possible to change the name that appears on the list of donors after they have submitted their info? I went to the customer info for the donation and changed it there but it did not impact the list on the campaign page.
Mehamemet
June 28,2019
Hi, This is a beautiful theme. Question, I understand not fully rtl, we would not be using wpml, would it accept Hebrew? How is it not fully rtl (as mentioned in a previous post from 5 months ago).
plex79
June 28,2019
i have one question
i need to configure it to work with woocommerce and i need to install plugin to pay with online bank wire
i have plugins, but it is possible to configure it with this theme?
when i click donate button i need pay with my woocemmerce method
In woocommerce i setup additional paying method but in campaigns -> setup -> gates i have only PayPal Standard, testowa, Amazon
couchb
June 28,2019
I am looking into purchasing the Helping Hands theme and I like the overall design of Design 3, but it is for a single campaign. Is that customizable to use for one campaign vs. several as the template includes?
Knight_CHS07
June 28,2019
Hi, I bought the theme yesterday, then I decided to import one of the demos (demo 2). I get an error that says one of the sliders is missing. My Navigation Menu seems to be faulty as well.
FlyingStartMedia
June 28,2019
Just finished setting up the demo as best I could but the logo is centered above the header, what’s going on? http://kikiskidsfoundation.flyingstartmedia.com
christota
June 28,2019
How to translate the theme in French ?
NiravAseem
June 28,2019
I am interested in this theme. Please let me know if I would be able to integrate ‘donate’ with CCavenue payment gateway. Is there a plugin for this??
tpiggott
June 27,2019
Hi – is it possible to add a second button in the header? I need another button next to the donate button? Many thanks!
henryatpull
June 27,2019
Hello – on the causes payment modal – can you add more fields like “comments” or a custom named text field or pulldown menu? THANKS! https://www.screencast.com/t/2ctMX9y0Azqa
raffdes
June 27,2019
Another pre-sale question: Is it possible to build a secondary menu? Thanks.
paulthomson
June 27,2019
Hello,
Is there a reason why you choose to use Easy Digital Downloads over the plugin ‘Give’ (https://wordpress.org/plugins/give/) which I think is far more superior/suitable for a charity fundraising website.
connectcms
June 27,2019
I tried to register an account for a support issue at your website, but it doesn’t recognize my purchase code. I got an issue with the template, after i imported all the demo data and created a menu, part of the content isn’t displayed correctly. The menu isn’t displayed in the style it suppose to do, they are just links underneath each other. See: https://ibb.co/kU9jq7
webvertize
June 27,2019
Hello Sir .. I need to make some design changes in staff section .. How can i overwrite the files in the child theme ? How can i overwrite file sd-staff.php in child theme ?
christota
June 27,2019
I can’t import the Demo Content (Style 2)
brandy23
June 27,2019
Hello!
I have installed your theme and activated all plug-ins. I downloaded demo default Demo Style 1 but the demo does not work. It displays a 404 page on the Home page. I have gone through all documentation. Please help. Thank you.
Tamoor
June 27,2019
How can i set up the donate button to show correctly? as per the demo on http://helpinghands2.skat.tf/
shrooki
June 27,2019
Menu issue: love this theme, except for this
Web_Browser
June 27,2019
Hi, Installed Template on new WP installation. However the Demo Importer when I try style 2 is stuck at 16%.
Edwards38
June 27,2019
A similar question to a number of people but I still have not found a solution.
GLDesigns
June 27,2019
Hello, I just purchased this great theme. In addition, I would like to add the functionality for users to EMAIL the campaigns to “friends” using their own email addresses. Would you be able to reference any plugins or solutions? Is this a possible future development?
phemzee
June 26,2019
Hello, i have a pre sales question, can i replace the ” Donation button” with another button that may be generated from a Wordpress plugin?
Sporin
June 26,2019
Looking to purchase the theme for a client but wondered about Navigation flexibility. Does the nave have 3rd level dropdown? Is there an option of Mega Menus? Thanks.
ziiz
June 26,2019
Hello, i already sent you ticket req. Sorry, but I am in urgent need! Please let me know if it is possible to merge the 2 different checkout pages, which are generated by WooC. and by the template itself. And a few other issues I also mentioned in the ticket. Thanks!
noboxcreatives
June 26,2019
Hi there, love the theme. How do I hid the thumbnail image of the donors that shows up on the campaign pages? No one has a gravatar and it makes sense to be able to hide it easily. How do I hide them by default on all campaigns? Thanks!
DWASH102
June 26,2019
Which version of this template are you giving advice/help on. I’m using the yellow and black template of the Helping Hands Template. I cant seem to get anything to work the visual composer has no direction what so ever. I cant even change the theme color. I tried in the editor and the visual composer please help me.
juanpestana
June 26,2019
Hello. I would like to add a donation button over the Visual Slider (not related to a Campaign) Just a simple donation button. How can I make that happen? Thank you!
illagraphics
June 26,2019
Hi Skat, I installed the theme on a new WP installation. Unfortunately, the Demo Importer when I select style 2 is stuck at 10% for several hours. I tried more than once to install the demo theme via Demo Import function.
austinkidscan
June 26,2019
Donate form not working – when I enter an amount in the “Enter Custom Donation Amount” and click the button, I get an alert that says “please select an option.” I’ve already enabled the “Custom pledging” option in the settings. Please help me figure out why it’s not working. Thank you
produwordpress
June 26,2019
Hi, where can I translate content for event countdown : day / hours / minutes … ? I try with WPML / string translation in ultumate vc butit does not seem like it.
jf
June 26,2019
Pre-sale question – Love your theme. I just want to make sure that everything I see in your demo is included. I have bought in the past (from another author) a fundraiser theme and I needed to buy the fundraiser application (additional costs). I just want to make sure that all is there and there’s no hidden fees. Thanks!
greggashley
June 26,2019
how can I add a shortcode in the top menu. Ive tried just putting the shortcode in but it just shows the shortcode itself, rather than displaying the output of the shortcode?
hpdean
June 25,2019
Hi, I just installed the theme, added and activated the plugins, imported the demo content and activated the menu, per your video. My menu is not showing at all. I have tried to toggle menu activation and save again, but nothing is helping. Please let me know what I should do.
leradix
June 25,2019
Your demo site is down again
GhamdanA
June 25,2019
I am testing this theme and when I imported the demo, the following error is showing:
adasplanet
June 25,2019
I cant seem to change the Image of the demo revolution slider
Katch-Up
June 25,2019
Hi, my site is down and not sure why. I release when I install required plugins for wordpress it shows error. Then the whole theme and plugins and a php online error message: Warning: sprintf(): Too few arguments in /home/MYWEBSITE/wp-admin/includes/class-bulk-upgrader-skin.php on line 150
Jazeon
June 25,2019
Hi, I’m completely confuse to why my website is always on maintenance mode even though it is already not. I already tried clearing my cache for it. Could you possibly tell me what could be reason behind this? Thank you.
dmendez
June 25,2019
Hi. I bought a theme that depends on IgnitionDeck plugin and I hate it because I didn’t know it before I got it, that’s why no I ask before. Several questions: does this code depends of additional plugins? is this is the case: are they completely free or I need to pay for them? also, is it possible to let each project owner to setup their own paypal account in order to let them receive donations directly to their account? is it possible to show automatically all donations in one page to make transactions transparent to all public? please let me know. I’m very interested in a theme with this features. thanks.
johannes1000
June 24,2019
Hi, i would like to buy this great Theme but now i see Event Page is not working? http://helpinghands3.skat.tf/events/
THX
GhamdanA
June 24,2019
Can you provide information about that, please?
Thank you
coolunuz
June 24,2019
Hi, Purchased the theme & installed it. I haven’t made any major changes. I have problem with the “OUR CAUSES’ section. Please see the link below.
SarahWambach
June 24,2019
1. Color or bar above header will not change
2. How do I get the slider to look like the demo (with donation/cause info)?
3. The sidebar is overlapping my main page content (archives, categories, meta, etc.). I need this to be removed off homepage or at least not overlapping with main content.
4. Menu items are not showing up on the header properly.
5. The staff/board of directors page is not showing up like the demo sites either.
Jazeon
June 24,2019
Hi, I know my support for this item has expired. But I desperately need help with a few things for my NGO Website.
jorj1986
June 24,2019
Hi,
The language file is translated into another language in framework\lang.
But the theme does not read the language file.
please guide me.
eraxtyle
June 24,2019
Does anyone know how can I add text to the Terms of Use, Privacy Policy and Doisclaimer?
esafrica
June 24,2019
i sent you a message about some issues i am having with my recently purchased theme and have not received a response over 3 weeks later. Tonight i tried registering with my purchase code and market place username and it rejecting the credentials. How do else do i get assistance? Thanks.
codeblock
June 24,2019
Hi, is it possible to make support of utf8 – Polish characters?
actavion
June 24,2019
My main menu will not display. I have registered for support but my IP is now blocked from logging in. Please resolve this ASAP .
paulkoga
June 24,2019
Hi..this is a great theme..
adrianmccool
June 24,2019
Hi, I have some problem with the theme menu. Is there a way to send a link so you can check? Thanks!
adithnaveen
June 24,2019
Hello, having trouble in registering to support system, “got error : Please enter a valid purchase code”. Where I am entering valid purchase code.
sheldongold
June 24,2019
Hi, I’m unable to see what the donation process is on the demo site as I get a “content not found” error when I click on any donation button. Are you able to show or describe the donation process?
vurea
June 23,2019
your demo is down failed establishing connection
imtiaz-consulting
June 23,2019
Urgent please : Hi, I have bought your template but can’t get Visual Composer downloaded nor the revolution slider updated why instead these items are fully part of my purchase ?
Also, the demo offered do not allow me to correctly overwright or download the materials I need to insert while keeping the same squeleton of the demo. For instance, I can insert a campaign over a revolution slider (main slider) Thanks for your prompt reply and help.
jameskhacker
June 23,2019
Hi guys I really need this template help me to send me this template on my mail please…
tpiggott
June 23,2019
Hello – Will there be support for retina logo? Thank you
Web_Browser
June 23,2019
Hi, From the Demo pages if I select SCHOOL IN A BOX and add a donation amount,when I get to the checkout page the Item Price and Total are 0.00.
noshika
June 23,2019
Hello I want to buy this theme, but I have few questions before, this theme supports 1 WP Accessibility or Accessibility Widget? 2 multi language translation? 3 It will be possible to change the green color ? Thanks
matthiasseibert
June 23,2019
Hi, Your demo site and support area seem to be down- please take a look at it.
PMT777
June 23,2019
I like very much your theme but I hope you could answer me a couple of questions…
1- Is this theme totally complete? meaning that I don’t have to buy or pay extra for any of the plugins or sliders?
2- The theme has a Child theme or example that I can load and work with it (or video-documentation that make it easy to install?
3- For the DONATION button is compatible with PAYPAL?
Thank you I appreciate your information … Ciao, Paula
Brandsmith
June 23,2019
Presale question: Could this theme be used to attribute sales to a cause? ie. On the checkout page, the customer could choose which cause to support, and the sales amount would be added to the cause total?
Katch-Up
June 23,2019
The template is giving me some issues when I import demo content. The main menu is missing and some other errors pop up.
throtle
June 23,2019
How do you put a button in the menu?
adeguk
June 23,2019
I tried to achieve this https://screenshots.firefox.com/Aov6g1yiJLnTfIdY/transformationera.org but instead am get this https://screenshots.firefox.com/YW45qSZcOCqgF74Z/transformationera.org each time i go to checkout due to ajax auto refresh. Please, is there anyway to override this
stwatson
June 22,2019
My website on mobile is not formatted properly. Isnt the theme responsive? Please advise.
tpiggott
June 22,2019
Hi – is there a way to display Top Bar Menu WooCommerce Mini Cart icon only when an item is added to cart?
kburglin
June 22,2019
I updated the theme yesterday and am now getting this message ONLY on my mobile site:
ionMoraru
June 22,2019
Hi, i have installed the helping hands theme, but the woocommerce is not present. I should to install the woocommerce by my own or I done a mistake when i have installed the theme. Thanks
rafaline
June 22,2019
How can change the “Donate” button name to something else?
karriehungerford
June 22,2019
There does not appear to be a way to submit a new support topic on the author’s website, so I am submitting here. 1. How do we remove the amount raised, the goal meter and the donate button from indiv campaign items? 2. I’d like to use demo content from a 2nd demo homepage (single campaign) for Helping Hands, but have already imported the modern demo. Can you please send me the html for single campaign #2? TY
vurea
June 22,2019
Can I change the default page template and still maintain full width header image/title? when I do default page the header image gets narrowed. thanks
savelife
June 22,2019
It does not support Ninja Form… i just tried. :/
stwatson
June 22,2019
I upgraded to wordpress 4.5.2 and now visual composer is not loading when I go to edit pages. Please help!
Manifest007
June 22,2019
Can I get the HTML template for this theme please?
greggashley
June 22,2019
hi mate I have an issue with the sd-goal and sd-raised sizes in general on smaller screens. How do I fix this?
ccmarsig
June 22,2019
I bought this theme almost two years ago and it looks awesome! However, I finally found a project to use it in and I cannot get things to work right…for instance, the staff page seems to distort the images.
kburglin
June 22,2019
How do I make a child page in my top primary menu not wrap to two lines? Example page title: How to start a meeting looks like this in my menu:
leocpasakdal
June 22,2019
is this a one time purchase right? this is not a monthly payment?
vurea
June 22,2019
hey does this have boxed layout?
expressmyself
June 22,2019
are you able to provide the import file for the demo revolution slider? it did not upload for me and I would like to work off of what is in the demo
plongley87
June 21,2019
how can I add fake donations for demo purposes. i want to show my client the campaign with money in it to look good..again for demo purposes.
naenon
June 21,2019
Hi there. Pre-sales question: Does this slider you use support text overlay (on additional box or a semi-transparent layer over the image)?
samzakarian
June 21,2019
Hi, is it possible to keep logo on menu when scrolling down?
jldarosa
June 21,2019
Hi. I’m looking to purchase a charity theme that can offer registration for events such as our annual golf tournament, the ability to purchase tickets for dinners online and print to bring to event, an online donation feature and an online store to sell some items. I did see on the Peak demo that events did have a tickets feature. Does Peak offer all the above or can you recommend another theme? Thank you
thenetliker
June 21,2019
if i purchase this theme, it will provide all the related plugins which is used in theme? and will i pay for supporting plugins separately?
JEdw411
June 21,2019
So far I deeply regret buying this theme. The demo content doesn’t work properly. Says it’s imported but it’s not. The documentation hasn’t been updated in quite some time – it doesn’t even refer to current or existing files. The Import From File function in the theme doesn’t work – very buggy, doesn’t even allow uploading just drops down a box. And the most frustrating of all – the support site of the author doesn’t work. You have to register to see any solutions to issues and you can’t register – doesn’t let any username register so I can’t even get access to the online help. I’m stuck with a theme that doesn’t work correctly and demo content that won’t install. Not happy whatsoever!
mamedia
June 21,2019
Hi there,
unfortunately I had trouble signing in at your support page so I had to post my request here. I’ve got a problem with the top bar. As soon as I enable the menu in the top bar it moves the logo. Could you help?
Here is a screenshot: https://ibb.co/dJsvWk
hiddenbrook
June 21,2019
Donate: Is there any way to offer them a frequency? Like Monthly, One-Time, etc…?
careergirlsr2s
June 21,2019
Hello – I have purchased your theme and imported demo. Everything looks great except the menu doesn’t show. I went to Apperance > Menus and assigned the menu to Main Header Menu and it doesn’t show. I am in a test environment on my desktop so I cannot provide you with a URL. Do you have any ideas why the memo is not showing?
wunderkammer_kid
June 20,2019
Hi. I have purchased the theme and it is working beautifully – I love it! However, I can’t seem to get the main sidebar to show up on full-width pages, even though I have specified it in the sidebar pulldown. Please advise. Thanks!
alitraeps
June 20,2019
Is anyone working in support? I posted a bug / issue 5 days ago on the theme support forum and haven’t heard a single word back. What is going on? Please respond. (See item called Topic: Image text wrap isn’t working.)
nashville867
June 20,2019
FIXED: I’ve installed this theme but something is way wrong. Layout is screwed up. Take a look here: http://108.167.153.135/~daycroft/
webjuice12
June 20,2019
Hey mate, I’ve never had so much trouble installing a theme before.
Crispis03
June 20,2019
Hello, I just upgrade my WP and Woocommerce version and I get a message saying that there are some templates of my theme that need to be updated to match with the Woocommerce version. Also, there is a new VC version update… Do you know when would be this update available for download. I bought the licence about 1 month ago, is there a way I get a notification every time the theme is updated? Many thanks in advance
raffdes
June 20,2019
HI, I imported the Style2 demo but I can not change all the colors of the theme in any way. I tried in Theme Options> Styling but I can not change anything at all. Where am I wrong? have I to work in Max Mega Menu? Thanks.
samzakarian
June 20,2019
are my issues are solved on new version?
Web_Browser
June 20,2019
Hi, On the On Personal Information Screen on checkout how can I add another check box with text and have this information saved in MySQL DB, linked to user ?
RedDice
June 20,2019
Hey there. I can’t work out how to generate a shortcode to add to the slider (like on your homeslider1 : [sd_single_campaign id=”42”] I looked everywhere, how do you generate the shortcode or the id? many thanks in advance.
cbrotherton86
June 20,2019
Warning: sprintf(): Too few arguments in /homepages/46/d709580431/htdocs/app733319185/wp-admin/includes/class-bulk-upgrader-skin.php on line 150
adasplanet
June 20,2019
I have been getting headach trying to install the demo content… Please help, I have tried everything
plongley87
June 20,2019
how or where do donators add there profile photo? Is that something I have to do or the user can do ?
swsq
June 20,2019
I like the Page Options in Posts, such as Custom Header Page Background, etc. How do I show those options for Pages, and not just Posts?
Sporin
June 20,2019
Where do we find the Purchase Code for Slider Revolution? The Envato Purchase Code for the Theme itself isn’t what it wants. Thanks.
sirajm1
June 19,2019
Hello, I have been reading the document and your support forum regarding top menu bar. For some ready the I was not able to enable the menu. Please advise.
Alexjoshua
June 19,2019
im having issues purchasing your product from the paypal gateway…. what seems to be wrong. JOSHUA 4rm Nigeria
ahmadmayahi
June 19,2019
Hello.
Is it compatible with multilingual wordpress plugin: wpml.org??
greggashley
June 19,2019
hi mate how do I put an extra button in the header? Currently I have the donate button however I also want a sponsor button? Im assuming I add a bit of code to header.php, the question is what code and where do I put it?
rovirasoro
June 19,2019
Hi! Could you please tell me how to set the template to be all it can in spanish please? thanks!
alitraeps
June 19,2019
Hi, is it OK to update to WordPress 4.5 with this theme?
paulthomson
June 19,2019
+1 – Hi, I’m unable to see what the donation process is on the demo site as I get a “content not found” error when I click on any donation button. Are you able to show or describe the donation process?
kburglin
June 19,2019
Where are the videos and documentations for installing the demo page? I installed this theme but my homepage doesn’t look like the main page of the helping hands theme and I want it very similar to that.
stwatson
June 19,2019
When I try to change the “Custom Header Page Background” it doesnt work. I’m able to select the photo but nothing is added. Only happens for some pages, not all. Please advise.
samzakarian
June 19,2019
Again silence… Why you don’t answer my questions?
kburglin
June 18,2019
Hello! The Visual Composer editing feature isn’t displaying correctly. Do you know if there is a solution or why it is doing this?
chjcoughlan
June 18,2019
The import on this theme is terrible. Imports without key features and displays badly. See here:
rattle9
June 18,2019
HI there, we are interested in buying the theme, does it come with all the wordpress plugins shown in the demo? and do you support them all?
johannes1000
June 18,2019
Hi, have this theme also boxed layout? THX!
pixellovers
June 18,2019
hey there
i’ve just seen, that i have a problem to accessing the first-level-menu entries on tablets/smartphones.
when i click on them, just the dropdown menu entries open, but the main menu item on the first level isn’t clickable.
can you have a check on that please?
thanks in advance!
olegevsiutin
June 18,2019
does anybody can submit a cause on the front end or it only can be done on the back end?
Enemali
June 18,2019
Hi please this is a pre purchase question, I have looked around the demo and \i love this theme, I just need to know, if my campaigns can use the woocommerce checkout rather than paypal checkout. thank you
nenadseo
June 18,2019
edit: will try to fix the problem myself
ismaelhaider
June 18,2019
Also when I am trying to save changes in Theme option, it wont, it gives error, refresh page
ConnorMarc
June 18,2019
I’m having a very difficult time importing/installing the demo content. What options do you have in this regard?
Alimasi
June 18,2019
I’ve been trying to upload the demo page and its not working. Its stuck at 0%. Please help.
eddav88
June 18,2019
Hi, I’m looking to change the style of my WooCommerce style ‘add to cart’ buttons. Is the best way to do this by editing the CSS files?
plongley87
June 18,2019
is there anyway to make a campaign page full width…I do not need a sidebar but cant find the “template” format drop-down option on the campaign backend page
AVABIZ
June 17,2019
Looking at this theme for a client.
greggashley
June 17,2019
hi mate how do I change the event date format in single events to dd/mm/yyyy
SimonDesmetMENTALL
June 17,2019
Hi, I’m having serious issues getting my menu in the topbar – this is really urgent and I can’t seem to find a solution…. can you please advise ASAP
NowMoe
June 17,2019
hello, can we install the demo theme with all the content of the demo once it is purchased?
BestITServices
June 17,2019
When I set the page to full width it goes all the way edge no border. How can I bring the page in with say 30px padding
kavoshgar1
June 16,2019
I need this theme in 2 Language one of them is RTL … does it support?
english and persian
Soophie
June 16,2019
Hey there,
I am interested in purchasing this theme. Is it possible to view the project categories on the homepage?
litaco
June 16,2019
Hello to all. I would like to know your experience with this theme (Charity, Fundraising, Church, NGO, Non Profit WordPress). Overall what are your impressions? I am looking to buy a community based theme like this one and I am looking around hoping to learn from your experience.
Averslas
June 16,2019
Hello, I try register In your website for support, code invalid error. I buy your theme two weeks ago. ? I try translate two other language your website. I find code but not translate this code. Text is ( All ) i need translated ( Visi ).
rovirasoro
June 16,2019
Hi! Thanks for your theme, I’m starting to using it today. I need to place my Google Analytics code. I have checkeed Theme options/footer but the box there is for Custom Copyright Text. Where should I place it? Thanks!
alitraeps
June 16,2019
Hi, is the theme compatible with WordPress 4.7? It is safe to update to this new version of WordPress that was released 6 DEC 2016?
enomen
June 16,2019
Hi, pre-sale question: I know this theme states that it is responsive, but when I look at the demo on my mobile, it is the same layout as on my laptop. Am I missing something?
suchita_doiphode
June 16,2019
Hi there, we bought the theme yesterday and trying to install on our local wordpress install and presented with the below error: “Unpacking the package…
adasplanet
June 16,2019
Hello, I am have trouble with the arrangement of the Team Members. i.e. I have obtained all the Team Members IDs and arrange them as I want them to appear but it keeps getting rearranged on display. Please how do I arrange the Team member accordingly?
ultimate_eagles
June 16,2019
I did remove the sidebar in index single archive etc….. but when i create a campaign in edd still the side bar appears it is so disgusting,,,
consistenza
June 15,2019
Please leave reply on my ticket. urgency..
thinkcausality
June 15,2019
Hi, I am wanting to set a custom amount for ‘raised’ other than the default ‘0’ of a campaign. Reason is I have amounts already raised and would like to have this included. How do I do this within the individual campaign settings?
alaskaconference
June 15,2019
I just purchased this theme and can not upload it into WordPress through GoDaddy. I have been working with the Godaddy support and they tried and received an error that the zip file is unextractable. Help please.
AyshaDee
June 15,2019
Hello,
I am trying to get to support and it says that my purchase code was already registered. I don’ remember registering it and I don’t know the login. Please help.
highttn
June 15,2019
puchased but theme will not load in my wordpress.. getting my money back!!
ismaelhaider
June 15,2019
I just purchased theme and i tried to import demo content from theme option ,its not working.kindly help
paulthomson
June 14,2019
I’m unable to see what the donation process is on the demo site as I get a “content not found” error when I click on any donation button. Are you able to show or describe the donation process?
tdawebdesign
June 14,2019
has anyone had success on Style 2? We are so frustrated! I have even set memory to 512MB and server time outs to 5000
apfotos
June 14,2019
PROBLEMS:
the main menu displays vertical,not horizontal
Changing the colors of the theme through styling DOES NOT WORKI
Maxwaller
June 14,2019
Hi, i want to ask if you can please tell me how to resize the width and height of Campaign Box which is shown via a short code on the slider, here is the link http://newhorizons.thechanel.co.uk/ ( A bit urgent though) Thanks
karriehungerford
June 14,2019
Hi, I’ve been unable to get the Upcoming event count-down to display on our homepage just below the slider as you have done in the demo. Can you assist, please? I’ve updated the demo code with our url slug for the event and checked that the event is showing it’s own count-down on the actual event page.
raffdes
June 14,2019
[Child Theme (functions.php)] Hi Skat! I have purchased and installed your theme today. In the child folder, the file functions.php you already set up, needs to be modified or can I already activate the child theme in safety? Thank you.
sxcesag
June 14,2019
Hi there,
nice theme but I have a presale question about donate function:
Can I define manually bank transfer? Is meant “offline payment” so I can provide bank account details to user and when payment recieved I have to mark donation as completed manually from back-end ?
paulthomson
June 14,2019
It would be good if donors could put a link to their business or website so that their name is linked to a website of their choice in the ‘Latest Donors’ section, or perhaps add a field so that they can at least add their business name.
dobleve
June 13,2019
Hello, I just bought your theme and I am in the process of installation. Just noticed that after installed, I went to plugins installations and proceeded to install as normal. It suggested 11 but installed only 2 were installed, the others 9 didn’t work because some “forbidden” issue it says, included visual composer which is promoted as free in your sales page. May be I am doing something wrong but just want to ask since that didn’t happen to me when I got other themes before. First time, please let me know if your required plugins can be installed automatically as usual. Thanks in advance.
stackglobalmedia
June 13,2019
Is it possible to have a regular donation link in the menu that doesn’t go to a cause but to a general fund for the charity? I still want the page and flow to look the same, but just not be tied to a specific cause.
ddt427
June 13,2019
Hello, Is it correct that your theme is not high resolution?
greggashley
June 13,2019
Hi sent you an email the other day re whether crowdfunding for EDD is compatible with Custom Prices EDD addon but didnt hear back, so had to take a gamble as it is quite important however it appears the Custom Prices extension (which offers the required minimum donation functionality on its own) doesnt work with crowdfunding for EDD…
tdocking12
June 13,2019
How do I edit the newsletter sign up form at the bottom of the website?
Web_Browser
June 13,2019
Hi, How do I hide:
1. Goal
2. Raised
3. Percentage Bar ?
KITCons
June 13,2019
Hi, I would like to know if using your theme I can use Payza Payment gateway to recieve payments.
MarcCarbonell
June 13,2019
Hello! Congratulations for the theme!
I have an issue while changing the date of an event. After saving the event, the date shows 0. I’ve seen that is can be fixed uploading the theme. How Can I fix it? Is there any section for upload the theme? Thanks
Justinru22
June 13,2019
Having a problem customizing colors with Max Mega Menu. When I go into Mega Menu > Menu Themes, then change colors, I keep getting ” parse error: failed at `$toggle_font_color: ;` line: 183 ”. Then must revert changes for menu to work again. Thank You! -Justin
tdocking12
June 12,2019
Is it possible to get the “donate” button linked to a Gofundme page?
ipJani
June 12,2019
we need to find the way how to change and translate the “E MAIL US” and “CALL US NOW” into German. Where can we do that?
thank you
eddav88
June 12,2019
Hi, I’ve tried to enable the builtin WooCommerce gallery lightbox on a product page, but it is not working with your theme. I added
eraxtyle
June 12,2019
Does Anyone now where is the HelpingHands XML file?
redroostergraphix
June 11,2019
How can I move donors names to side bar widgets? Where can I get list of shortcodes to move donor to side bar?
oshakarow
June 11,2019
Hello! Love the theme, however Visual Composer seems to not want to load when it comes to editing page ‘blocks’ and ‘columns’.
ziiz
June 11,2019
There is a database error on the support page
amac-online
June 11,2019
Hi guys, Is your theme compatible for PHP 5.6?
krisalexander
June 11,2019
your demo site is DOWN – “Error establishing database connection”
mehdi89
June 11,2019
Hello, can i buy this package form other marketplace then envato. Envato isn’t accepting my card. I don’t know why.
litaco
June 10,2019
how to add paypal pro to woocomerce? i am already using paypal pro for donation.
Yamatrox
June 10,2019
hello, nice theme. In a next release, could you display the total number of donors per campaign instead of giving the choice to hide/unhide donor’s name during checkout? Also, will you support php 7?
JEdw411
June 10,2019
Any ETA on update that will fix the Visual Composer issues with the new version of Wordpress? Right now the VC component doesn’t quite work and one can only edit pages using the WP Classic edit mode (terrible). All those wonderful features of VC don’t work anymore – would love to know when the update is going to be available for that.
wetoastyou
June 10,2019
Hi, we’re running a crowdfunding campaign via chuffed.org – is it possible to link a campaign on the website to that? Thanks!
matchstickwebsites
June 10,2019
Are you planning on updating the theme to allow for the most recent versions of the Visual Composer and VC Ultimate add ons?
illagraphics
June 10,2019
Hi there,
This is a great theme you designed. I have a pre sale question regarding the volunteer forms. I want to know if volunteer form can be changed.
I would like use the format of the volunteer form for other things such as: donation form and mentorship and mentee forms.
litaco
June 09,2019
how to make the donation steps really simple. meaning when someone click on the donation button they are taken to the donation page page where they can input name and credit card directly
sourvb
June 09,2019
Hi SD, Can I use woocommerce for donation functions? I do not want to use EDD for that. Is there any alternative available?
charlesmentor
June 09,2019
Hi, I just purchased the helping hands template and tried installing but I was told this: “The uploaded file exceeds the upload_max_filesize directive in php.ini.” What should I do next please? Thank you for your support.
greggashley
June 09,2019
hi ya on the staff items grid (vc element), how can I…
audiowarrior
June 09,2019
Hi, I tried creating an account on your website for support, but it’s not recognizing the purchase code.
Muyahid
June 09,2019
hi brother. i have a question.
1.how to put sponsor logos in the home.? thanks.
AyshaDee
June 09,2019
Hi there,
I have all of my rows in my pages set to 200px padding on the last and right side so the content doesn’t bump right up against the webpage edges when viewing from desktop. I think these settings mess up the view of the theme on mobile. Is there anything that I can do to fix?
mckinski
June 09,2019
Great theme. Worth every penny. Thanks!
litaco
June 09,2019
hello, my siye is still under construction, but i notice that it is taking a bit longer to load each page. got this type of question before? please i need your help. if u have a fix based on previous cases, then provide me the solution. otherwise i can sent u a pm with login credentials.
pinless
June 08,2019
well, top menu not appear in template, even added, save , created , enable and follow exactly the video and documentation and have no luck that it just not appear.
DJasondc
June 08,2019
Hi have an issue with the header navigation menu. It is currently vertical…it can’t be made horizontal. Pls help
Katch-Up
June 08,2019
Warning: A non-numeric value encountered in /wp-content/plugins/sd-donations/includes/class-campaign.php on line 400
greggashley
June 08,2019
hi mate i have a bit of a major issue at the moment. For the past few weeks, the donate page on my website using the theme keeps randomly disappearing. It is only the donate page however (the most important one).
raphael24
June 08,2019
Hi,
I bought the theme yesterday and a lot of things do not seem to be working. I have already sent you several tickets on the support page but I do not get any reply… Could you please get back to me?
Thanks.
Raphaël
coolunuz
June 07,2019
Hi there, i have two questions.
mobuk
June 07,2019
Can this theme allow other users to sign up with their own profile and then create their charity own cause to raise money? Is there an easy way to set this up?
charloub
June 07,2019
Hi… I have loaded and reloaded this theme but I keep getting this message as I try to update Pages “Failed to load plugin url: https://navymarinecorpsproudfoundation.org/wp-content/themes/helpinghands/inc/js/customcodes.js" Hope you can help me
ingenuitor
June 07,2019
Hello, I’m just checking to see if you received my email? Thanks so much for your help and support, it’s been very very helpful and greatly appreciated.
BlackSky86
June 07,2019
Hello, I’ve purchased this theme a long time ago but only recently decided to use it and to wonder if you’re able to switch top bar menu and social icons position. The social icons being on the left side and the top bar menu on the right. Or would this have to be done by editing a child theme?
christota
June 07,2019
I get this error message when i try to activate the Ultimate VC Addons plugin ” Warning: require_once(admin/admin.php): failed to open stream: No such file or directory in /home/fojelddu/public_html/site2/wp-content/plugins/Ultimate_VC_Addons/Ultimate_VC_Addons.php on line 898
chennaiite
June 07,2019
The mobile / Responsive implementation is very shabby (specially the hero/slider). Also there needs to be a calendar view / plugin. Otherwise the theme is very good. Can you please advice if you plan on addressing these soon as I need to make a purchase decision for a client. Thanks
NathanLbs
June 07,2019
Hi, I have a pre-order question : my website will be a multilingual website (probably with qTranslate plugin). Will I be able to have for exemple the date, or even the prices on causes in my other languages ? If not, there is a way to do it ?
connectcms
June 06,2019
I am encoutering some issues with my website (https://tinyurl.com/y8rj9e7n).
zennytech
June 06,2019
How to add a custom message in the modal window of donate now button
greggashley
June 06,2019
hi ya how do I remove decimals on EDD values? For example I want it to show €15 rather than €15.00
zebratheme
June 06,2019
If you interested, i will develop this html version, sell and share profit 50/50
samzakarian
June 06,2019
Hi, Campaign Carousel not working with WPML, it shows content from all languages (mixed), how can I fix that, also I tried to filter with Categories ID, but without success.
mstech
June 06,2019
Can you assist to setup all the pages in wordpress
howellcg
June 06,2019
HI, I need the most up-to-date version of the Ultimate Add Ons for Visual Composer plugin. 3.16.5 gives a fatal error to certain versions of php
misterman
June 06,2019
I want to use a different donation plugin as our needs are more focused around recurring donations. I’ve installed Donate but when I add the shortcode to the slider it doesn’t show like the demo.
samzakarian
June 06,2019
Hi, why you ignore my emails? or you wait to ending my support time?
bobbyboyd
June 06,2019
Pre Sale Question. Do you offer customization services?
AdaptiveWebs
June 06,2019
I purchased this theme for a non-profit organization. they accept donations online but currently CAMPAIGNS has this Weired Buy/Ship/Download Easy Download text at various places. For example: Error: You must enable a payment gateway to use Easy Digital Downloads
proverbchild
June 06,2019
Hi I my purchase code shows up as invalid when i try to register the revoltuion slider
amgadna
June 05,2019
hi i have issue after install theme and plugins visual composer not working it is infinite rotate … but i see that it is working wen revslider plugin disabled so it is a js conflict .. also it shows in admin visual composer version update but it is not working
vurea
June 05,2019
hi on the boxed layout the background options in theme options don’t work, also the menu does not work. its not on top but rather displaying from the side with messed up css.
produwordpress
June 05,2019
Since update, event countdown in visual composer is empty ! Why ? help me ! see here
solsoul_designs
June 05,2019
I really like your theme, but I am specifically interested in the fundraising feature. I read somewhere that it’s a plugin by Astoundify. I heard of this plugin a long time ago. If I go to their website, they don’t make or support a fundraising/crowdfunding plugin. I think they used to. So my question is, is this a plugin by a third party vendor or is this part of your theme and supported by your company? Is the plugin available by your company?
hacevedo1729
June 05,2019
Hi, I have a problem about the theme options, when I go to some option, the page don’t charge. Please help me
peterkivuti
June 05,2019
I just bought your theme, HelpingHands, I need some support on the Menu area, where do i ask?
AyshaDee
June 05,2019
Hello,
I can’t get the background of my site to respond to the image or background color that I choose in theme options. I’m using the boxed layout. Is there another way to change the background of the site perhaps?
extenSivv
June 05,2019
Hi guys, i want to create a website that lists charitable causes and allow the public to create funding raising pages for those specific causes.
apfotos
June 05,2019
I’ve enabled mega menu for all menus – main, footer, top but no menus show up
sxcesag
June 05,2019
Hi,
I have a presale qustion:
Works your donation complete with woocommerce so I can also working with other extension for woocommerce. For example pdf-invoice extension for woocommerce?
litaco
June 05,2019
Hello. the main menu bar has donate button. I would like to know how I can change “donate” to something else. I also want to link the donate button to a page of choice. I also change the background color of the donate button only. Please provide specific instructions.
gisellemmc
June 05,2019
I get this error when triying to acces my site0: PHP Fatal error: Call to undefined function rwmb_meta() in header.php on line 15
theBrewRoom
June 05,2019
Is it possible to categorize/tag causes by location? What I am looking to do is have a lot of causes to donate to on one site, but that list can be categorized or tagged with different states, cities, etc… so that someone can view all of the causes in their city or state if they wanted to. Is that possible?
Glosoft
June 05,2019
Hi, just a quick pre sale question :
metusalem
June 05,2019
I want to be able to do recurring payments and also to have a fixed price the sponsor should pay monthly. There should only be the option to pay it all or nothing. I also would like to be able to pay in danish kroner, not USD. Are these things possible?
har057
June 05,2019
How can i overwrite file sd-staff.php in child theme ?
SkatDesign
June 05,2019
Thank you all for reporting my demos were down. There was a problem with my hosting and I’ve fixed it.